Trial Period has ended/blacklisted keys

[Tom]

If you have installed your keys correctly, and you still get "your trial period has ended" messages or get a message in Anydvd HD stating "Update request denied, please check your license and contact SlySoft support!", then it seems that your license keys have been blacklisted. License keys usually are blacklisted when they've been shared on cracker sites or in file sharing communities like Limewire, BitTorrent, eMule, etc., or has been sold in eBay etc.

Please contact SlySoft support at http://www.slysoft.com/contact.html and ask for a key replacement. To identify your order you have to submit at least your email address (used in your original order), your full name and serial#.

To make sure the replacement keys will not be blacklisted again, please

don't share your keys with other people
make sure the folder you save your license keys is not within your shared folders when using file sharing tools
never sell or buy license keys in eBay etc.


Tom

[Webslinger]

What Tom wrote doesn't necessarily imply that you shared your keys on purpose. License keys can be shared unknowingly in folders on your computer if file sharing is enabled on your system that's connected to the internet. Moreover, trojans and viruses can be other culprits.

Keep license keys backed up and off of your computers (including email).

The bottom line is that, no matter what, your license key was being used with an actively running program on more than one computer at the exact same time. No ifs, ands, or buts. No exceptions, no excuses. As soon as you have Anydvd actively running at the exact same time on more than one computer using the same license key, you run the risk of having your license key blacklisted. And, consequently, you are then in violation of the end user license agreement that you have with Slysoft. It is your responsibility, not Slysoft's, to ensure your license key isn't being misused.

If you are unable to locate your serial number, provide as much information as possible concerning your original order to Slysoft.

Do not Private Message me about your license keys, please. I do not work for Slysoft, and only a Slysoft employee can help you.