Upgrade AnyDVD to AnyDVD HD [Archive]

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andyr2005

20th February 2007, 08:10

Hi,

I want to voice some opinions on this while fact that customers who have already paid for the software must pay again to have the HD features added. The main problem I have is basically as it states here (http://www.slysoft.com/en/purchase.html) and I quote below:
When you purchase one of our products you will receive the following:
A registration key that prevents the trial version from expiring after 21 days.
Technical support for one year. Free lifetime updates.The part I have a major problem with, is outlined in bold, based on the fact that the license hasn't been changed in any way shape or form, I argue that this AnyDVD HD should be included as it is part of the AnyDVD application, which users have a Lifetime update license.

Otherwise, I suggest that SlySoft a seperate application, along the lines of AnyHD.

Looking for other opinions on this matter.

Tschens Brems

20th February 2007, 08:49

Hi,

I want to voice some opinions on this while fact that customers who have already paid for the software must pay again to have the HD features added. The main problem I have is basically as it states here (http://www.slysoft.com/en/purchase.html) and I quote below:
The part I have a major problem with, is outlined in bold, based on the fact that the license hasn't been changed in any way shape or form, I argue that this AnyDVD HD should be included as it is part of the AnyDVD application, which users have a Lifetime update license.

Otherwise, I suggest that SlySoft a seperate application, along the lines of AnyHD.

Looking for other opinions on this matter.

It's not the same software. It has additional features. Example: Microsoft also sells their different Office packages for different prizes. Did you ever complain that the professional version is more expensive than the standard?
I paid the 30$ for the upgrade, and it did not hurt. Buy it or leave it, but stop complaining. There are already lots of threads for this topic.

Charlie

20th February 2007, 09:21

You still get the free updates for life but this anydvd hd is an upgrade re-read the users posts. There is a difference with updates and upgrades just my 2¢.

oldjoe

20th February 2007, 10:56

Hi,

I want to voice some opinions on this while fact that customers who have already paid for the software must pay again to have the HD features added. The main problem I have is basically as it states here (http://www.slysoft.com/en/purchase.html) and I quote below:
The part I have a major problem with, is outlined in bold, based on the fact that the license hasn't been changed in any way shape or form, I argue that this AnyDVD HD should be included as it is part of the AnyDVD application, which users have a Lifetime update license.

Otherwise, I suggest that SlySoft a seperate application, along the lines of AnyHD.

Looking for other opinions on this matter.

You make a very valid and accurate point and I couldn't agree more.
Slysoft and I entered into an agreement. I pay them a fee for a product and they have honored that agreement........ no more no less. I don't need the additional software so I won't be purchasing it. If I have a need in the future then I will reconsider.

Webslinger

20th February 2007, 12:27

I argue that this AnyDVD HD should be included as it is part of the AnyDVD application, which users have a Lifetime update license.
.

No. They are two separate products. Updates are free. Upgrades are not. Anydvd HD is an upgrade--not an update.

malves

20th February 2007, 12:48

No. They are two separate products. Updates are free. Upgrades are not. Anydvd HD is an upgrade--not an update.

If Anydvd HD still works on regular DVD's then you cannot classify it as a upgrade but a update as it still contains previous code.

Webslinger

20th February 2007, 12:54

If Anydvd HD still works on regular DVD's then you cannot classify it as a upgrade but a update as it still contains previous code.

There's some code that is shared between Nero 7 oem and Nero 7 ultra enhanced, Vista home and Vista Ultimate, etc. In fact, Vista Home and Vista Ultimate share the exact same installation disc. These are upgrades--not updates.

A software update is made available by free download to customers as a fix for a bug in the software, or it is a minor enhancement to the software. A software update is also sometimes called a patch, because it is applied over software that you already have installed.

A software upgrade is a purchase of a newer version of software you currently use--sometimes due to an addition of a new feature that you did not previously pay for. For example, if you currently use Anydvd and you bought and installed Anydvd HD, you’ve just upgraded your software.

With Slysoft, the features you bought and paid for are still being updated and offered to you for free--years later. This is highly commendable. HD support is an upgrade. And Anydvd and Anydvd HD are separate products.

Now, if you wish to argue further, you may certainly do so, but I sincerely doubt Slysoft will change its mind. If you didn't pay for HD-DVD support, then you will not be receiving it.

I will not be responding further.

resnick

20th February 2007, 13:30

On this one, I have to agree with SlySoft. Two (2) different products.
Sometimes... You get what you pay for!:agree:

d.chatten

20th February 2007, 14:06

andyr2005

21st February 2007, 12:34

I give up on these pointless questions and complaints, the fact of the matter is, "Free Lifetime Updates" means just that "Free Lifetime Updates" to the version of AnyDVD that you are licensed for, ie: AnyDVD "classic" or AnyDVD HD, not both, if you apply a free update for AnyDVD 6.1.1.4 to AnyDVD 6.1.2.5 then you have just updated to AnyDVD 6.1.2.5, if you apply an update for AnyDVD 6.1.1.4 to AnyDVD HD 6.1.2.5 and you have also purchased an upgrade license for AnyDVD HD, you have just upgraded to AnyDVD HD, now you get "Free Lifetime Updates" for AnyDVD & AnyDVD HD.

Some people just can't seem to graspe what the differences are between an upgrade and an update.
For you,

You seems like you want to think you know everything.

Versioning in the programing world normally goes as follows:

Major Versions: v1.0 > v2.0 < That would be classed as an upgrade.

Minor Versions: v1.0 > v1.1 < That would be classed as an update.

Also AnyDVD HD is not a seperate program, its extra options in the already licensed version. And since the version hasn't incremented to v7.0 or above, it is an update, which license holders are entitled too.

If it were a seperate product, you would have to download a sperate installer for AnyDVD HD, which you don't actually do.

And by the way, I purchased a license to AnyDVD and no were there was it stated that it related to AnyDVD 'Classic', and all that has happened is they have renamed the same product to try and justify people paying extra, when in fact it is in breach of their part of the license agreement.

zebadee

21st February 2007, 14:55

Hi :)
This topic is unlikely to go away.
However andyr2005 (welcome to the forum) for your benefit mainly. But others may wish to take a peek.;)

AnyDVD had & still has Free Updates. I mention this as you all but stop short of saying that Free Updates have ceased.(Your first post.)

The 'problem' (personally I don't see any problem) is that some & I'm not including you as I don't know enough about you. Is that basically some want the HD part Free (perfectly understandable, even if wrong).

Two reasons why in my opinion that having AnyDVD & AnyDVD HD bundled is agood thing.

1st : - It makes sense from the developement side to do this. Overheads marketing etc.

2nd : - From the consumers point of view the easy upgrade. With all the familiarity that goes with it. Cost of upgrading is usually les than getting the 'whoke package'.

The objection to not doing it this way is simple. Increased overheads etc. Two completely seperate products so no upgrade fee, but a straight forward purchase. Most likely at a greater cost.

As for your second post where you refer to 'major' & 'minor' updates.

Versioning in the programing world normally goes as follows:

Major Versions: v1.0 > v2.0 < That would be classed as an upgrade.

Minor Versions: v1.0 > v1.1 < That would be classed as an update.

The word I've made bold & underlined is the flaw 'normally'.

What happens if you reach version 6.9.9.9 Do you make version 7.0.0.0 a major leap forward ( or at least imply it) or say it's just a usual update.

Trying to define things to suit can be easy.
The reality is even easier.

AnyDVD for those who wish, continues along with Free Updates.
AnyDVD HD is available for those who wish to Upgrade. At a premium, but with AnyDVD's history. Most would have to agree a sound investment.

Hope this at least cools the tempo down a bit.:D

andyr2005

21st February 2007, 15:15

Hi,

Thanks for your reply, yet this does still not justify what is actually happening here.

And regards to this:

What happens if you reach version 6.9.9.9 Do you make version 7.0.0.0 a major leap forward ( or at least imply it) or say it's just a usual update.

Being a programmer myself, I know that version numbering can go any ways you see fit.

Versions above as you mentiond 6.9.9.9, could go 6.10.0.1 etc etc.

And to everyone else who is refering to this as being the same sort of way Microsoft, Ahead Software and others offer products, I am sorry but they have different editions yes, but most of the time the upgrade adds major new functionality or can sometimes change the current functionality, wereas what has been done to AnyDVD being that it is a protection removal technology, only a new technology of protection is removed, nothing more and nothing less.

This is almost saying for example, if you were charged for graphics card drivers, lets take NVIDIA in this example, in driver 150.00 you have support for geforce 10 or whatever, and then they release a driver 160.00 which has support for geforce 11 but has major improvement for geforce 10, you certainly arent going to pay for an UPGRADE purely because it supports a geforce 11 that you dont even have.

zebadee

21st February 2007, 15:38

Hi :)
Well I expected a response. Just not so quick.

This quote from your latest post. To me refutes what you said in an earlier post regarding 'what normally' happens with updates/upgrades/major/minor.

" Being a programmer myself, I know that version numbering can go any ways you see fit."
Which is true, you could also add letters to subdefine updates.

So version numbering is not necessarily sinificant. Certainly here version history tells more.

"And to everyone else who is refering to this as being the same sort of way Microsoft, Ahead Software and others offer products, I am sorry but they have different editions yes, but most of the time the upgrade adds major new functionality or can sometimes change the current functionality, wereas what has been done to AnyDVD being that it is a protection removal technology, only a new technology of protection is removed, nothing more and nothing less."

Within this are some flaws. I want to look at just one. Microsoft with Vista have produced '1' DVD. This DVD depending on serial #. can be an upgrade or full program. In versions can range from Vista Home Basic to Vista Ultimate.
So you could purchase Vista Home Basic. Then later pay a fee for an 'upgrade' key. Sound familiar?
Nero has tried to do this in the past & are apparently considering giving this route another airing.
Again I feel you have used your definition of what constitutes a justifiable 'upgrade'. I believe that HD would be seen as major by many.

I apologise, but the last bit of your post doesn't make sense to me.

"This is almost saying for example, if you were charged for graphics card drivers, lets take NVIDIA in this example, in driver 150.00 you have support for geforce 10 or whatever, and then they release a driver 160.00 which has support for geforce 11 but has major improvement for geforce 10, you certainly arent going to pay for an UPGRADE purely because it supports a geforce 11 that you dont even have."

This implies that to continue using AnyDVD you have to 'upgrade' to AnyDVD HD.
This blatantly isn't the case.
What is, is your not going to accept anything but your concept of this.
As such I see little if any point in continuing. Therefore I suggest that we "agree to disagree" & move on to other areas of mutual interest.
Cheers

Peer

21st February 2007, 15:49

wereas what has been done to AnyDVD being that it is a protection removal technology, only a new technology of protection is removed, nothing more and nothing less.

well, now this is certainly enough of this nonsense. Pretty much everyone here understands why things are the way they are. It's just you, who misses the point.
Besides, I take what you stated up there as a slap in the face - James and I did loads of 14 hour shifts over the last several weeks to get the HD decyphering going, I actually believe, we did quite a job, as no one else on the planet (!) has achieved this so far to this extent.
Being told that this is "only a new protection" to be removed, is quite something...

And if I get you right, you wouldn't be moaning, if we had created a separate product instead.
The difference would then be a) you'd be quiet and b) all our users would have to have 2 applications in the task bar and need twice the updating...
I don't see that this would be a price worth paying, just to please you.

You see, we are working hard to keep AnyDVD fit for any upcoming DVD-copy protections (this is more than just a full time job!). Pretty much all users here will tell you, it's quite a bargain, only having to pay a small fee once in a lifetime to have us continuously working for you.
Then again, you seem to take this for granted and even go a step further in demanding to get every future development of ours as a present.

Everything has been said about this, there is no point in continuing it, so I'll end this here - thread closed.