Sony Blue Ray not working on my new Dell XPS 730 and AnyDVDHD?

[NewbieGuy]

I have AnyDVD/AnyDVDHD and I have a new Dell XPS 730 with 2 blue ray burner/player drives. I put my movie Short Circuit2 in the top drive and my Sony RW Blue Ray 25GIG blank in the bottom drive, and burned a copy using Roxio Blue Ray Premier 10.2 and it took about an hour and 15 min.

When I put the disk in either drive it recognizes it with these three folders,

BDMV, Certificate, and Sly!

But neither Media Center Blue Ray or PowerDVD Blue Ray open the disk or play it.

HELP!

[NewbieGuy]

I have AnyDVD/AnyDVDHD and I have a new Dell XPS 730 with 2 blue ray burner/player drives. I put my movie Short Circuit2 in the top drive and my Sony RW Blue Ray 25GIG blank in the bottom drive, and burned a copy using Roxio Blue Ray Premier 10.2 and it took about an hour and 15 min.

When I put the disk in either drive it recognizes it with these three folders,

BDMV, Certificate, and Sly!

But neither Media Center Blue Ray or PowerDVD Blue Ray open the disk or play it.

HELP!

[Webslinger]

http://forum.slysoft.com/showthread.php?t=4503

[NewbieGuy]

http://forum.slysoft.com/showthread.php?t=4503

My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of Slysoft nor its developers. I do not work for Slysoft.


Of course. I always buy my disks and back them up for travel etc. I had 2 reg dual layer burners in my older Dell and burned copies on the fly with AnyDVD no problem.

Now I am trying to do that with my new Blue Ray set up.

:)

[NewbieGuy]

Here is
what the status says when I click the Fox icon and the drive with my Sony Copy:

Summary for drive F: (AnyDVD 6.4.7.3)
PLDS BD-RE DH-4B1S 7D14 0000095145PA07
Drive (Hardware) Region: 0 (not set!)

Media is a Blu-Ray disc.

Total size: 11826176 sectors (23098 MBytes)
Video Blu-ray label: SHORT_CIRCUIT
Media is not AACS protected.

[Webslinger]

My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of Slysoft nor its developers. I do not work for Slysoft.


Of course. I always buy my disks and back them up for travel etc. I had 2 reg dual layer burners in my older Dell and burned copies on the fly with AnyDVD no problem.

Now I am trying to do that with my new Blue Ray set up.

:)


You're responding to my signature.

[Webslinger]

Here is
what the status says when I click the Fox icon and the drive with my Sony Copy:

Summary for drive F: (AnyDVD 6.4.7.3)
PLDS BD-RE DH-4B1S 7D14 0000095145PA07
Drive (Hardware) Region: 0 (not set!)

Media is a Blu-Ray disc.

Total size: 11826176 sectors (23098 MBytes)
Video Blu-ray label: SHORT_CIRCUIT
Media is not AACS protected.

I requested a lot more information than that. Let's start with #1 from that link and continue . . .

[NewbieGuy]

1) a)If you have HDCP compliance, does the original disc play with Anydvd disabled? If it doesn't, then your problem has nothing to do with Anydvd.

It plays.

b) Does the original disc play with Anydvd enabled?

Yes.

2) Update your drive's firmware if available: http://forum.slysoft.com/showthread.php?t=18731

Already current.

3) Ensure you're using the lastest version of Anydvd HD. Check the sticky at the top of this forum.

Yes.

4) Remove packet writing software from your system, including Roxio's Directcd, Nero's Incd, Roxio/Sonic's DragtoDisc, Drive Letter Access, CyberLink InstantBurn, NTI's Filecd, etc.

Not sure how to do this.

5) Specify the a)full title, b)region code, c) country, and d) release date of the disc that you're experiencing issues with.

Short Circuit 2 Blue Ray, Region 1, USA

6) Click the red fox icon in your system tray. Select "status" on the left hand side of your screen. With the problematic disc inserted in your computer, click the appropriate drive tab letter (the drive containing the disc) in Anydvd HD. In the window below the drive letter (just right click in the window and choose "select all" and then "copy"), copy and paste (right click, select "paste") the information into your next reply on these forums.

Already done in above posting ;)

7) State the full a)error message(s) you encountered, b)tell us what program(s) you were using when you received the error message(s), c) provide version numbers of those programs and d) describe in detail what you were doing when you received the error message(s).

No error message. Just that Media Center and Power DVD Blue Ray not seeing disk.

8 ) Post the Anydvd zip log file to the forums:

a) Ensure Anydvd is running.
b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at

2 Logfiles created. First one is Retail Movie, second is my Sony Copy that is not being recognized to play, but when I right click it the files show.



9 ) a) Is your software HD player up to date? What version are you using?
b) What graphic driver version are you using? Is it up to date as well?

Yes. NVidea 9800T dual drivers.

For Ati based cards, visit http://ati.amd.com/support/driver.html

For Nvidia based cards, visit http://www.nvidia.com/Download/index.aspx

10 ) What graphics card brand and model are you using?

NVidea 9800GT dual graphics boards.

11) Do you have Data Execution Prevention enabled in XP or Vista and are experiencing playback issues? Try disabling DEP.

I tried to turn it off and got this message:

The boot configuration data store could not be opened.

Access is denied.

[Webslinger]

1) a)If you have HDCP compliance, does the original disc play with Anydvd disabled? If it doesn't, then your problem has nothing to do with Anydvd.

It plays.

b) Does the original disc play with Anydvd enabled?

Yes.


The issue you're having has nothing to do with Anydvd. Anydvd doesn't burn, and if the original disc is playing fine with Anydvd enabled, then Anydvd is working properly.

Unfortunately, I am unable to find any attached log files.

Moving thread to the third party products forum . . .

[NewbieGuy]

Here are the zip files. The first one is my retail version and the second is the Sony Copy. It still has some spac eleft on it and is re-writable so I guess I can try again after you let me know what you think.

Thank you very much. :)

1) a)If you have HDCP compliance, does the original disc play with Anydvd disabled? If it doesn't, then your problem has nothing to do with Anydvd.

It plays.

b) Does the original disc play with Anydvd enabled?

Yes.

2) Update your drive's firmware if available: http://forum.slysoft.com/showthread.php?t=18731

Already current.

3) Ensure you're using the lastest version of Anydvd HD. Check the sticky at the top of this forum.

Yes.

4) Remove packet writing software from your system, including Roxio's Directcd, Nero's Incd, Roxio/Sonic's DragtoDisc, Drive Letter Access, CyberLink InstantBurn, NTI's Filecd, etc.

Not sure how to do this.

5) Specify the a)full title, b)region code, c) country, and d) release date of the disc that you're experiencing issues with.

Short Circuit 2 Blue Ray, Region 1, USA

6) Click the red fox icon in your system tray. Select "status" on the left hand side of your screen. With the problematic disc inserted in your computer, click the appropriate drive tab letter (the drive containing the disc) in Anydvd HD. In the window below the drive letter (just right click in the window and choose "select all" and then "copy"), copy and paste (right click, select "paste") the information into your next reply on these forums.

Already done in above posting ;)

7) State the full a)error message(s) you encountered, b)tell us what program(s) you were using when you received the error message(s), c) provide version numbers of those programs and d) describe in detail what you were doing when you received the error message(s).

No error message. Just that Media Center and Power DVD Blue Ray not seeing disk.

8 ) Post the Anydvd zip log file to the forums:

a) Ensure Anydvd is running.
b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at

2 Logfiles created. First one is Retail Movie, second is my Sony Copy that is not being recognized to play, but when I right click it the files show.



9 ) a) Is your software HD player up to date? What version are you using?
b) What graphic driver version are you using? Is it up to date as well?

Yes. NVidea 9800T dual drivers.

For Ati based cards, visit http://ati.amd.com/support/driver.html

For Nvidia based cards, visit http://www.nvidia.com/Download/index.aspx

10 ) What graphics card brand and model are you using?

NVidea 9800GT dual graphics boards.

11) Do you have Data Execution Prevention enabled in XP or Vista and are experiencing playback issues? Try disabling DEP.

I tried to turn it off and got this message:

The boot configuration data store could not be opened.

Access is denied.

[NewbieGuy]

I was wrong.

When I turn off AnyDVD I get a failed to enable HDCP message and it stops playing.

Only when AnyDVD is on does the retail version play.

Error code. 0107

It starts to play past the FBI thing then a bit to the opening then I get the error message and it stops.

[NewbieGuy]

You moved it to third party and I bought AnyDVDHD so it is not third party.

Please read my new responses and attatchements.

Thanks :)

[NewbieGuy]

I was wrong.

When I turn off AnyDVD I get a failed to enable HDCP message and it stops playing.

Only when AnyDVD is on does the retail version play.

Error code. 0107

It starts to play past the FBI thing then a bit to the opening then I get the error message and it stops.

[Webslinger]

You should update Vista to service pack 1.

As you require Anydvd to be running to play the original disc (and since the original disc plays fine when Anydvd is running), then Anydvd is working fine.

The problem lies elsewhere.

start here: http://forum.slysoft.com/showthread.php?t=17326

[Webslinger]

You moved it to third party and I bought AnyDVDHD so it is not third party.

It is third party because the problem has absolutely nothing to do with Anydvd: click http://forum.slysoft.com/showthread.php?t=20704


Please do not create multiple threads about the exact same thing. click http://forum.slysoft.com/showpost.php?p=87585&postcount=4, and read fully. Thank you

[NewbieGuy]

All I want to do is put my purchased Blue Ray movie on my top blue ray burner/reader drive, and my blank in the second blue ray burner/reader drive and make a copy on the fly. No ripping to hard drive etc, because that is the purpose of having 2 bl ray burners. I always did it with my regular dual layer dual drives on my old Dell with AnyDVD regular in the past. I then got 2 blue ray burners and a new Dell Quad Core, so I upgraded to AnyDVDHD and now all these issues.

Can anyone help or am I just going to be pushed off like I just was?

Thanks ;)

[DrinkLyeAndDie]

All I want to do is put my purchased Blue Ray movie on my top blue ray burner/reader drive, and my blank in the second blue ray burner/reader drive and make a copy on the fly. No ripping to hard drive etc, because that is the purpose of having 2 bl ray burners. I always did it with my regular dual layer dual drives on my old Dell with AnyDVD regular in the past. I then got 2 blue ray burners and a new Dell Quad Core, so I upgraded to AnyDVDHD and now all these issues.

Can anyone help or am I just going to be pushed off like I just was?

Thanks ;)

Play the disc from your BluRay drive with a software player and AnyDVD HD running in the background. Does it play correctly?

Rip the BluRay disc to your hard drive using the AnyDVD ripper via Rip to Image... and mount it using Virtual CloneDrive. Now play the mounted image with a software player. Does it play correctly?

You're automatically jumping to the conclusion that the problem is AnyDVD HD. Trying removing Roxio from the equation. You are, IMHO, insane to do a BluRay drive to BluRay drive rip & burn without ripping to the hard drive first. You're begging for a problem to occur with that method.

[Webslinger]

All I want to do is put my purchased Blue Ray movie on my top blue ray burner/reader drive, and my blank in the second blue ray burner/reader drive and make a copy on the fly.

You're going to need to do a lot more reading. And copying on the fly is never advisable (unless you actually believe you're burning on the fly while you're really not), unless you enjoy the potential for introducing poor burn quality.

No ripping to hard drive etc, because that is the purpose of having 2 bl ray burners. I always did it with my regular dual layer dual drives on my old Dell with AnyDVD regular in the past.

You're no longer dealing with dvds. You're in a brand new country now.

Can anyone help or am I just going to be pushed off like I just was?

You weren't "pushed off", and I'm really less inclined to help you at all now with your attitude. Start clicking stickies, and start reading.

from http://forum.slysoft.com/showthread.php?t=4

"While debating and discussion is fine, we will not tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters."

Consider this a warning. :policeman:

[NewbieGuy]

Why am I "insane" for doing that?

I always did that with my dual layer reg DVD's and AnyDVD regular and never had a coaster.

It also was a helluva lot faster than burning to HD then ripping etc.

This should work my friend.

I did not call anyone a name or insane, I just need help with this.

[NewbieGuy]

"While debating and discussion is fine, we will not tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters."

Consider this a warning. :policeman:


I agree Webslinger, so why are you giving me a warning and not the person who called me a name(insane)?

I did not call anyone a name, attack anyone, or inflame anyone.

Are those rules just for some members and not others?

Respectfully submitted.

[DrinkLyeAndDie]

Why am I "insane" for doing that?

I always did that with my dual layer reg DVD's and AnyDVD regular and never had a coaster.

It also was a helluva lot faster than burning to HD then ripping etc.

You cannot equate copying a standard DVD to copying a BluRay disc. They are not the same. The amount of data being copied is not the same. The drives and technology is not the same. There is far less room for any errors occurring and having things work out correctly. You are inherently putting yourself at risk by doing on-the-fly ripping & burning and you are now doing that with far more expensive media. Doing this is doing it at your own risk and expense. No one should be ripping & burning on the fly. It defies logic.

This should work my friend.

Should and will are two very different things. On paper many things look great but in reality aren't. You are introducing yet more variables into the equation when you try to rip and burn on the fly. You simply should not be doing this.

This problem is likely caused by your method of burning if not the Roxio software. I highly suggest you follow my advice before about playing the original from the drive with a software player and then ripping the original to your HDD and playing it with a software player and seeing if it plays as it should.

I did not call anyone a name or insane, I just need help with this.

You've been given advice yet insist on not accepting it. Your method is insane. Anyone who does this is absolutely asking for a problem to occur. That, in my book, is insane. Sorry if you are insulted by that but I certainly wouldn't consider throwing away money on blank BluRay media by using a unwise backup method to be smart, wise, or sane.

I strongly advise you to read the stickied posts in the AnyDVD HD forum and read other posts where people talk about the methods they use for making backups of BluRay discs. These people know what they are talking about and you are the first person I have seen that has done a Bluray reader to BluRay burner burn on the fly. I am completely unsurprised that you encountered problems.

[Adbear]

I've used AnyDVD HD to make a copy of this disc with no problems, but then I always rip to an ISO or folder first and check it's playing from that before burning back to disc. This is not an ANYDVD HD problem otherwise it wouldn't play for me from folder, ISO or BD-RE. And I have to agree with the earlier comments, it's not advisable to just burn disc to disc as it's not reliable. I'd also advise getting a few BD-RE's to test with before committing to BD-R's

[Webslinger]

I did not call anyone a name, attack anyone, or inflame anyone.

You were rude and disrespectful; your previous post was inflammatory; and so is the one that I'm replying to.


http://forum.slysoft.com/showthread.php?t=4
"While debating and discussion is fine, we will not tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters."

"We also reserve the right to ban anyone who wilfully violates the forum rules, as access to our support forums is a privilege and not a right. A banned customer is still entitled to support from the support system."

:policeman:


You were warned once. You edited your previous post (and I saw you repeat "Webslinger pushed me off" again before you edited it). You have a lot of gall attempting to offend someone who was trying to help you.

Welcome to a one week ban. Should your disrespectful attitude continue, you will find yourself banned permanently. I recommend you spend your time reading the stickies, doing searches, etc. before posting again. One week seems like plenty of time. If you want to play games with me and challenge moderation decisions (especially with respect to ordering me around in terms of where threads belong), you will yourself unwelcome here. :policeman:





Drinklyeanddie was not insulting you, but rather questioning the method you were using.

Thread closed.