Blu-ray Discs not working

[Hungwanu]

Help.

I've recently purchased a PC with a LG Blu Ray drive and it doesn't want to play the following titles:

Transformers
Batman Begins
Spiderman 3

There are no error messages. Cyberlink PowerDVD fires up and then sits there with a dark screen.

All my other discs are playing fine e.g. Corpse Bride, 2001, Casino Royale.

LG have told me to go back to my retailer, my retailer thinks its a codec fault or there are problems playing BD+ content.

My question here is, will purchasing AnyDVD HD product from Slysoft help me in any way. Ordinarily I would use the trial option but the previous user has already used it up. So was hoping someone could help before I make the purchase. Many Thanks!!

[Adbear]

You give no information about what version/build of PowerDVD you are using, if you read around you'll see that different films seem to need different versions of PowerDVD to get them to work

[Hungwanu]

I'm using Power DVD 8 Standard on Vista Ultimate 64bit.

[Bigrick]

i forgot alot about powerdvd 8, because i have switched back to version 7.3. less problems, so i might get the version number wrong but what i do know is the newest version of powerdvd 8 does not work well with alot of Bluray movies so i believe you need to roll back to version 1830

[Adbear]

I'm using Power DVD 8 Standard on Vista Ultimate 64bit.

But what build number is it? Transformers works fine in the latest build of 8 ultimate (2021a) But PowerDVD 8 standard doesn't play Blu-ray at all

[BDMinus]

edit: duplicate information

[Hungwanu]

Apologies. My mistake. I am using Power DVD Ultra 7.3. Not sure where to find the build number :-(

[Adbear]

Open powerdvd, right click , choose 'about' when the next window comes up click on your name in the 'registered to' box, should have the version number in there

[Hungwanu]

Thanks Adbear. Build number is : 7.3.4102b.0

[Adbear]

try updating to 4407

[Hungwanu]

Adbear, your going to kill me. I've tried the update option but that takes me to Power DVD v8. Don't suppose u could advise how I upgrade the build like u suggested. Thanks.

[Hungwanu]

Just found it. Wish me luck!!

[Adbear]

check your private messages

[Hungwanu]

Tried you suggestion. This time Windows error msg appears stating 'Power DVD has stopped working'. Wasn't getting that before. I guess this really is a software issue with Cyberlink?

[wobzo]

Did you try verifying you have the latest graphics drivers.

[Adbear]

Tried you suggestion. This time Windows error msg appears stating 'Power DVD has stopped working'. Wasn't getting that before. I guess this really is a software issue with Cyberlink?
No it's not a Problem with PowerDVD as such otherwise the rest of us wouldn't be able to get it to play. You either have a corrupt installation or something on your system causing problems

[Hungwanu]

Guys, many thanks for you help. Its very much appreciated. Display drivers are up to date.

In my frustration, I decided to install Win DVD Plus, and guess what, my problematic titles seem to be playing fine now. I guess my machine and Power DVD didn't want to play ball (despite the changes suggested). Word of warning, I did apply an update to Win DVD which seem to bring back the problem I was having, so I uninstalled\re-installed. Tested working ok. Disbaled automatic updates.

Really weird that the software (Power DVD) likes some discs and not others. I guess this is what happens when industry rushes a product to market in order to win a format war and I guess the likes of Power DVD are left to carry the can.

Once again, thanks for all your efforts.