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Marrump
15th November 2008, 00:24
Hello All, I purchased and built a new simple system for a media computer (yes I am stupid), but I can't get past the HDCP

MB INTEL DG45ID Specifically sold as a compliant board, HDMI and DVI output only
Intel(R) Core(TM)2 Duo CPU E8400 @ running at 2995 MHz
LG GGC-H20L SATA HD/Bluray drive
HDMI and DVI monitors (I have tried both)
XP SP3
Power DVD ultra
almost no other software (norton corporate antivirus) on machine yet

Motherboard is INTEL DG45ID Specifically sold as a compliant board, but bluray and hd won't play, powerdvd says not hdcp compliant. Contacted INTEL. INTEL support says "ONLY compliant if I use VISTA, XP is not compliant with HDCP and it will not work"
I am very unhappy with intel since they market the board as compliant.

SO I downloaded a trial version of ANYDVD HD, but the problem did not change.

I can rip the disks but there is no change in the error message from powerdvd, or the bluray/hd advisor.

ANY ideas guys?


Q1 I thought I had a HDCP compliant system, I can open disks fine but Power dvd refuses to play them.
Q2 I have not updated the drive firmware, I am leery to do this without a specific problem to correct, I can access the drive fine
Q3 latest ANYDVD? Just downloaded it
Q4 Packet writing? I have not done this as it does not seem relavent to the current problem
Q5 What disk is a problem? all disks load fine, anydvd is happy but none play
Q6 Anydvd status below

Summary for drive D: (AnyDVD 6.4.7.9)
HL-DT-ST BDDVDRW GGC-H20L 1.03 4005150813878F4348
Drive (Hardware) Region: 1

Media is a HD DVD.
Booktype: hd-dvd (version 3), Layers: 2 (opposite)
Size of first Layer: 6928704 sectors (13532 MBytes)
Total size: 11924384 sectors (23289 MBytes)
Video HD DVD label: THE_BOURNE_SUPREMACY
Media is AACS protected!
Removed AACS copy protection!

Q7 Power DVD ultra message on all HD or bluray disks I have
"incompatable graphics driver.... make sure your graphics driver meets minimum requirements Error code 0012"
Webpage says not HDCP compatible graphics

cyberlink BD/HD advisor
OK Processor Intel pIII xeon (it is really a E8400 3 GHZ core 2 duo)
OK Memory 2048 (really 4gig)
OK operating system XP SP3
Unsat Graphics Intel G45/G43 expresschipset
Unsat Graphics Driver 6.14.10.4990 (latest)
OK HD DVD LG GGC-H20L
OK Software player Powerdvd 7.3.4617.0
unsat Video connection DVI without HDCP

Q8 attached
Q9 powerdvd downloaded a new update tonite Powerdvd 7.3.4617.0
Q10 Graphics Intel G45/G43 expresschipset
Q11 unknown
q12 I looked for several hours but didn't see a relevant answer. I Do not want to buy and load vista and hope it works!



Power DVD info
Player Information:
Player Region Code: 1
Current Drive: D:
Title Region Code: Not Available

Audio Attributes: Not Available

Hardware Information:
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ running at 2995 MHz
3DNow! Technology: Not Detected
Enhanced 3DNow! Technology: Not Detected
3DNow! Professional Technology: Not Detected
IA MMX Technology: In Use
IA Streaming SIMD Extensions: In Use
IA SSE 2: In Use
Video Accelerator: DirectX VA (not in use)
Multispeaker Audio Device: IDT Audio1 (not in use)
SPDIF Output Device: IDT Audio1 (not in use)


THANKS IN ADVANCE FOR ANY HELP! I really don't want to try vista!

hiro1030
15th November 2008, 00:45
Even though my system XP MCE SP3 plays BD (in my case) without AnyDVD HD running in the background with PowerDVD 7.3 4407 (previous version), PowerDVD 7.3 4617 gave me the same HDCP compatibility error message. So, I reverted back to 4407. Maybe you could try 4407 also.

Mark_A_W
15th November 2008, 02:24
I suspect Powerdvd thinks your graphics drivers aren't compliant.

On my ATi 2600XT videocard, if I use any Catalyst driver later than 8.4 (haven't tried 8.11), the Powerdvd BD advisor says the graphics driver is non-compliant.

Powerdvd won't play with a non-compliant driver, Anydvd or no Anydvd.

tteich
15th November 2008, 03:30
THANKS IN ADVANCE FOR ANY HELP! I really don't want to try vista!
Install the following software in addition to what you already have (purpose of it is to confirm that PowerDVD makes the problem):

Virtual CloneDrive (Freeware) 5.4.1.1 from Slysoft Download section
-> and create an .ISO from your HDDVD/BD (AnyDVD HD must be running in background)
ArcSoft Total Media Theatre (plays HDDVD/BD from .ISO) -> demo version is sufficient for this task

If this works, then you have confirmed that PowerDVD creates the trouble, and that your system is capable of playing HD/BD.

If you want to check how fast your system is in general, then you can try out:

Haali Media Splitter (MatroskaSplitter_v1.8.122.18.exe or later)
FFDShow (ffdshow_rev2253_20081026_clsid.exe or later)
You can then try to play HDDVD .evo files and BD .m2ts files directly from harddisk with Windows Media Player (or better: first convert them to .mkv or .ts format using the tools from forum.doom9.org). Playing HD movie files with ffdshow requires a lot of computing power as everything is decoded in software, but could be a good alternative to PowerDVD/ArcSoft.

Tox
15th November 2008, 08:10
are you kidding? trying to play back an hd dvd with an onboard graphics chip?
"incompatable graphics driver.... make sure your graphics driver meets minimum requirements Error code 0012"this is no problem with hdcp compliance. powerdvd is just trying to tell you that the graphics chip is, in general, to weak to play hd movies. remember there are hd movies and hd movies. tv rips have a low complexity and can be played back with nearly any graphics card. hd dvds and bds can have a very high complexity which no cpu is a match for and then you need a good graphics card and no such poor onboard, dammit :) . did you really think a tiny, little, weak, shared memory graphics chip would be enough for it?

tteich
15th November 2008, 09:03
are you kidding? trying to play back an hd dvd with an onboard graphics chip?
this is no problem with hdcp compliance. powerdvd is just trying to tell you that the graphics chip is, in general, to weak to play hd movies. remember there are hd movies and hd movies. tv rips have a low complexity and can be played back with nearly any graphics card. hd dvds and bds can have a very high complexity which no cpu is a match for and then you need a good graphics card and no such poor onboard, dammit :) . did you really think a tiny, little, weak, shared memory graphics chip would be enough for it?
I have an Intel Core 2 Quad Q6600 with *ONLY* 2.4 GHz clock, and a cheap Nvidia Geforce 8800GT graphics card. Playing Bluray and HDDVD without the need to re-encode them, just the .m2ts and .evo files in Windows Media Player with the mentioned freeware codecs/splitter. So it *IS* possible to play HDDVD / BD without hardware decoding support.

Adbear
15th November 2008, 09:37
he's also wrong about using onboard graphics cards, The built in Intel one on the Asus mATX board can play back Blu-ray with no problems, it's just rubbish for gaming

hiro1030
15th November 2008, 14:35
Marrump,

I guess you should get a video card. It doesn't have to be a high-end card for BD playback.

My card is a midrange Radeon HD 4670 1GB. It plays BD flawlessly even without AnyDVD HD running in the background. I can even play UT3 at 1680 x 1050 w/max setting.

ng_tim
15th November 2008, 18:40
Marrump,

I guess you should get a video card. It doesn't have to be a high-end card for BD playback.

My card is a midrange Radeon HD 4670 1GB. It plays BD flawlessly even without AnyDVD HD running in the background. I can even play UT3 at 1680 x 1050 w/max setting.

By reading your case, I just think my case maybe sort of abnormal...

My case is that I cannot play BD on my pc if without AnyDVD HD...PowerDVD keeps on telling me about HDCP issue...

The software and hardware used for BD playing is as follow:

Monitor: Dell 2408
Display card: ATI 4850 (with Catalyst 8.11 installed)
BD Rom: LG GGC-H20L
Software: PowerDVD8 Ultra 8.0.2217.50

Did you do anything special to have HDCP passed?

hiro1030
15th November 2008, 18:57
By reading your case, I just think my case maybe sort of abnormal...

My case is that I cannot play BD on my pc if without AnyDVD HD...PowerDVD keeps on telling me about HDCP issue...

The software and hardware used for BD playing is as follow:

Monitor: Dell 2408
Display card: ATI 4850 (with Catalyst 8.11 installed)
BD Rom: LG GGC-H20L
Software: PowerDVD8 Ultra 8.0.2217.50

Did you do anything special to have HDCP passed?

Well, it seems something is strange about PowerDVD. Your setup seems to be good enough to play BD without AnyDVD HD.

Here is a story. I have both PowerDVD Ultra 7.3 and ArcSoft Total Media Theater (TMT). TMT always plays BD without AnyDVD HD.

As for PowerDVD, version 4407 plays BD without AnyDVD HD, but the latest update 4617 won't play BD without AnyDVD HD (it gives me the same message you got about HDCP issue).

James
15th November 2008, 21:00
Well, it seems something is strange about PowerDVD. Your setup seems to be good enough to play BD without AnyDVD HD.

Here is a story. I have both PowerDVD Ultra 7.3 and ArcSoft Total Media Theater (TMT). TMT always plays BD without AnyDVD HD.

As for PowerDVD, version 4407 plays BD without AnyDVD HD, but the latest update 4617 won't play BD without AnyDVD HD (it gives me the same message you got about HDCP issue).
That's because Cyberlink have broken the HDCP check under XP in the latest PowerDVD update. I suggest you contact Cyberlink support...

Tox
15th November 2008, 21:51
I have an Intel Core 2 Quad Q6600 with *ONLY* 2.4 GHz clock, and a cheap Nvidia Geforce 8800GT graphics card. Playing Bluray and HDDVD without the need to re-encode them, just the .m2ts and .evo files in Windows Media Player with the mentioned freeware codecs/splitter. So it *IS* possible to play HDDVD / BD without hardware decoding support.But he's talking about 2 cores at 3 ghz, and without any further acceleration this is not enough for some bds.
he's also wrong about using onboard graphics cards, The built in Intel one on the Asus mATX board can play back Blu-ray with no problems, it's just rubbish for gamingthe question is not whether the onboard graphics chip is supported but whether the acceleration will be enough if the chip is supported, and in my opinion it won't. that's why pdvd is cavilling.
I guess you should get a video card. It doesn't have to be a high-end card for BD playback.

My card is a midrange Radeon HD 4670 1GB. It plays BD flawlessly even without AnyDVD HD running in the background. I can even play UT3 at 1680 x 1050 w/max setting.yep, or a nvidia 8500 gt / 8600 gt(s), they have guaranteed support for purevideo 2 in contrast to the 8800 gt(s|x).

imho i wouldn't even ever try to use an onboard graphics chip for playback of hd videos...

liels
15th November 2008, 22:45
If you feel like reading long and gory details here's everything you never wanted to know about the G45/IDG45ID/x4500

Summary:

* BD/HDDVD playback works "fine" for PDVD & Vista but not XP because Intel thinks its a waste of time writing a complete driver for something that has 75% market share and much greater love than ME II. Apparently the Corel player works around the problem.

* Lots of people are having to upgrade the bios frequently.

* 24 Hz playback is b0rken, apparently this is true for all OSs, was true of the G35 as well, and if intel knows what's causing the trouble they aren't telling.

* The EDID repeater bug with Denon receivers may or may not be fixed (but if you have AnyDVD-HD, you really don't need to give a flying F*&!). Unlike e.g. AMD/ATI, Nvidia, Sony etc. Intel apparently didn't think it was important to include actual 3rd party hardware in their QA process.

* Ubuntu 8.10 might actually install and work for reasonable definitions of work on G45 motherboards. Fedora 10 beta not so much.

* I read some early reviews of the product and am now probably increasing my system budget by $30 USD, 10W & 0 dB and getting an AMD 4350.

* This has nothing to do with AnyDVD-HD, which is a superlative product.

Marrump
16th November 2008, 00:01
Wow! So many responses!

I just fell to the hype, I wanted to build a small simple system. Intel and several reviewers were all over this board, chipset and how this was the perfect platform for a small media system. I bought in.

I had shied away from Intel in the past (AMDs) and this was my first stop back in a while. I am dissappointed.

I will try the corel player, and worst case a dual boot XP adn MS Virus

Thanks for all the help.

tteich
16th November 2008, 02:27
But he's talking about 2 cores at 3 ghz, and without any further acceleration this is not enough for some bds.
[...]
I have doubts that you're right. His processor runs at 3GHz, whereas mine runs at only 2.4. Okay, mine has 4 cores, but I don't see the processor load exceeding 60% when I play files from real BDs, so I suppose his 2 cores, being clocked at a much higher rate, should be sufficient for the task.

That's why I proposed he should at least try it out (Haali + ffdshow).

@Marrump:
this software decoding business is only something to try out if you can spend time on it. If you *just* want to watch BD movies, then I suggest you get your hardware decoding support corrected.


EDIT: found a good article about different processors for ffdshow: http://www.avsforum.com/avs-vb/showthread.php?t=800546

Adbear
16th November 2008, 04:30
But he's talking about 2 cores at 3 ghz, and without any further acceleration this is not enough for some bds.
I can play back all my BD's using a 2.6 C2D (and I have a lot) with no Hardware Accel, even the ones that peak in the 40+mbits
the question is not whether the onboard graphics chip is supported but whether the acceleration will be enough if the chip is supported, and in my opinion it won't. that's why pdvd is cavilling.I've been testing some of these onboard intel chips, and they play back BD's fine, even the high bitrate ones as long as you use Vista

Personally I'd always get a seperate card, but if I was building a mini system for just playing back Blu-ray etc, I'd have no problems using an onboard intel chipset as long as it states it can play back Blu-ray at 1080p

Frank
16th November 2008, 04:54
PowerDVD needs two things to run Blu-ray or HD DVD: a valid HDCP graphics card, and "an HDCP-enabled graphics driver". Unfortunately, the latter requirement really means "an HDCP-enabled graphics driver that Cyberlink has studied and placed on their approved list", and in Intel's case, they haven't bothered or at least not enough. As James said earlier, sit on Cyberlink for this issue. :mad:

Pelvis Popcan
16th November 2008, 05:15
I was under the impression that HDCP is like a "flag" that can be switched off, similar to the Macrovision flag on DVDs.

Does PowerDVD actually just look at the resolution of the video that it's being asked to play and use that to determine if it should enable HDCP?

Otherwise, why can't AnyDVD simply turn off the "flag" so that the system sees a disc that is not asking for HDCP protection?

tteich
16th November 2008, 06:42
I was under the impression that HDCP is like a "flag" that can be switched off, similar to the Macrovision flag on DVDs.

Does PowerDVD actually just look at the resolution of the video that it's being asked to play and use that to determine if it should enable HDCP?

Otherwise, why can't AnyDVD simply turn off the "flag" so that the system sees a disc that is not asking for HDCP protection?
The need for HDCP doesn't depend on the resolution. PowerDVD checks whether the video is encrypted or not. If encrypted: HDCP required.

AnyDVD HD removes encryption, hence the software players allow video ouput via non-HDCP digital connection, or even analog component (YUV) connectors.

ng_tim
16th November 2008, 07:10
PowerDVD needs two things to run Blu-ray or HD DVD: a valid HDCP graphics card, and "an HDCP-enabled graphics driver". Unfortunately, the latter requirement really means "an HDCP-enabled graphics driver that Cyberlink has studied and placed on their approved list", and in Intel's case, they haven't bothered or at least not enough. As James said earlier, sit on Cyberlink for this issue. :mad:

Is there anyplace that we can check what version of display card driver is approved for HDCP? Because when checking with BD Advisor, it said only my display card driver has problem to pass the HDCP.

But no matter what, it is so wired that there would be so much issue given the case that the latest display driver is being used....

Pelvis Popcan
16th November 2008, 08:16
The need for HDCP doesn't depend on the resolution. PowerDVD checks whether the video is encrypted or not. If encrypted: HDCP required.

AnyDVD HD removes encryption, hence the software players allow video ouput via non-HDCP digital connection, or even analog component (YUV) connectors.

So why isn't it working for the original poster?

liels
16th November 2008, 11:43
PowerDVD needs two things to run Blu-ray or HD DVD: a valid HDCP graphics card, and "an HDCP-enabled graphics driver". Unfortunately, the latter requirement really means "an HDCP-enabled graphics driver that Cyberlink has studied and placed on their approved list", and in Intel's case, they haven't bothered or at least not enough. As James said earlier, sit on Cyberlink for this issue. :mad:

This one is about 70% / 30% Intel/Cyberlink. Intel's ME II (aka Vista) driver supports all of the "stuff" needed to make life easy for Cyberlink et. al. to get HW acceleration, their XP driver does not, and apparently Intel has no interest in meeting customer desires for a complete XP driver.

As I recall, WinDVD 9 and/or TMT work around this Intel problem but Cyberlink does not. I have no idea with what level of GPU acceleration. Not that you would get that impression from their listing of both XP and G45 as being "supported". As the box I was trying to use could easily decode the thing without GPU support the fact that PDVD refused to even try has me pretty miffed at Cyberlink too. Being at the mercy of outfits like Intel and Cyberlink (and Microsoft) ... well *sigh*

Webslinger
16th November 2008, 12:27
So why isn't it working for the original poster?

Because of an Intel driver issue under XP . . .

Also if your GPU isn't on Cyberlink's approved list, it's game over. That has nothing to do with Anydvd.

Pelvis Popcan
16th November 2008, 17:59
Because of an Intel driver issue under XP . . .

Also if your GPU isn't on Cyberlink's approved list, it's game over. That has nothing to do with Anydvd.

So then this...

The need for HDCP doesn't depend on the resolution. PowerDVD checks whether the video is encrypted or not. If encrypted: HDCP required.

AnyDVD HD removes encryption, hence the software players allow video ouput via non-HDCP digital connection, or even analog component (YUV) connectors.

...isn't exactly true, as PowerDVD checks for more than just encryption?

Webslinger
16th November 2008, 18:15
PowerDVD checks for more than just encryption?

Yes, that's right.

damnskippy
16th November 2008, 19:14
Of course it checks other things to make sure the system is compliant not only as far as copy protection but also what Cyberlink determines capable hardware and drivers to play HD video.

PDVD not accepting the driver has nothing to do with AnyDVD though as it does not have anything to do graphics drivers. It is simply that PDVD will not accept the driver and does not care if the video stream is encrypted or not.

Marrump
16th November 2008, 20:52
I keep reading your posts and playing with this thing.... Need to find and try a copy of WinDVD.

I don't have the time or inclination to turn it into a full time project. I used to really enjoy putting a new computer together, the joy of firing it up and everything works...

Then reality sets in... you run into Intel, Microsoft and (alas!) Cyberlink who have no concern over whether a small user can make Their stuff really work.

You can't send the mother board back it works fine, the chip works fine, the software does what they say (now that you have it) it does, not what the box says. Intel blames Microsoft (but they own HDCP) and washes their hands of the problem. Cyberlink is just "doing its job". Too bad you bought our product....

I don't want to copy their disks I just want to watch them. Should have spent my money on a playstation.:mad:

thank you!:bang:

tteich
17th November 2008, 02:59
I keep reading your posts and playing with this thing.... Need to find and try a copy of WinDVD.

I don't have the time or inclination to turn it into a full time project. I used to really enjoy putting a new computer together, the joy of firing it up and everything works...

Then reality sets in... you run into Intel, Microsoft and (alas!) Cyberlink who have no concern over whether a small user can make Their stuff really work.

You can't send the mother board back it works fine, the chip works fine, the software does what they say (now that you have it) it does, not what the box says. Intel blames Microsoft (but they own HDCP) and washes their hands of the problem. Cyberlink is just "doing its job". Too bad you bought our product....

I don't want to copy their disks I just want to watch them. Should have spent my money on a playstation.:mad:

thank you!:bang:
Apart from this nasty white list for supported GPUs, Cyberlink PowerDVD has other strange behaviours, e.g. it won't let you play Blurays when you store them as .iso-files on your harddisc, etc.

I cannot emphasize enough: try the ArcSoft TMT player. This one even integrate with Media Center. There is a demo version which you can try out for a while. In the end, choose the player that gives you the least trouble. In my case Arcsoft TMT "has won".

DrinkLyeAndDie
17th November 2008, 03:32
Apart from this nasty white list for supported GPUs, Cyberlink PowerDVD has other strange behaviours, e.g. it won't let you play Blurays when you store them as .iso-files on your harddisc, etc.

Mount the ISO and it's very much playable. The instances where people most seem to complain about the issues with playing mounted ISOs seems to be those who have OEM versions such as the version that comes with Dell systems. I'd advise that those people dump that version and purchase the retail version or upgrade if possible to the retail. They got the OEM for free and they'd be spending the money on another program, anyway.

I cannot emphasize enough: try the ArcSoft TMT player. This one even integrate with Media Center. There is a demo version which you can try out for a while. In the end, choose the player that gives you the least trouble. In my case Arcsoft TMT "has won".

TMT is hands down the most temperamental, finicky, and unstable of all the software players when it comes to ones that can handle HD/BD. PowerDVD7 and PowerDVD8 are far from perfect but stability-wise when we are talking about the retail versions the software wins. WinDVD9 is definitely not my favorite but in has come in handy in emergencies when PowerDVD couldn't correctly handle a disc (ie Top Gun BD). TMT is great in many ways but the software has driven people mad with it crashing, causing resets, not running at all, or in my case, sound simply vanished and I spent weeks trying to resolve the issue.

People should read all the discussions on the players and test them out when possible. Unfortunately, the companies don't really let you try the software. CyberLink offers a PowerDVD8 demo but the thing doesn't allow BD playback. ArcSoft completely pulled their demo versions for TMT. How in heck do you expect to get me to buy the product if I literally cannot even install it to see what it looks like? As far as I know Corel is the only company letting you actually experiment with HD/BD playback with a trial version in WinDVD9.

Rusty257
17th November 2008, 10:50
cough..cough..nero..cough..cough. I know no one likes it but I havent had an issue with it. When it stops working then I will buy PDVD. Would not suggest 9 though.

You could also try dl'ing FFDSHOW. On another machine I dont use anymore I just used windows media player after downloading this to play them.

James
17th November 2008, 10:55
Mount the ISO and it's very much playable. The instances where people most seem to complain about the issues with playing mounted ISOs seems to be those who have OEM versions such as the version that comes with Dell systems. I'd advise that those people dump that version and purchase the retail version or upgrade if possible to the retail. They got the OEM for free and they'd be spending the money on another program, anyway.

I think the solution is to use the most recent VCD beta. This should work with newest PDVD versions.

Webslinger
17th November 2008, 10:56
Would not suggest 9 though.

9 doesn't support HD-DVD playback nor Blu-ray playback in Showtime.

James
17th November 2008, 10:58
cough..cough..nero..cough..cough. I know no one likes it but I havent had an issue with it. When it stops working then I will buy PDVD. Would not suggest 9 though.

OMG! :bang:


You could also try dl'ing FFDSHOW. On another machine I dont use anymore I just used windows media player after downloading this to play them.
Alright, you never play original discs? With menus or Java? Well, then Nero *might* work.

Rusty257
17th November 2008, 11:04
That didnt take long for the Nero head slam:)

correct. I dont even remember the last time I made myself sit through menus or watched the extra content. If I remember right it may have been Jack Jack Attack from the incredibles. Otherwise no menus or anything else for me.

Tyrod01
18th November 2008, 00:50
That didnt take long for the Nero head slam:)

correct. I dont even remember the last time I made myself sit through menus or watched the extra content. If I remember right it may have been Jack Jack Attack from the incredibles. Otherwise no menus or anything else for me.

I'm with you. I reckon I just don't use the player to display to my TV. It seems just about any kind of junk I can mux up Nero 8 can play. Yes it does have JAVA issues. But, then again my bladder has JAVA issues as well.

liels
18th November 2008, 08:44
I keep reading your posts and playing with this thing.... Need to find and try a copy of WinDVD.

A radeon 4350 will solve your problem at a cost of $30, 10W (depending on what the x4500 draws when disabled) and 0 dB.

For example

http://www.newegg.com/Product/Product.aspx?Item=N82E16814127391

liels
18th November 2008, 08:47
OMG! :bang:


Alright, you never play original discs? With menus or Java? Well, then Nero *might* work.

While we're off in minimal feature land ...

MPLAYER!

:-D

Seriously though, one day, maybe within a year or 18 months (just a WAG on my part) I'll be able to have the BD/HDDVD ISOs join the DVD isos in mythtv with menu support and (mostly) everything and all will be right with the universe again.