please please please help me!!!

[bknott]

ok, see if you can figure out this one. ok, i BOUGHT anydvd, i still have the original receipt and registration emails. and i have been using it with no probs, then i dont know what happened. i cant even get into the program. it wont run any more, i double click on it, and i get the little hourglass thing for a second, then nothing, it does not pop up in my taskbar, so no i cant get into it to access settings. i have uninstalled, rebooted, reinstalled, rebooted, registered, restarted so many times im goin crazy. i dont have any other packets, like roxio or sonic, just shrink, and anydvd. i paid 40 bucks for this and now it just wont even open up. what can i do????????????????? anyone can email me at leon_knott@yahoo.com please help me out

[Charlie]

ok, see if you can figure out this one. ok, i BOUGHT anydvd, i still have the original receipt and registration emails. and i have been using it with no probs, then i dont know what happened. i cant even get into the program. it wont run any more, i double click on it, and i get the little hourglass thing for a second, then nothing, it does not pop up in my taskbar, so no i cant get into it to access settings. i have uninstalled, rebooted, reinstalled, rebooted, registered, restarted so many times im goin crazy. i dont have any other packets, like roxio or sonic, just shrink, and anydvd. i paid 40 bucks for this and now it just wont even open up. what can i do?????????????????What have you added since then? Do you use webroot spysweeper or spycleaner? zone alarm?

[bknott]

i have added nothing, the only virus protection i have is avast, and i had it the whole time. i dont know what happened. i wanna cry!:(

[mmdavis]

There are other threads with people that say they have the same problem. SlySoft has recommended you follow this link and follow the instructions:http://forum.slysoft.com/showpost.php?p=3203&postcount=10

[barnburner]

It's got to be a setting you might of changed with your puter or a corrupt file.

[bulldog7]

maybe try a system restore to a date when it was working

[bknott]

well i tried the system restore to a date when i KNOW it worked. and that didnt help. i have cleaned registry, i have done everything people have reccommended. i think my problem started, maybe, when i accidentally deleted it from starting up when my computer starts up. but how would i get it back into where it will automatically start up with the computer again when im not able to open anydvd because it wont work. is there another way i can get it into the startup again?

[Webslinger]

Keep your license key file handy/backed up. Uninstall Anydvd. Reboot. Reinstall Anydvd. Reboot. Double click license key file.

[bknott]

i have done that so many times, it just aint workin. i have sent the problem to anydvd along with the original email with the receipt, hopefully i will hear from them soon. cuz i give up.

[Willard Stone]

You didn't mention the operating system (OS) that you are using. There are a couple of things you can check to see if (perhaps) the program is loading and running with no visible indication. One is the Task Manager, and the other is the System Configuration Utility.

If you know how to use those two tools, fine. If not, I can walk you through the process (IF) you are using one of the Windows XP versions, but not any of the others.

[bknott]

yes i am using windows xp, i know about task manager, and it is not showing that it is running. i am just clicking the desktop icon, i get the little hourglass, then nothing, it will not open. im not sure about the other thing you mentioned besides task manager, i am willing to do anything at this point, so if you can tell me what to do as far as that, ill try it. i emailed slysoft, but havent heard from them. thanks

[bknott]

ok i researched the msconfig, and looked at the startup, it is in there, and it is checked, but i still cant use it. so what does that mean. it doesnt show up in my tray at the bottom, and i cant get into it whatsoever.??:confused:

[sickboy88]

ok, see if you can figure out this one. ok, i BOUGHT anydvd, i still have the original receipt and registration emails. and i have been using it with no probs, then i dont know what happened. i cant even get into the program. it wont run any more, i double click on it, and i get the little hourglass thing for a second, then nothing, it does not pop up in my taskbar, so no i cant get into it to access settings. i have uninstalled, rebooted, reinstalled, rebooted, registered, restarted so many times im goin crazy. i dont have any other packets, like roxio or sonic, just shrink, and anydvd. i paid 40 bucks for this and now it just wont even open up. what can i do????????????????? anyone can email me at leon_knott@yahoo.com please help me out

Check and see if microsoft's "Windows Defender" is running, if it is, let it be known that it hates anydvd. In options of windows defender, make sure you switch it to warn, instead of "quarantine", otherwise it won't let it run. Just a stab in the dark.

[bknott]

ok i just went ahead and uninstalled windows defender. didnt work, my anydvd still wont come on.:mad:

[goininsane]

did you try START/RUN/MSCONFIG/STARTUP and check it so it starts?

[SlyFox 1]

ok, see if you can figure out this one. ok, i BOUGHT anydvd, i still have the original receipt and registration emails. and i have been using it with no probs, then i dont know what happened. i cant even get into the program. it wont run any more, i double click on it, and i get the little hourglass thing for a second, then nothing, it does not pop up in my taskbar, so no i cant get into it to access settings. i have uninstalled, rebooted, reinstalled, rebooted, registered, restarted so many times im goin crazy. i dont have any other packets, like roxio or sonic, just shrink, and anydvd. i paid 40 bucks for this and now it just wont even open up. what can i do????????????????? anyone can email me at leon_knott@yahoo.com please help me out
First of all it is not a good idea to put your e-mial address on a public forum, there is chance you will get spammed to death. If you want me to remove it I will. Second, you did the right thing, send all your information to support@slyosft.com and they will help you. ;)

[bknott]

did you try START/RUN/MSCONFIG/STARTUP and check it so it starts?

yep its checked, thats why i just cant understand this, i emailed slysoft and waiting for a response, i just want it to work, and really dont understand why it stopped.

[bknott]

First of all it is not a good idea to put your e-mial address on a public forum, there is chance you will get spammed to death. If you want me to remove it I will. Second, you did the right thing, send all your information to support@slyosft.com and they will help you. ;)

yeah sorry wasnt thinking, go ahead and take the email address off. thanks mod.

[MarkRacer]

Here's the real deal - slick your drive (full format), install OS, and then install your Slysoft products. Its a little painstaking but well worth it in the long run.

Good Luck8)

[bknott]

Here's the real deal - slick your drive (full format), install OS, and then install your Slysoft products. Its a little painstaking but well worth it in the long run.

Good Luck8)

ok this will sound bad, but ive never done that, how do i format and install os, i dont have an os disc, help me and explain how to do this, im willing to do anything. thanks

[bknott]

http://i96.photobucket.com/albums/l175/brandiknott/untitled.jpg
if the pic shows up right, never done this so i hope it does, it shows anydvd in startup in msconfig. so why wont it work?

[Popcorn]

you might try- uninstall anydvd-run a program called Ccleaner-then a reg.
cleaner if you have one-right click "my computer" go to system restore and shut it off-reboot PC-turn system restore back on!!-re-load anydvd-restart system-apply your key. this may help!!maybe!:doh: I would get a upgrade package of your OS "same one" and F8 a fresh install the disc comes in handy!8)

[saintsfan]

Hit start then run type msconfig a screen will pop up click the startup tab check the box that says anydvd hit okay reboot system should load up when you start up windows.

Goodluck hope this helps you out

Jim

[Mikenang]

What if I think it is my OS that is making the program mess up how do I fix it so that the program is compatible

[DetroitBaseball]

How would your OS do that?