Keys Don't work in Vista

[fractureman]

I have tried multiple times to get my keys to register in Windows Vista, but the window that tells me I have X days left befor my demo expires keeps popping up when Windows boots. Are fixes on the way? Or does anybody have a solution for this? I have re-booted multiple times to no avail.

[DeM074]

I have tried multiple times to get my keys to register in Windows Vista, but the window that tells me I have X days left befor my demo expires keeps popping up when Windows boots. Are fixes on the way? Or does anybody have a solution for this? I have re-booted multiple times to no avail.

UAC unaware apps can accidentally create multiple files and registry entries without even knowing. Installer and registration tools for AnyDVD save the same registration key in different registry locations.

Open regedit see if key was implemented correctly
Or try disabling UAC and reinstall see if that helps until fix

[DetroitBaseball]

I just installed AnyDVD on Vista, and the key worked without a hitch for me.

[SlyFox 1]

I have tried multiple times to get my keys to register in Windows Vista, but the window that tells me I have X days left befor my demo expires keeps popping up when Windows boots. Are fixes on the way? Or does anybody have a solution for this? I have re-booted multiple times to no avail.
Save your key to a floppy or CD and delete the program, then install it and use the key to register.

[South Park]

I have the same problem, I purchased CloneDVD a while ago and changed to Vista Ultimate recently. Since then my CloneDVD only runs in "Trial Mode", I can apply the Key.CloneDVD but it still runs in trial mode. I tried many things, uninstall, deaktivated the Microsoft Defender Software but I am still out of luck. I wrote to Slysoft three days ago with all the information they need, no answer so far.

Anybode have an idea?

[SlyFox 1]

I have Vista Business Edition running on another HD and I am having no problems, but its only the 32 bit edition. Vista is brand new and we will have to wait to see if tweaks have to be made. I really do not know.8)

[South Park]

I have Vista Ultimate 32 bit, clean installation. So what I am supposed to do, the trial works for 18 more days and then?

[Klickety-Klack]

Particularly with the kind of stuff we're doing here, it would probably be advisable for most people NOT TO INSTALL Vista. Certainly not until its been around a while and much more is known than we do now. At this end, XP Media edition works just fine......... therefore, why change?

I believe with some passage of time, XP will prove to be a solid Legacy Software, so be sure to retain, archive and back up all your disks and keys.

And any implications that Vista will, on its own, uninstall and destroy software of which Gates & Co. disapproves or regards as competitive with its monopoly has to be worrisome. Never forget that Hollywood has unlimited money with which to pay off, buy legislation, bribe members of Congress and the like.

K. :bowdown:

[goober22]

Yeah.... right.

Back on track now. Right click the reg files and run them as administrator. See if that helps. If not, right click them again and set them to run in XP compatability mode. AnyDVD has been stated to work with Vista and should be no problem to install and reg. With Vista you need to have or approve changes that Vista deems are questionable. (adding entries to the reg does seem to qualify for that!)

[South Park]

Thank you for you input but unfortunately neither way works. It is getting really annoying. The AnyDVD Key worked just fine, the problems I have is with the CloneDVD Key.

[khlb]

I have tried multiple times to get my keys to register in Windows Vista, but the window that tells me I have X days left befor my demo expires keeps popping up when Windows boots. Are fixes on the way? Or does anybody have a solution for this? I have re-booted multiple times to no avail.

Another quick method is to copy your license key to your desktop. Renaming it by adding a "reg" extension.

Example: Key.AnyDVD to --> Key.AnyDVD.reg. Run as normally. Should work for other SlySoft products with similar registration format.



Quick Edit: Have been told (credit James) that this info only applies to a 32-bit version of Windows.

[South Park]

Nope, doesn't work :( but thank you for your input.

[SlyFox 1]

I really hope you find a solution, I am currently keeping tabs on what software is having problems with each version of Vista. I will let you all know more when I have some definite information.;)

[South Park]

Like I said, AnyDVD license key works just fine, CloneDVD doesn't. I already sent you my key via email, still no answer so far.

[South Park]

I just figured out, my CloceDVD key is from 2004, at that time I guess there was no CloneDVD2. My Key.CloneDVD points to

[HKEY_LOCAL_MACHINE\SOFTWARE\Elaborate Bytes\CloneDVD\Key]

without the "2" after CloneDVD. So the key created a new entry in the registry without the "2". Now I figured I got two entries in the registry, one "CloneDVD" and one "CloneDVD2".

I copied the key to the "CloneDVD2" and hoped it will work but now when I start CloneDVD it says "your evaluation period has expired".

Great - I can rename the registry entry again and get me 15 days left back. Very annoying.

Slysoft did not help me in any way so far, they just wrote a short line "the key works"

Thank you!

[DetroitBaseball]

I just figured out, my CloceDVD key is from 2004, at that time I guess there was no CloneDVD2. My Key.CloneDVD points to

[HKEY_LOCAL_MACHINE\SOFTWARE\Elaborate Bytes\CloneDVD\Key]

without the "2" after CloneDVD. So the key created a new entry in the registry without the "2". Now I figured I got two entries in the registry, one "CloneDVD" and one "CloneDVD2".

I copied the key to the "CloneDVD2" and hoped it will work but now when I start CloneDVD it says "your evaluation period has expired".

Great - I can rename the registry entry again and get me 15 days left back. Very annoying.

Slysoft did not help me in any way so far, they just wrote a short line "the key works"

Thank you!
I agree, the support should be better, I'm sorry. I really don't know what to do.

[South Park]

I agree, the support should be better, I'm sorry. I really don't know what to do.

Maybe a newer key would do?

[DetroitBaseball]

Maybe a newer key would do?
That's what I was thinking, maybe if you contact Tom he'll give you a new one, he's a good guy. Or atleast a solution to the problem.

[South Park]

That's what I was thinking, maybe if you contact Tom he'll give you a new one, he's a good guy. Or atleast a solution to the problem.

Who is Tom, do you have an email for me?

[DetroitBaseball]

Who is Tom, do you have an email for me?
Tom is an employee of Slysoft.

To e-mail him: http://forum.slysoft.com/sendmessage.php?do=mailmember&u=3

To personal message him through this forum: http://forum.slysoft.com/private.php?do=newpm&u=3

Just tell him your problem and if you want link him to this thread. Hmm, I just noticed his signature said that he doesn't respond to PM or e-mail requests. We just need to get his attention. Shame too, the PM feature is nice.

[rtyork]

Yesterday they worked -- today they tell me my trial period ends in 15 days. Had lost my key for AnyDVD so just purchased a new one last week. Have used CloneDVDMoble for quite a while. Let us know when this problem is repaired. This probably isn't the birthday present Giancarlo was hoping for.

[DetroitBaseball]

Yesterday they worked -- today they tell me my trial period ends in 15 days. Had lost my key for AnyDVD so just purchased a new one last week. Have used CloneDVDMoble for quite a while. Let us know when this problem is repaired. This probably isn't the birthday present Giancarlo was hoping for.
You didn't need to buy a new key just because you lost it. Try this.

https://secure.slysoft.com/lostkey.php

[rtyork]

Whether I needed to buy a new key or not wasn't my issue. THE KEYS DO NOT WORK!!! My point was simply to let people know that it is a new key. There has been some discussion as to when the keys were purchased, and how that may affect their working with Vista.

[DetroitBaseball]

Whether I needed to buy a new key or not wasn't my issue. THE KEYS DO NOT WORK!!!
I have no idea as to why, the support from Slysoft is nonexistent.

I would suggest backing up your key, uninstalling AnyDVD, reinstalling AnyDVD, and then trying the key.

[rtyork]

slySoft 1: My keys don't work with either CloneDVDMobile or AnyDVD. I'm using Vista Ultimate, 32 bit on a clean install.

[DetroitBaseball]

My AnyDVD and CloneDVD keys work just fine on Windows Vista Home Premium.

[South Park]

It looks like there are some serious issues with the Slysoft reg keys and Vista Ultimate.

I am happy with Vista, everything just works fine exept of the CloneDVD registration key :(

[goober22]

I installed both CloneDVD & AnyDVD yesterday on Vista Ultimate x86. They wanted a reboot but before I rebooted, I just doubleclicked both reg file and added them to the registry. UAC was active on Vista and it popped up that I needed to approve the task. I did and the keys registered correctly. I have rebooted many times by tonight and my registration is still holding.

The blanket statement, "It looks like there are some serious issues with the Slysoft reg keys and Vista Ultimate." is not correct. You may be having some problem for an unknown reason but I for one have had no problem getting them registered.

[TheShock]

Hi There!
I have the same problem twice... On WinXP 64 Bit and on Vista Ultimate 64 Bit.
On a 32 Bit Machine the works fine...
When comes the fix?

TheShock

[South Park]

The blanket statement, "It looks like there are some serious issues with the Slysoft reg keys and Vista Ultimate." is not correct. You may be having some problem for an unknown reason but I for one have had no problem getting them registered.

Then let me please know where the key is in your registry, either:

1: [HKEY_LOCAL_MACHINE\SOFTWARE\Elaborate Bytes\CloneDVD2\Key]

or

2: [HKEY_LOCAL_MACHINE\SOFTWARE\Elaborate Bytes\CloneDVD\Key]

after installing CloneDVD I got an entry like 1:, there is no 2: entry in the reg-file. After applying my key.CloneDVD I see a new entry exactly like 2: but CloneDVD doesn't recognize the key - so I thought copy the key to 1: where CloneDVD maybe is looking for. Unfortunately, if I do that, CloneDVD is telling me the registration is expired. After deleting the key in 1: I am back to my 21 days trial period http://smilie-land.de/t/a-d/boese/boese0014.gif

[rtyork]

You may not be having problems today, but you could tomorrow. My keys worked fine last week and over the weekend -- but they quit working yesterday. If you aren't having problems, that's great! Don't be a jerk to those of us that are. All of us have had these programs running under Windows XP. The only difference is that now we're running them under Vista. We shouldn't have to go into the registry, or stand on our heads. Slysoft last week said on their website that they had tested their programs. Have you noticed the website doesn't say that any longer? Certainly there's a problem. Hope the next update takes care of it.

[James]

Then let me please know where the key is in your registry, either:

1: [HKEY_LOCAL_MACHINE\SOFTWARE\Elaborate Bytes\CloneDVD2\Key]

or

2: [HKEY_LOCAL_MACHINE\SOFTWARE\Elaborate Bytes\CloneDVD\Key]

after installing CloneDVD I got an entry like 1:, there is no 2: entry in the reg-file. After applying my key.CloneDVD I see a new entry exactly like 2: but CloneDVD doesn't recognize the key - so I thought copy the key to 1: where CloneDVD maybe is looking for. Unfortunately, if I do that, CloneDVD is telling me the registration is expired. After deleting the key in 1: I am back to my 21 days trial period http://smilie-land.de/t/a-d/boese/boese0014.gif
I don't think this problem is related to Vista. It looks like your key was blacklisted. Please look here:
http://forum.slysoft.com/showpost.php?p=1180&postcount=2

[South Park]

Slysoft last week said on their website that they had tested their programs. Have you noticed the website doesn't say that any longer? Certainly there's a problem. Hope the next update takes care of it.

Yes, you're absolutely right. But I expect at least a answer from Slysoft support, more than "the key works" when it is not working with Vista. Something like, we are going to look into the problem and see what's going on with our keys and Vista.

I paid for this software and have never ever used their support exept of now.

I don't think this problem is related to Vista. It looks like your key was blacklisted. Please look here:
http://forum.slysoft.com/showpost.php?p=1180&postcount=2

No, that's not possible. I never shared or sold my key, I just sent the key to Slysoft support a couple of days ago and got the answer "the key works"

[pgrimes21]

I thought I had a problem with CloneDVD registration, but after applying the key again, I was able to run the program as normal.
For those who still have the key problem, has anyone tried changing the compatibility mode to XP SP2? I can't test that proposed solution, but I wonder if it would work.

[South Park]

For those who still have the key problem, has anyone tried changing the compatibility mode to XP SP2? I can't test that proposed solution, but I wonder if it would work.

Yes, I already tried that but it seems I am totally out of luck with my CloneDVD Key.

[rtyork]

I offer this only as my experience, certainly no cure. Various programs started acting up yesterday. Last night I removed the following offending programs: Corel Draw 11, Nero 6 (registered version), Microsoft Wireless Network hardware. Obviously I've reinstalled the network, but the others are being replaced as out-dated. I've downloaded Nero 7, ordered the latest version of Corel Draw, and decided on a new router. Anyway, my keys started working again without my doing anything with AnyDVD, CloneDVDMobile, or the registry. Each time I install a new program I will check to make sure my keys are working. All of us that were first to use Vista knew we stood a chance of problems. My machine is new, and I made sure everything was going to be okay with Vista when I made that purchase. Maybe I should have shown the same smarts when I started installing my software. I guess that's the price we pay for being FIRST. It'll all work itself out, and when we're finished we will be the envy of our friends. Good luck to all of us, and may these problems be a bad memory next week!

[PorkLip]

I think I have found a couple of things that might cause trouble when registering for example AnyDVD on Vista x64 (thats the 64 bit version of vista).

1. Make sure the file with your key doesn't have ".reg" as file extension! I think it should be named "key.AnyDVD" and nothing else.

2. Don't try to add the key into the registry by right clicking on it and choosing merge (only works if it is named *.reg). This will not work on Vista x64 since the registry key must be placed in the WoW (Window on Windows) part of the registry for AnyDVD to see it. Just merging it will place in it in the wrong place!

3. If you have renamed the key file to "key.AnyDVD" and installed AnyDVD I think you can double click on on the key file and let AnyDVD put the key in the right registry location. I am not 100% sure about this since I used the way described below to register my copy of AnyDVD.

4. Theres a utility that can help you register AnyDVD after you have installed AnyDVD that can be found by
a. Click on Start (the small round windows "bubble") in the lower left corner
b. Click on "All programs"
c. Click on "SlySoft"
d. Click on "AnyDVD"
e. Click on "Register AnyDVD"
A file requester will now appear that will let you navigate to and select your key file. Notice that it must have ".AnyDVD" as file extension for the file request to accept the file. So you must have renamed it as described above.

Notice that the (idiotic) default setting of hiding the file extension of files in windows might make it difficult to rename the key file but this can be fixed by
1. Open the directory where you have stored the key file
2. In the Tools menu there an option named "Folder options...", click on that
3. Click on the "View" tab
4. Uncheck "Hide extensions for known file types"
5. Click ok
You shall now see the extension of all the files in the folder and can rename your key file.

So after registering the key on Vista x64 the key shall now be located in
HKEY_LOCAL_MACHINE->SOFTWARE->Wow6432Node->SlySoft->AnyDVD->Key
As some of you might notice there's a new "entry" in the registry path named Wow6432Node and thats the WoW (Windows on Windows) part in the registry where I think 32 bit software registry entries are located.

Hope this might help some of you having trouble registering on Vista x64!
Please notice that Im not 100% sure that all of this is correct but since I have a registered AnyDVD running on my Vista x64 at least something must be right :)

/PorkLip

[DetroitBaseball]

I think I have found a couple of things that might cause trouble when registering for example AnyDVD on Vista x64 (thats the 64 bit version of vista).

1. Make sure the file with your key doesn't have ".reg" as file extension! I think it should be named "key.AnyDVD" and nothing else.

2. Don't try to add the key into the registry by right clicking on it and choosing merge (only works if it is named *.reg). This will not work on Vista x64 since the registry key must be placed in the WoW (Window on Windows) part of the registry for AnyDVD to see it. Just merging it will place in it in the wrong place!

3. If you have renamed the key file to "key.AnyDVD" and installed AnyDVD I think you can double click on on the key file and let AnyDVD put the key in the right registry location. I am not 100% sure about this since I used the way described below to register my copy of AnyDVD.

4. Theres a utility that can help you register AnyDVD after you have installed AnyDVD that can be found by
a. Click on Start (the small round windows "bubble") in the lower left corner
b. Click on "All programs"
c. Click on "SlySoft"
d. Click on "AnyDVD"
e. Click on "Register AnyDVD"
A file requester will now appear that will let you navigate to and select your key file. Notice that it must have ".AnyDVD" as file extension for the file request to accept the file. So you must have renamed it as described above.

Notice that the (idiotic) default setting of hiding the file extension of files in windows might make it difficult to rename the key file but this can be fixed by
1. Open the directory where you have stored the key file
2. In the Tools menu there an option named "Folder options...", click on that
3. Click on the "View" tab
4. Uncheck "Hide extensions for known file types"
5. Click ok
You shall now see the extension of all the files in the folder and can rename your key file.

So after registering the key on Vista x64 the key shall now be located in
HKEY_LOCAL_MACHINE
SOFTWARE
Wow6432Node
SlySoft
AnyDVD
Key
As some of you might notice there's a new "entry" in the registry path named Wow6432Node and thats the WoW (Windows on Windows) part in the registry where I think 32 bit software registry entries are located.

Hope this might help some of you having trouble registering on Vista x64!
please notice that Im not 100% sure that all of this is correct but since I have registered AnyDVD running on my Vista x64 at least something must be right :)

/PorkLip
Some people are having problems with keys on 32 bit Vista though.

[PorkLip]

I've seen that. Maybe they should at least try to rename the file "key.AnyDVD" and use the register tool and see if that helps.

As 've said before I'm running Vista x64 so I can't really help with the problems on the x86 version and I don't have a clue if there is changes in the x86 registry as well.

/PorkLip

[South Park]

I guess I tried everything now, it is a brandnew computer, clean 32bit Vista Ultimate installation, one of the first software I installed was AnyDVD and CloneDVD. AnyDVD Key is working just fine but CloneDVD is not.

[DetroitBaseball]

I guess I tried everything now, it is a brandnew computer, clean 32bit Vista Ultimate installation, one of the first software I installed was AnyDVD and CloneDVD. AnyDVD Key is working just fine but CloneDVD is not.
What has Slysoft said to you about the matter and/or your key?

[SlyFox 1]

I guess I tried everything now, it is a brandnew computer, clean 32bit Vista Ultimate installation, one of the first software I installed was AnyDVD and CloneDVD. AnyDVD Key is working just fine but CloneDVD is not.
Send a copy of your key file to support@slysoft.com and detail your problem, make sure to include the original e-mail address you used when you bought the program. It will be resolved.;)

[pgrimes21]

Yes, I already tried that but it seems I am totally out of luck with my CloneDVD Key.

Alright, let's assume that there is an intermittent problem with registration. We know it's intermittent upon users so there is two explanations, either (a) it's a software problem or (b) it's a hardware problem. We know that Vista registry virtualization has tried to separate the two (hardware and software) and should make it easier to figure which problem it is (and may have caused problems). To provide Slysoft with the most complete information, please list your hardware and any solutions you may have. Here is my example:

Status: Working
DVD drive: Pioneer DVR-108
Method: Installed Legacy Clonedvd then installed key. Rebooted. Installed Clonedvd update and received error about registration. Installed key and rebooted. Error fixed.

Please provide the methods of installation and hardware and whether the key worked or not so we can provide as much input to the Elaborate Bytes/Slysoft personell as possible.

[DeM074]

I have Vista Ultimate and I installed the following:

AnyDVD 6.1.1.4
CloneDVD 2.9.0.3
CloneCD 5.3.0.1

All working great with Vista Ultimate No Problems…………..

[South Park]

What has Slysoft said to you about the matter and/or your key?

Just an email a while ago saying "the key works" nothing more.

Send a copy of your key file to support@slysoft.com and detail your problem, make sure to include the original e-mail address you used when you bought the program. It will be resolved.;)

Ok, I just sent it out again.

btw, my DVD Drive is a Sony DRU-830A

[KoRn]

No probs on Vista Ultimate 32 bit version.

[DetroitBaseball]

Just an email a while ago saying "the key works" nothing more.



Ok, I just sent it out again.

btw, my DVD Drive is a Sony DRU-830A
In that case, you have a firmware upgrade available.

http://forum.rpc1.org/dl_firmware.php?download_id=2318

[South Park]

[QUOTE=DetroitBaseball;7866]In that case, you have a firmware upgrade available.

I already use Firmware SS23 for my drive. Thank you anyway.

[Mordorf]

The problem seems to be with Vista's User Access Control (UAC) facility. Turning this off seems to resolve the licensing problem. I've also tried leaving UAC activated and setting the executables to run as administrator but this doesn't totally work, you have to manually start the applications and then respond to the UAC prompt.
Hopefully Slysoft will resolve this issue soon so that we can keep UAC activated and hopefully (according to MS) have a more secure system.

[Mordorf]

I notified Slysoft by email of the UAC in Vista problem 10 days ago. I received a reply stating the information would be passed on to the developers. Historically Slysoft update there software frequently, does the lack of a fix this time around indicate that they are having major problems fixing this issue?

[BIFFMANONE]

Howdy, I Just Replaced My Pc With A Laptop, With Vista Home Premium. I Downloaded Anydvd, And Used My Key(that I Bought)
To Register It, However It Tells Me (" Registration Of C:\users\biffmanone\desktop\key.anydvd Ok! Please Restart Anydvd") But My Anydvd Still Is Expired!!! I See I'm Not The Only One With This Problem. Can Someone Please Help!!!:(

[bluesboy]

i have vista home premium,i had same problem with new desktop,try shutting off user account control,it worked for me,but when i started uac i got the order message on restart for anydvd,turned off uac again and then upgraded spysweeper,upon restart the uac alerted me STILL,which is good ,if i wanted to allow new spysweeper,so i'm not worried,hope this helps8)

[BIFFMANONE]

Thanks Blue, That Acutally Work You Must Turn Of The Uac Then Restart, Then Anydvd Will Reg, However If I Turn It Back On The Problem Comes Back, Thanks Again!!!

[mspaeth]

I can't seem to get AnyDVD to stay registered in Vista x32. It was working fine on version 6.1.23. After I upgraded and rebooted I started getting the message that the trial would expire in x days.

I have disabled UAC, Vista Firewall, Installed as Administrator (specifically), delayed starting Vista until the drives spun down, I have added the reg key manually to the registry and used the RegisterAnyDVD application, and every other recommendation that I could find in the forums. Nothing has worked.

Oddly enough, if I reinstall AnyDVD, the registration information comes up correctly until I reboot at which point it reverts back to registered to "nobody". Since I am on a laptop and reboot several times a day, reinstalling every time I want to use AnyDVD is really not a workable option.

Has ANYONE found a workable solution? I'm running out of options and patience.

Thanks,

Mark

[mspaeth]

I think I have a workaround that seems to work on my system.

I set AnyDVD to not autostart. When I need to run AnyDVD, I right click and choose "Run as Administrator" and it seems to work fine.

Thanks,

Mark

[sgangwisch]

I think I have a workaround that seems to work on my system.

I set AnyDVD to not autostart. When I need to run AnyDVD, I right click and choose "Run as Administrator" and it seems to work fine.

Thanks,

Mark

Brilliant that is a good work around for now. Thanks.

[mcannon-gso]

Brilliant that is a good work around for now. Thanks.

If you go into C:\Program Files\Slysoft\<Program> directory. You can right click the executable and set the Properties Compatability page to run as Administrator all the time.
This will reduce the need to right click and manually run as Administrator so you can use the AutoStart feature again..