Having problems, with software

[Gaylon]

I'm not sure if it's my Sly Fox Any Dvd, or not. My p.c. said, that Drive E was full, so may b that's it, but how do u empty it? Ohh by the way my problem is my dvd/cd drive will not open, play any disc, or cd's. I use sly fox, & Clone Dvd. I can put in a disc, & my fox will not even recognize it. It keeps saying, that drive E is empty. I'm gonna past what the log file said below. ANY HELP is appreciated. Thanks, Gaylon

0.00s: AnyDVD 6.7.9.0

0.61s: Drive: E:, disabled: 0, don't touch: 0, capture: 1
0.61s: unit ready failed, sense 2:4:0
0.62s: unit ready failed, sense 2:4:0
0.62s: medium state: 1

[mike20021969]

Judging by your previous posts, you never supply logfiles when asked.

Supply an AnyDVD logfile with a DVD in the drive. If that doesn't work, post an EMPTY_DRIVE logfile.

It will have a name similar to this: AnyDVD_6.7.9.13_Info_E_EMPTY_DRIVE.zip.

The logfile may indicate what the problem may be.

[Gaylon]

C:\Documents and Settings\Owner\My Documents\AnyDVD_logs\AnyDVD_6.7.9.0_Info_E_EMPTY_ DRIVE.zip

0.00s: AnyDVD 6.7.9.0

1.16s: Drive: E:, disabled: 0, don't touch: 0, capture: 1
1.17s: unit ready failed, sense 2:4:0
1.17s: unit ready failed, sense 2:4:0
1.17s: medium state: 1
I hope this helps out. I still haven't been able 2 figure out why my dvd/cd drive will not open a disc, doesn't even recognize it's in there. Please help. Thanks

[Adbear]

Giving us the location on your system for the logfile doesn't help, you have to attach the logfile to you post and upload it

[mike20021969]

When you click Post Reply, on the page it takes you to, scroll down a bit further to Additional Options section.
Then click the Manage Attachments button.
Browse to the .zip folder that was created.
Upload it.

[Gaylon]

here is the log file attachment

[Ch3vr0n]

If you're a registered customer, update to the latest beta and try again.

That being said, you've got problematic filters installed that may be interfering with AnyDVD

CDROM Class UpperFilters:
InCDPass (System32\DRIVERS\InCDPass.sys), Version: 4.3.12.0 (4.3.12.0)
Company: Nero AG
Product: InCD
Copyright: Copyright 1995-2005 Nero AG and its licensors. All Rights Reserved.
Description: Ahead RW Filter Driver
Trademarks: InCD is a trademark of Nero AG
FileVersion: 4, 3, 12, 0
ProductVersion: 4, 3, 12, 0

incdrm (system32\drivers\incdrm.sys), Version: 4.3.12.0 (4.3.12.0)
Company: Nero AG
Product: EasyWrite Reader
Copyright: Copyright 1995-2005 Nero AG and its licensors. All Rights Reserved.
Description: Ahead MRW Filter Driver
Trademarks: InCD is a trademark of Nero AG
FileVersion: 4, 3, 12, 0
ProductVersion: 4, 3, 12, 0

Download/install IMGburn, load the filter list and remove those entries

[mmdavis]

Originally Posted by Gaylon

here is the log file attachment

You need to remove your packet writing software. There is a list in the FAQ sticky.

CDROM Class UpperFilters:
InCDPass (System32\DRIVERS\InCDPass.sys), Version: 4.3.12.0 (4.3.12.0)
Company: Nero AG
Product: InCD
Copyright: Copyright 1995-2005 Nero AG and its licensors. All Rights Reserved.
Description: Ahead RW Filter Driver
Trademarks: InCD is a trademark of Nero AG
FileVersion: 4, 3, 12, 0
ProductVersion: 4, 3, 12, 0

incdrm (system32\drivers\incdrm.sys), Version: 4.3.12.0 (4.3.12.0)
Company: Nero AG
Product: EasyWrite Reader
Copyright: Copyright 1995-2005 Nero AG and its licensors. All Rights Reserved.
Description: Ahead MRW Filter Driver
Trademarks: InCD is a trademark of Nero AG
FileVersion: 4, 3, 12, 0
ProductVersion: 4, 3, 12, 0

To remove the filters (also from the FAQ sticky):

1. Create a backup of your registry: http://support.microsoft.com/kb/322756/?ln=en
2. Download imgburn. It's a free program: http://www.imgburn.com/index.php?act=download
(it's also an excellent program imo)
3. Go to Tools > Filter Driver Load Order. Select "name_of_filter". Click "Remove Selected Filter". Click "ok".
4. Reboot
Whatever program installed that filter may not work properly