three musketeers

[bcook1620]

I have been having a lot of problems backing up discs this year. tried 3 discs for The Three Muskateers. Shrink won't recognize any files so I try to rip it to the HD and I get errors after an hour. "IFO Properties 6" when it is repairing defective DVD structure. This has happened with many other titles too.
Attached Files AnyDVD_7.0.2.0_Info_F_THE_THREE_MUSKETEERS.zip

[Frank]

There was no attachment. Please try that again.

[bcook1620]

also cars 2 file, same problem

[Frank]

Left click the AnyDVD tray icon at the lower right of your screen.
Open the "Video DVD" list by clicking the + symbol
Open "settings"
Open the "AI Scanner" menu at the lower right of that screen
Set "always enabled"
OK

Now insert this disc and try it. Perhaps the "rip video..." on the right mouse click on the tray icon is best at this point.

If it still fails you likely have a playable but not copyable DVD.

Regardless, click "default" to restore AnyDVD to normal operation.

I can't help on any log for the old version you submitted.
Also, please renew your AnyDVD license.
Technically, support is only for valid and current licenses.

[bcook1620]

I beleive I bought a lifetime membership. I will check my e-mail.

[Frank]

Originally Posted by bcook1620

I beleive I bought a lifetime membership. I will check my e-mail.

You renewed to lifetime but need to register with the right key.
Please check all your email folders now, including inbox and spam or junk folder for e-mail from

<orders@slysoft.com>.

To activate your renewed license, please locate and open the license email:
- *Save* the attached license key file from the license email I just sent you to your Desktop and then follow the remaining instructions:
With the key on the desktop:
right click AnyDVD tray icon and "exit" anydvd.

click start
all programs
slysoft
anydvd
register anydvd
click on the Desktop icon
click on the key file for AnyDVD
click "Open"
This should give you the OK! message. Then reboot.

[bcook1620]

fixed registration.

same problem with dvd, like i said I have tried 3 different DVD's with the same result. others have figured it out.