Can't get anydvd back after system restore

[steve1942]

Was forced to do complete system restore. Anydvd didn't work afterward so downloaded 6.1.6.7. It downloaded as a 21 day trial. I have my original order and serial numbers (I take it the serial number is the license key). Wrote Anydvd staff asking how I can open up a screen to type in license number, get my decrypter back, and dump the trial version. They gave me a trouble number but have not since responded. Has anyone else had this problem? Is there a fix I can make without waiting for the support staff?

[Charlie]

Copy the reg key onto the desktop and double click on that and you will need to restart anydvd for it to take effect.

[steve1942]

Originally Posted by Charlie

Copy the reg key onto the desktop and double click on that and you will need to restart anydvd for it to take effect.

I must be stupid. How do I copy Reg key to desktop? How do I restart Anydvd. In programs, I have 2 copys of the Sly Fox. One copy is the trial version, the other is the original downloaded version I had before restore. I can copy the original Fox to the desktop, but can't figure how to open it and can't figure how to type a license number on desktop (or even copy one there.

[oldjoe]

Your key is a file that looks like this: Double clik it and you are registered.

[mike20021969]

Originally Posted by steve1942

so downloaded 6.1.6.7.

this version of anydvd is,unfortunately,flawed.
a fix is promised soon.
as for saving the key to the desktop (assuming you have saved the original e-mail):
in outlook express open the e-mail and right click on the attatchment and save it to a location you can remember (ie desktop,my documents etc...).
if you use an online e-mail service such as hotmail you should be able to download the attatchment to your pc...again to a location of your choice.
locate and then double-click the saved key to install it and you will (or should be) prompted to restart your pc.anydvd will start automatically (unless you have disabled this option).

[MyKroFt]

Suggestion to developers -

Allow a customer to enter their registered email and license # (ex - dont have actually key.anydvd file anymore) and have the website generate one to download.

OR

Allow the user to register by entering the information directly into the program....

[Charlie]

Originally Posted by MyKroFt

Suggestion to developers -

Allow a customer to enter their registered email and license # (ex - dont have actually key.anydvd file anymore) and have the website generate one to download.

OR

Allow the user to register by entering the information directly into the program....

Most likely will never happen to be honest.

[steve1942]

Thanks for the responses. I have it fixed. My method, removed anydvd (add/remove programs), found left over folder in programs, deleted everything but the license info which I copied to desktop. Downloaded set- up and then opened key. Opened Anydvd, it showed me registered. Rebooted, still registered. I will agree Slysoft doesn't make it easy and is yet to respond to requests for help. But, it works, it's a great program, and I sent them email to cancel trouble ticket.

[Coaster]

@ MyKroFt,

There is absolutely nothing wrong, difficult, unique, or unusual in the manner in which SlySoft uses to Register their Software Programs. There are numerous other Software Programs that use exactly the same “Registration Key” file procedure to Register their Software Programs.

Regards,
Coaster

[steve1942]

Originally Posted by Coaster

@ MyKroFt,

There is absolutely nothing wrong, difficult, unique, or unusual in the manner in which SlySoft uses to Register their Software Programs. There are numerous other Software Programs that use exactly the same “Registration Key” file procedure to Register their Software Programs.

Regards,
Coaster

Right, except for circumstances such as mine. I have 1Click software which created no difficulty after a system restore. Using a key process to register product is great. However, once you lose Anydvd because of a restore, there are no clear directions as to re-establishing your licensed copy. A new download comes as a trial with no access to tell Slysoft a key already exists. It would be so nice if Slysoft would download, with the trial, a communication link for those of us trying to re-establish a legitimate key. An email to them asking for directions went unanswered for 2 days (after the original automated response. They depend on the FAQ and Forum to provide the tech support. That's fine but the directions aren't perfect. A simple download with the trial would have saved me 2-3 hours. When restoring everything from scratch, that's alot of time. I do think this is the best decrypter though, so fought my way throug it instead of downlading a freebee that works with 1Click. 1Click also has a license key. Their's worked fine.