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  #1  
Old 1st March 2012, 06:14
myhomestudio myhomestudio is offline
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Default Why can we not use Paypal ?

I do not give my debit card details to anyone, I have been using Paypal for almost 7 years and they have served me well, so why is Paypal not on the payments options list with Slysoft ?

I only got to use the AnyDVD product for 3 days, because when I first installed it I got a Warning from AVG that it was a Virus so I quickly deleted it, and only four days ago I re-installed it, but was Alerted that I had only got 3 days left of my 21 days ...

I would like to purchase AnyDVD but if I can't make the payment with Paypal I will have to look towards purchasing another product.
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  #2  
Old 1st March 2012, 07:38
Adbear Adbear is offline
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Default

Blame paypal, from what I've read they are the ones who won't let Slysoft use it

Quote:
Originally Posted by Frank
As for PayPal, I have indeed asked customers who complained about not having access to that on our site to query PayPal directly and ask them why certain "similar" products can be so purchased. I recall when PP dropped their services they went back in time and (without notice) and charged-back licenses.

Bottom line is we don't like it either, we're sorry for the frustration and inconvenience this has caused and we do do care about our customers.

Last edited by Adbear; 1st March 2012 at 07:43.
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  #3  
Old 1st March 2012, 07:47
Frank Frank is offline
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Posts: 3,937
Default Give us a little credit

Quote:
Originally Posted by myhomestudio View Post
I do not give my debit card details to anyone, I have been using Paypal for almost 7 years and they have served me well, so why is Paypal not on the payments options list with Slysoft ?
Sorry for the inconvenience with PayPal not working. This was not of our doing.
Please give us a little credit for being in this business not just since yesterday.
If we could add master card, paypal, Diners, Amex, Discover, etc. to the possibilities we would have done it long ago.

No merchant in their right mind willingly limits avenues of purchase.

... which is exactly what I told you about an hour ago in your support ticket.

Try this: http://forum.slysoft.com/showthread.php?t=45647 like many others in your country have done.

This is also a possibility: https://www.3v.ie/about-3V-vouchers.html
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  #4  
Old 1st March 2012, 10:31
Recycle Recycle is offline
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Default

Quote:
Originally Posted by Adbear View Post
Blame paypal, from what I've read they are the ones who won't let Slysoft use it
Probably steams from Wikileaks and the US so called UN-patriotic act.....
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  #5  
Old 1st March 2012, 11:34
Frank Frank is offline
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Join Date: May 2007
Posts: 3,937
Talking It's also a matter of circumstances

Without going into a lot of details, the options that a prospective purchaser will see on the purchase page will depend on the IP address and other factors outside the envelope of our influence. Some may see avenues of purchase others won't. We're doing our best behind the curtain to make purchasing easier, trust me.
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PMs will only be answered if really private.

Thanks!

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  #6  
Old 1st March 2012, 15:19
FurryGuy FurryGuy is offline
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Frank, would flying down to Slysoft HQ with gobs of cash in hand also work?

All joking aside, taking or rejecting PayPal as a payment option is not something Slysoft has any control over.
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