SamuriHL's Bad Disc Guide

[SamuriHL]

Ok, I'm getting sick of posting this. Webbie, make this sticky please.

If you get a disc that you can't rip and suspect it's an AnyDVD problem, follow my advice.

Tools needed: ImgBurn
Virtual Clonedrive is optional for this guide

1. Disable AnyDVD
2. Load ImgBurn and select Read Mode (Don't use imgburn version 2.4.0.0)
3. Create ISO image on the hard drive

- If the ISO image creation was successful, enable AnyDVD and mount the image with Virtual Clonedrive. Try to play it.
- If the ISO image creation was UNsuccessful, you have either a bad disc or a bad drive.

It's also possible to have conflicts with other software.
If you want people to check, post the Anydvd zip log file to the forums:

a) Ensure Anydvd is running.
b) Put the problematic original disc in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


If, for some reason, you can't create a .zip log file, then
i) Download imgburn. It's a free program: click http://www.imgburn.com/index.php?act=download
(it's also an excellent program imo)
ii) Go to Tools > Filter Driver Load Order. Click "Clipboard". Then paste the information you pasted into your clipboard into your next post (ctrl-v).

In any case, the problem is not with AnyDVD, and you need to further troubleshoot your machine.