Can't backup August Rush

[moneyfirst]

This is my first time posting and i'm not sure how to post, so if this shows up as a reply to something already posted I apologize. I can't backup the March 11th released movie August Rush. I'm running anydvd 6.3.1.7 and clonedvd2 2.9.1.5. The movie is actually 1:54 but shows up in clonedvd as 1:09. It scans and converts the original dvd in less than 30 seconds but dosen't write anything. Help!!!! Thanks.

[zebadee]

Hi
Welcome onboard
You'll note I have moved your post.
You need to give us more info, like the AnyDVD log.

[DrinkLyeAndDie]

Are you sure you are ripping the disc with CloneDVD and you aren't referring to AnyDVD scanning the disc? It's just not possible for CloneDVD to rip a movie that quickly.

Please do the following to post some log files that will help others try to assist you:

a) Ensure Anydvd is running.
b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at

[Fred0149]

I was able to backup this movie with anydvd 6315, and clone dvd 2915,without any problems.

[moneyfirst]

Several days ago I posted that I was having a problem backing up the movie August Rush. I've since installed 6.4.0.0 and everything works as it should. Thanks to everyone that responded for their support.