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  #1  
Old 20th March 2008, 20:21
darita darita is offline
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Default AnyDVD Says "No Drive Connected"?
Everytime I install a new version of AnyDVD on my Vista laptop, my DVD drive is disconnected from the system and I get a warning from AnyDVD saying "No DVD drive is detected". I then have to call for tech help from Dell and reconnect the DVD drive. Anyone know what's going on and how I can fix it?
Thanks in advance for the help.
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  #2  
Old 20th March 2008, 20:24
Webslinger Webslinger is offline
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Did you reboot when installing?

click http://forum.slysoft.com/showthread.php?t=1559 and follow the steps (note that step 4 requires that you post information)
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  #3  
Old 20th March 2008, 21:26
darita darita is offline
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Yes, I did reboot. In fact, I unistalled AnyDVD, rebooted, installed, then rebooted again. No dice.
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Old 20th March 2008, 21:50
Webslinger Webslinger is offline
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Quote:
Originally Posted by darita View Post
Yes, I did reboot. In fact, I unistalled AnyDVD, rebooted, installed, then rebooted again. No dice.
Again, click the link and follow the steps. You do need to provide the information I requested. Also try 6.4.0.1 beta: click http://forum.slysoft.com/showpost.ph...97&postcount=1
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

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  #5  
Old 21st March 2008, 09:12
darita darita is offline
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Just tried 6.4.0.1. and rebooted. No change. Still "No DVD Drive Detected". Has anyone else experienced this problem with Vista?
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  #6  
Old 21st March 2008, 09:49
skypx skypx is offline
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Quote:
Originally Posted by darita View Post
Just tried 6.4.0.1. and rebooted. No change. Still "No DVD Drive Detected". Has anyone else experienced this problem with Vista?
Yes, using Vista 64. To fix the problem I had to close AnyDVD and re-open it.
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Old 21st March 2008, 10:01
Charlie Charlie is offline
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Must be one of those PC setups that got hit? I didn't have this happen on mine? A reboot fixes the issue 99% of the time.
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Old 21st March 2008, 11:57
Webslinger Webslinger is offline
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Quote:
Originally Posted by darita View Post
Just tried 6.4.0.1. and rebooted. No change. Still "No DVD Drive Detected". Has anyone else experienced this problem with Vista?
You still haven't provided the information I requested.
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

Please read the SlySoft Forum Etiquette before posting.
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  #9  
Old 22nd March 2008, 10:43
darita darita is offline
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Webslinger,
Sorry. I didn't realize what you were asking for. I'm sorry for my lack of computer knowledge, but I can't see where to click to download the program. Thanks for your patience.
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Old 22nd March 2008, 10:58
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zebadee zebadee is offline
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Hi
Welcome onboard darita.
Try this
http://www.bustrace.com/downloads/devfilter.exe
It does the same thing.
Info on the program
http://www.bustrace.com/products/devfilter.htm
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