Wooo, Creative pisses off end-users again . . .

[Webslinger]

http://forums.creative.com/creativel...cending&page=1


All I need is popcorn and a comfy sofa.

[DrinkLyeAndDie]

112 pages (1,120 posts) and growing like a wildfire.

What an absolute PR blunder. Creative would have been better off not having Moderator post the words of Phil O'Shaughnessy, VP of Corporate Communications, in the open forums and done it this through more private channels. Oh, they'd still have taken a lot of heat over everything but this is definitely a, "What were you thinking?!?" moment. They should just hire Daniel_K.

[Webslinger]

Originally Posted by DrinkLyeAndDie

112 pages (1,120 posts) and growing like a wildfire.

What an absolute PR blunder. Creative would have been better off not having Moderator post the words of Phil O'Shaughnessy, VP of Corporate Communications, in the open forums and done it this through more private channels. Oh, they'd still have taken a lot of heat over everything but this is definitely a, "What were you thinking?!?" moment. They should just hire Daniel_K.

In some cases, I think Creative purposely crippled drivers in order to force customers to buy new soundcards. If that's true, I don't see how hiring Daniel K. is going to resolve crippled drivers for end-users.

But yeah, posting that out in the open was pretty stupid (but better, I think for end-users).

[Webslinger]

Originally Posted by Webslinger

In some cases, I think Creative purposely crippled drivers in order to force customers to buy new soundcards.

It should be noted that Creative isn't the first company to do something like that (not uncommon actually).

[DrinkLyeAndDie]

Originally Posted by Webslinger

In some cases, I think Creative purposely crippled drivers in order to force customers to buy new soundcards.

This isn't unheard of and it's very angering to see done but it does happen, of course.

Originally Posted by Webslinger

If that's true, I don't see how hiring Daniel K. is going to resolve crippled drivers for end-users.

It isn't that he can fix their product where they cannot. It's about the public perception. By hiring him they could effectively shut him up and pay him off and get him working on something else. He's obviously very good at what he does. They could have hired him all through private channels and then he would say he could no longer release drivers since he works for Creative. Problem solved before this entire firestorm began.

Originally Posted by Webslinger

But yeah, posting that out in the open was pretty stupid (but better, I think for end-users).

It's good for the end-users because we get to see just how stupid Creative is and what's going on is more transparent without us hearing of a supposed private communication. No matter how you slice it they made a PR blunder, though.

Originally Posted by Webslinger

It should be noted that Creative isn't the first company to do something like that (not uncommon actually).

Of course not. "It's all about the Benjamins".

[oldjoe]

Originally Posted by Webslinger

It should be noted that Creative isn't the first company to do something like that (not uncommon actually).

Hardly the first...........I would venture to say it is more common than not.

[Wildrat]

Creative has been bad for a few years, these people should do what I did a couple of years ago, Stop Buying Creative Products, that will get more attention than moaning and groaning about it on that forum.
Creative seemed more upset about the donation request than they did the fellas work. I think if he had not asked for donations he would have been left alone.

[ConradWS]

Originally Posted by Wildrat

Creative has been bad for a few years, these people should do what I did a couple of years ago, Stop Buying Creative Products, that will get more attention than moaning and groaning about it on that forum.....(snip)...

Same here. No more creative. I won't buy a card that is a rebagde or uses a creative chip either. Off hand Auzentech is one to steer clear of for using a creative labs chip.

Later, Conrad

[DrinkLyeAndDie]

Originally Posted by ConradWS

Same here. No more creative. I won't buy a card that is a rebagde or uses a creative chip either. Off hand Auzentech is one to steer clear of for using a creative labs chip.

Later, Conrad

True but they give you a better card with full functionality from the get-go w/o making you purchase the secondary Alchemy pack for Vista like Creative does.

I've always loved the sound from Creative cards but hated their drivers. My next card may be a C-Media, HT Omega (C-Media processor), or Auzentech.

I'm still interested to see what new advancements the Creative X-Fi 2 will have, though.

[Jason-Alaska]

If Creative was the only choice in the market... That's just savvy business. But when users have choices Creative is forcing users over to their competition. That's just nuts. What a can of worms that is going to be.