won't recognize dvd's

[papaskynski]

I have a problem that maybe someone could help me with. Since downloading the most recent version of anydvd hd (6.4.2.0) anydvd will no longer recognize any of my previous copies of my personal dvd library. It works fine with original dvd's but not copies in my library. Any help would be greatly appreciated. I just get a message that there is no disc present in my dvd drive...........Thanks, papaskynski

[Webslinger]

The Anydvd HD forum is for HD-DVDs and Blu-rays only.

from Frequently Asked Questions (READ BEFORE YOU POST)


5. Anydvd can't see or detect my original dvd-video movie disc (or my drives can read cds and not dvds or vice versa). What should I do?

a) Keep your license key file backed up safely
b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
c) Reboot
d) Check to see if your system ("my computer") now reports a disc in drive. Do you see a video_ts folder (if you're using a dvd)? Do you see folders or files?

If the answer is "no" to "d)", then Anydvd isn't your problem. As Anydvd is not on your system, Anydvd can't interfere or block the reading process. Possibly your reader or burner is slowing dying, the original disc is bad, or a number of other possibilities exist as well (including messed up ide/sata busdrivers, bad cable on the back of the drive, etc.)

If the answer is "yes", click http://forum.slysoft.com/showthread.php?t=1559 and follow the steps (note that step 4 requires you to post information)