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  #1  
Old 22nd October 2008, 12:35
Jimboingr Jimboingr is offline
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Default computer locks up

I tried to back up two separate DVDs today and got the same result. It goes through the reading part just fine but when it starts to write it locks my whole computer up and I have to do a hard restart. Anyone have any thoughts? I thought it might just be the DVD but I tried another and got the same thing.

JC
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  #2  
Old 22nd October 2008, 14:16
Webslinger Webslinger is offline
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Quote:
Originally Posted by Jimboingr View Post
I tried to back up two separate DVDs today and got the same result. It goes through the reading part just fine but when it starts to write it locks my whole computer up and I have to do a hard restart. Anyone have any thoughts? I thought it might just be the DVD but I tried another and got the same thing.

JC
click http://forum.slysoft.com/showthread.php?t=9914, and answer do #2, #6, #9, and #10
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

Please read the SlySoft Forum Etiquette before posting.

Last edited by Webslinger; 22nd October 2008 at 18:02.
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  #3  
Old 22nd October 2008, 23:27
Jimboingr Jimboingr is offline
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the movie is DOA dead or alive, I backed up other movies just a couple days ago. I have re installed all the software from slysoft and my burner and updated all drivers and firmware. Like I said before, it reads the disk fine then locks up when trying to write the movie.

JC
Attached Files
File Type: zip AnyDVD_Info_E_DOA_DEAD_OR_ALIVE.zip (73.7 KB, 3 views)
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  #4  
Old 22nd October 2008, 23:50
Webslinger Webslinger is offline
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Quote:
HP DVD WRITER 300C EK24
Okay, this drive is ancient. It's a 4x dvd+r burner. It's some sort of rebadged NEC drive. HP basically just stuck their label on it.
The firmware hasn't been updated since 2004 (and that does represent a problem insofar as your drive's firmware won't support newer blank media codes). Here are your drive specs: http://h10025.www1.hp.com/ewfrf/wc/d...c00001838#N805

1) What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.) c)media code, and e)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).

If you don't know how to obtain media codes, you may find the following programs useful:

http://dvd.identifier.cdfreaks.com and http://www.dvdinfopro.com/




Quote:
drvmcdb (system32\DRIVERS\drvmcdb.sys), Version: 3.21.48.0 (1.0.0.1)
Company: VERITAS Software, Inc.
Copyright: Copyright © VERITAS Software, Inc.
Description: Device Driver
FileVersion: 3.21.48a

CDR4_2K (system32\drivers\CDR4_2K.sys), Version: 2.5.0.94 (2.5.0.94)
Company: Adaptec
Product: Adaptec's CD-R Helper Drivers
Copyright: Copyright © 1989-2000 Adaptec, Inc.
Description: CDR4_2k CDR Helper
FileVersion: 2.5 (094)
ProductVersion: 2.5 (094)

sscdbhk5 (system32\drivers\sscdbhk5.sys), Version: 1.10.87.0 (1.0.0.1)
Company: Sonic Solutions
Copyright: Copyright © 2004 Sonic Solutions
Description: Shared Driver Component
FileVersion: 1.10.87a
You've got packet writing junk on your system. Adaptec/Sonic/Veritas directcd/dragtodisc packet writing software is known to cause conflicts with other programs, including Slysoft software.

2.
i) Create a backup of your registry
ii) Download imgburn. It's a free program: http://www.imgburn.com/index.php?act=download
(it's also an excellent program imo)
iii) Go to Tools > Filter Driver Load Order. Select "drvmcdb". Click "Remove Selected Filter". Select "CDR4_2K". select "sscdbhk5". Click "Remove Selected Filter". Click "ok".
iv) Reboot

Keep in mind the programs that installed those filters will no longer work properly.


3. Click the red fox icon on your toolbar. Click "default". Click "ok".

4. After removing the filters, I listed reupload the .zip please
__________________
My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

Please read the SlySoft Forum Etiquette before posting.

Last edited by Webslinger; 23rd October 2008 at 00:31.
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