Help please

[Artanbbal]

I just got this product and I think I have a basic problem, when hitting " copy dvd" I get tne message "There is not enough space available to store the files where directory C/..../ is located. I know I do have enough memeory in my computer, what am I doing wrong???

[damnskippy]

You did not include any of the needed info that is requested in the sticky post at the top of the forum but I will take a stab at a couple things.

Hitting what copy dvd button? AnyDVD does not have a button labeled as such as far as I know or can see.

When you say memory are you talking RAM or hard drive space? The error is referring to hard drive space. How do you know you have enough, how much do you have?

We really need more information to help. See the stickies at the top of the forum.

[Webslinger]

Originally Posted by Artanbbal

I just got this product and I think I have a basic problem, when hitting " copy dvd" I get tne message "There is not enough space available to store the files where directory C/..../ is located. I know I do have enough memeory in my computer, what am I doing wrong???

How much free space is on your hard drive? If your hard drive "c:"? If it is, it seems you don't have enough free space left. Erase temp files and unnecessary files. You may need 8 gigs of free space (or so).

1. Use Anydvd 6.4.9.2: click http://static.slysoft.com/SetupAnyDVD6492.exe


You may need to reboot after installing if prompted to do so.

2. Click the red fox icon on your toolbar. Click "default". Click "ok".

3. If you use DVDShrink, Nero Recode, or programs that generally can't handle structural protections, right-click on the fox icon on your toolbar, and select "Rip video-dvd to Hard Disk". Choose your source and destination paths. Click "Copy", and wait for Anydvd ripper to finish. You can then import that rip into whatever program you want. This is an important step if the original disc contains structural protection.

click http://forum.slysoft.com/showthread.php?t=3992 and read fully

You don't need to do this if you own Clonedvd or are planning to make a backup with Clonecd.


4. Use Clonedvd 2.9.2.0: click http://static.slysoft.com/SetupCloneDVD2920.exe

5. Follow the steps from this link in order: click http://forum.slysoft.com/showthread.php?t=476 (follow them step by step)

If you're using +R DL blank discs, I recommend using Clonecd: click http://forum.slysoft.com/showthread.php?t=327


6. If you still have problems, then . . .

A)
a) Ensure Anydvd is running.
b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Windows Explorer will open, and you will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
h) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
i) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
j) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
k) Click the "Browse" button, and locate and select the .zip file you created.
l) click "upload"
m) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?


C) Click http://forum.slysoft.com/showthread.php?t=5091 to see if your question has already been answered

D) Provide the Clonedvd log file after Clonedvd has finished--or after you receive an error message.




i)In the white area under the tab labelled "Log", right click and select "save as".
ii)Select where you want to save the log, and then save it.
iii) The log will be a .txt file. Zip it up using Winzip or another program. If the text file is small enough, you should be able to upload it anyway. Otherwise, use Winzip.
iv) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
v) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
vi) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
vii) Click the "Browse" button, and locate and select the .zip file (or .txt file) that you created.
viii) click "upload"
ix) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at

[Webslinger]

Originally Posted by damnskippy

Hitting what copy dvd button? AnyDVD does not have a button labeled as such as far as I know or can see.

Right click the red fox icon on your toolbar. Select "rip video dvd to hard disk". Do you see a "copy dvd" button now?