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  #1  
Old 3rd March 2009, 09:59
Mike S. Mike S. is offline
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Lightbulb Movie Problem

I have 2 movies, one which anydvd recognized with no problem, however the second movie, when inserted anydvd tells me that anydvd is disabled on drive , never happened before, but if i insert any other movie....no problem...any ideas guys ???? the movie that I am having trouble with is. "Beverly Hills Chihuahua" .
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  #2  
Old 3rd March 2009, 14:57
damnskippy damnskippy is offline
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We need more info, post an anyDVD log file (right click the fox icon in your task bar).
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  #3  
Old 3rd March 2009, 14:59
Webslinger Webslinger is offline
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Quote:
Originally Posted by Mike S. View Post
I have 2 movies, one which anydvd recognized with no problem, however the second movie, when inserted anydvd tells me that anydvd is disabled on drive , never happened before, but if i insert any other movie....no problem...any ideas guys ???? the movie that I am having trouble with is. "Beverly Hills Chihuahua" .
Allow Anydvd up to 10 minutes to scan the disc before opening any other program that may access the drive.

1. Use Anydvd 6.5.2.5: click http://sandbox.slysoft.com/beta/SetupAnyDVD6525.exe


You may need to reboot after installing if prompted to do so.

2. Click the red fox icon on your toolbar. Click "default". Click "ok".

3. If you use DVDShrink, Nero Recode, or programs that generally can't handle structural protections, right-click on the fox icon on your toolbar, and select "Rip video-dvd to Hard Disk". Choose your source and destination paths. Click "Copy", and wait for Anydvd ripper to finish. You can then import that rip into whatever program you want. This is an important step if the original disc contains structural protection.

click http://forum.slysoft.com/showthread.php?t=3992 and read fully

You don't need to do this if you own Clonedvd or are planning to make a backup with Clonecd.


4. Use Clonedvd 2.9.2.0: click http://static.slysoft.com/SetupCloneDVD2920.exe

5. Follow the steps from this link in order: click http://forum.slysoft.com/showthread.php?t=476 (follow them step by step)

If you're using +R DL blank discs, I recommend using Clonecd: click http://forum.slysoft.com/showthread.php?t=327


6. If you still have problems, then . . .

A)
a) Ensure Anydvd is running.
b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Windows Explorer will open, and you will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
h) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
i) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
j) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
k) Click the "Browse" button, and locate and select the .zip file you created.
l) click "upload"
m) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?


C) Click http://forum.slysoft.com/showthread.php?t=5091 to see if your question has already been answered

D) Provide the Clonedvd log file after Clonedvd has finished--or after you receive an error message.




i)In the white area under the tab labelled "Log", right click and select "save as".
ii)Select where you want to save the log, and then save it.
iii) The log will be a .txt file. Zip it up using Winzip or another program. If the text file is small enough, you should be able to upload it anyway. Otherwise, use Winzip.
iv) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
v) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
vi) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
vii) Click the "Browse" button, and locate and select the .zip file (or .txt file) that you created.
viii) click "upload"
ix) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

Please read the SlySoft Forum Etiquette before posting.
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  #4  
Old 3rd March 2009, 15:41
lug_nutt lug_nutt is offline
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Join Date: Jan 2009
Location: Angola In.
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Quote:
Originally Posted by Mike S. View Post
I have 2 movies, one which anydvd recognized with no problem, however the second movie, when inserted anydvd tells me that anydvd is disabled on drive , never happened before, but if i insert any other movie....no problem...any ideas guys ???? the movie that I am having trouble with is. "Beverly Hills Chihuahua" .
I had same problem with ths movie, I was able to shut down AnyDVD and let the movie load to drive. Then I started AnyDVD and it scaned the disc. This time it scaned. Dont know why but it worked for me. Good luck
Attached Files
File Type: zip AnyDVD_Info_E_SBO0NNW1.zip (142.9 KB, 3 views)
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  #5  
Old 3rd March 2009, 15:50
lug_nutt lug_nutt is offline
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Join Date: Jan 2009
Location: Angola In.
Posts: 18
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Quote:
Originally Posted by lug_nutt View Post
I had same problem with ths movie, I was able to shut down AnyDVD and let the movie load to drive. Then I started AnyDVD and it scaned the disc. This time it scaned. Dont know why but it worked for me. Good luck
Finished up with Clone DVD no Issues, Hope this helps
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