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  #1  
Old 16th May 2009, 13:29
thecrow250 thecrow250 is offline
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Default Can't rip He's just not that into you
Good Morning I can't rip "He's just not that into you" I am using the latest version of anydvd 6.5.5.0 I keep getting a error message that the dvd is dirty which it isn't or that it's locked after a while it does read successfully & then I got a message to e-mail the below attachment any help?
Attached Files
File Type: zip AnyDVD_dump.zip (675.7 KB, 4 views)
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  #2  
Old 16th May 2009, 13:31
Webslinger Webslinger is offline
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Go through step 6: click http://forum.slysoft.com/showthread.php?t=14199 (post an Anydvd .zip logfile)
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

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  #3  
Old 16th May 2009, 14:55
thecrow250 thecrow250 is offline
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Am sorry am not sure if am doing this right this is my first problem I have ever had & first time asking I hope this is the right way to reply:

Summary for drive D: (AnyDVD 6.5.5.0)
SONY DVD RW DRU-V200A 1.60 APR22,2008
Drive (Hardware) Region: 1

Media is a DVD.
Booktype: dvd-rom (version 1), Layers: 2 (opposite)
Size of first Layer: 1287760 sectors (2515 MBytes)
Total size: 2449830 sectors (4784 MBytes)

Video DVD (or CD) label: HES_JUST_NOT_THAT_INTO_YOU
Media is CSS protected!
Video Standard: NTSC
Media is locked to region(s): 1!

RCE protection not found.
Found & removed structural copy protection!
Found & removed invalid cell pieces!
Found & removed bogus title set(s)!
Found & removed invalid VOBUs!
UDF filesystem patched!
Autorun not found on Video DVD.
Found & removed 3 potential bad sector protections!
Emulating RPC-2 drive with region 1!

Attached is the logfile
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File Type: zip AnyDVD_6.5.5.0_Info_D_HES_JUST_NOT_THAT_INTO_YOU.zip (78.8 KB, 6 views)
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  #4  
Old 16th May 2009, 14:59
Webslinger Webslinger is offline
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Quote:
Originally Posted by thecrow250 View Post
Windows XP (32-bit) Service Pack 2
Update to SP3

Quote:
32.66s: read sectors failed, sense 3:11:0
32.66s: tries 9 retry 2332479 to 2332480
34.75s: read sectors failed, sense 3:11:0
34.75s: tries 8 retry 2332479 to 2332480
36.84s: read sectors failed, sense 3:11:0
36.84s: tries 7 retry 2332479 to 2332480
38.91s: read sectors failed, sense 3:11:0
38.91s: tries 6 retry 2332479 to 2332480
41.00s: read sectors failed, sense 3:11:0
41.00s: tries 5 retry 2332479 to 2332480
43.05s: read sectors failed, sense 3:11:0
43.05s: tries 4 retry 2332479 to 2332480
45.23s: read sectors failed, sense 3:11:0
45.23s: tries 3 retry 2332479 to 2332480
47.28s: read sectors failed, sense 3:11:0
47.28s: tries 2 retry 2332479 to 2332480
49.33s: read sectors failed, sense 3:11:0
49.33s: tries 1 retry 2332479 to 2332480
51.42s: read sectors failed, sense 3:11:0
51.42s: tries 0 retry 2332479 to 2332480

That typically indicates a bad original disc (or slowly dying drive). However, it appears this disc contains structural protection.

I'm going to send a private message to James.

This disc doesn't appear to be officially released until June 2nd.
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

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Last edited by Webslinger; 16th May 2009 at 15:04.
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  #5  
Old 16th May 2009, 15:46
Webslinger Webslinger is offline
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Quote:
Originally Posted by Webslinger View Post

I'm going to send a private message to James.
James feels you have a bad original disc.

Here are your options in order of the likelihood:

A. The original disc is bad even if it plays fine. Exchange it.

B. The disc is dirty. Clean it.

C. Your drive is slowly dying. Try a different drive.

D. The cable on the back of your drive is bad. Exchange it.
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

Please read the SlySoft Forum Etiquette before posting.
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  #6  
Old 16th May 2009, 16:20
thecrow250 thecrow250 is offline
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This is the second disk I have tried w/same results.Any other dvd I put it rips just fine. I have already cleaned the dvd. Service pack 3 how do I do that?
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  #7  
Old 16th May 2009, 16:22
Webslinger Webslinger is offline
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Quote:
Originally Posted by thecrow250 View Post
Service pack 3 how do I do that?
Run Windows update
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

Please read the SlySoft Forum Etiquette before posting.
Last edited by Webslinger; 16th May 2009 at 16:30.
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  #8  
Old 16th May 2009, 16:23
Webslinger Webslinger is offline
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Quote:
Originally Posted by thecrow250 View Post
This is the second disk I have tried w/same results.
That doesn't necessarily mean anything. Click http://forum.slysoft.com/showthread.php?t=11981 (take a look at #17)

Not much I can do . . .

I don't work for Slysoft. James is the developer of Anydvd. He feels you have a bad original disc . . .
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

Please read the SlySoft Forum Etiquette before posting.
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  #9  
Old 16th May 2009, 16:28
DrinkLyeAndDie DrinkLyeAndDie is offline
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If an entire batch of discs is bad then it's very possible for an entire shipment of discs for a specific title to be bad at a retail outlet.

I've experienced getting bad discs. I returned Bloodrayne 2 10 times and still didn't get a good DVD.
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  #10  
Old 16th May 2009, 16:32
Webslinger Webslinger is offline
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Quote:
Originally Posted by Webslinger View Post
Run Windows update
Also try Anydvd 6.5.5.1 beta: http://forum.slysoft.com/showpost.ph...58&postcount=1

Probably won't make a difference, but post a log file anyway (and another dump file if something crashes)
__________________
My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

Please read the SlySoft Forum Etiquette before posting.
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