READ errors on Blu-rays?

[Webslinger]

Make sure that you are using the latest Anydvd HD version (check for beta releases stuck to the top of this forum and install if allowed for your license status).

All Blu-ray and HD-DVD discs can be ripped with (provided you have "keep protection" checked using the "rip to image" feature) or without Anydvd HD. They just can't be decrypted without Anydvd HD.

There's nothing on Blu-ray nor HD-DVD discs that prevents them from being ripped.

It doesn't matter if you claim the disc plays fine. Simply because a disc plays fine (especially in other drives or standalone players that you're not using to rip this same disc with), doesn't mean it is fine. Yes, Blu-ray media can be defective right out of the plastic wrap. They are also very susceptible to dust and fingerprints (according to James). It doesn't matter at all if your disc looks perfectly fine either; it doesn't matter if it looks flawless. Simply because a disc looks fine doesn't mean it is fine.

It doesn't matter if your drive rips other discs perfectly fine either (other than indicating that your drive isn't the issue--and more than likely your original disc is defective).

Originally Posted by SamuriHL

If you get a disc that you can't rip and suspect it's an AnyDVD problem, follow my advice.

Tools needed: CloneCD or ImgBurn
Virtual Clonedrive is optional for this guide

NOTE: CloneCD is free to use for image creation

1. Exit AnyDVD
2. Create an image:

-Load CloneCD and select Read to Image and follow the wizard to create an image
OR
-Load ImgBurn and select Read Mode and create an image

3. Check results:
- If the image creation was successful, enable AnyDVD and mount the image with Virtual Clonedrive. Try to play it. If it plays, please create a new topic on the forum and post about it WITH a log file from both the original AND mounted image that plays.
- If the image creation was NOT successful, you have either a bad disc or a bad drive.

It's also possible to have conflicts with other software.
If you want people to check, post the Anydvd zip log file to the forums:

a) Ensure Anydvd is running.
b) Put the problematic original disc in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


If, for some reason, you can't create a .zip log file, then
Click start menu, programs, Slysoft, AnyDVD, AnyDVD System Information and post the resulting .zip file in a new topic on the forum.

In any case, the problem is not with AnyDVD, and you need to further troubleshoot your machine.

If this situation ever changes, this sticky won't exist.

Typically, these are your options in order of likelihood:

A. The original disc is bad even if it plays fine. Exchange it. "Borderline" bad discs do occur is batches, by the way.

B. The disc is dirty. Clean it.

C. Your drive is slowly dying. Try a different drive. (of course if you get the same error on different drives this can't be it, right?)