Magicjack

[WoFat]

I have this same issue. The above solution does not work. Let me give further info.
AnyDVD v.6.5.4.9
magicjack is drive U: (looks like a CD-ROM)
RW-DVD Drive is drive w:

If I start Anydvd without the magicjack inserted. there is no option to disable drive U:'
I then insert magicjack leading to Anydvd status for drive U: perpetually saying, " AnyDVD is scanning the disc...Please wait YMAX MAGICJACK 2.00 EB YT I G E R"
I now have the option to uncheck u: drive in drive selection. I uncheck it.
Anydvd scanning continues.
I now have two paths to take:

1) I disconnect magicjack
a) Drive selection U: goes away.
b) re-inserting magicjack casues drive selection u: to return checked.
c) Endless scanning continues. No solution
Or

2) I exit anydvd mid-scan
a) Anydvd apprently crashes, sometimes creating dump or just living in taskmanager processes as anydvdtray.exe. No other indicator it's running.
b) Only way to restart anydvd is to kill process in task manager
c) When restarting anydvd it still scans magicjack endlessly

It seems to me that anydvd is not saving the disabled drive for the magicjack because it never finishes scan. Disabling the rw-dvd drive w: works as expected.

This is frustrating as I either have to keep magicjack disconnected (futile) or diabable anydvd from auto-starting. When I need it, I would have to disconnect magicjack, start anydvd. Use, then exit anydvd, and remember to reconnect magicjack. You can see why I don't like that solution.

[Webslinger]

Do not post your problems in other people's troubleshooting threads, please. Click the link in my signature, and read fully. Thank you

Originally Posted by WoFat

I have this same issue. The above solution does not work. Let me give further info.
AnyDVD v.6.5.4.9

Update Anydvd:
click http://forum.slysoft.com/showpost.ph...65&postcount=1

I now have the option to uncheck u: drive in drive selection. I uncheck it.

Did you click "ok"?

[DrinkLyeAndDie]

James replied in another thread where problems as a result of MagicJack were brought up in the past: http://forum.slysoft.com/showpost.ph...97&postcount=6.

Originally Posted by James

Good find! You can try to disable the drive letter for this thing in windows disk management. This will prevent AnyDVD seeing it.

No one ever reported back after James made this statement.

[WoFat]

Webslinger, Sorry to have offended you. Apparently the hour I spent looking for a solution and reading 10 stickys, (several written by you, but none of which contained the info in your signature,) before my posting was not enough research on the dos and don'ts here. There are entirely too many sticky's to possibly know if they all contain info I am required to read before posting. Perhaps your signature link would be easier to find if it were the first sticky entitled "Before your post".

After CAREFULLY reading the link at the end of your post, I find it condescending and commanding, as was your response to me, although delightfully quick, and not what I expected from a fine company such as Slysoft, or for that matter any other response I experienced in other threads or by other people in this one. I don't care that you are not an employee of Slysoft, as a moderator in a Slysoft forum, I, as a paying customer, deserve to be treated with more respect than you have shown.

But I do appreciate you giving me my very own thread in spite of my carelessness.

Now that we have both spanked each other....

Update Anydvd:
click http://forum.slysoft.com/showpost.ph...65&postcount=1

The beta update behaves the same way.

Did you click "ok"?

As I have since 1985, every time I change an option in a graphical interface, I clicked OK.


DrinkLyeAndDie,
You on the other hand, were gentle, which I appreciate as this is my first time here, and more importantly, you attempted to be helpful.
That link suggested:

You can try to disable the drive letter for this thing in windows disk management. This will prevent AnyDVD seeing it.

Disabling the drive would make it inaccessible to everything in windows and therefore would solve the Anydvd problem but magicjack would not work as a result. Thanks for your suggestion.

As I stated, this problem seems that the action to un-check that drive is not sticking. Earlier versions did not have these problems as I have been using Anydvd for quite sometime and the magicjack for six months. I am not sure when the problem began. I will start to install older versions until I find a version that works and perhaps that will help in finding a solution.

BTW, I forgot to mention I am using WinXP Pro SP3.

Thanks again to both of you for your efforts.

[Adbear]

never mind

[Webslinger]

Originally Posted by WoFat

Webslinger, Sorry to have offended you.

You didn't until this post.

Apparently the hour I spent looking for a solution and reading 10 stickys, (several written by you, but none of which contained the info in your signature,)

Actually, all those posts contain my signature, and moreover, the forum rules, which is where my signature resides, should be read by everyone, prior to posting: http://forum.slysoft.com/showthread.php?t=4. So that means you saw "Click this before posting, please" ten times--and yet didn't.

Reading forum rules is a requirement for anyone regardless of whatever forum they sign up to.

After CAREFULLY reading the link at the end of your post, I find it condescending and commanding

The English forum moderators don't care what your subjective views are concerning forum rules. Those are the forum rules and guidelines. And they are required reading. If you do not wish to follow them, then do not post here.

as was your response to me, although delightfully quick, and not what I expected from a fine company such as Slysoft, or for that matter any other response I experienced in other threads or by other people in this one. I don't care that you are not an employee of Slysoft, as a moderator in a Slysoft forum, I, as a paying customer, deserve to be treated with more respect than you have shown.

http://forum.slysoft.com/showthread....503#post194503

"We also reserve the right to ban anyone who wilfully violates the forum rules, as access to our support forums is a privilege and not a right. A banned customer is still entitled to support from the support system."

Do we have an understanding? Good.

Good luck to you in the future; I certainly will not be attempting to assist you unless your attitude changes.

[DrinkLyeAndDie]

Due to the technical nature of this problem I would suggest contacting Slysoft directly. We've only seen maybe three people, including you, bring up an issue with using MagicJack and the problem is that in each case when suggestions were made the people never reported back so we have no clue as to whether any suggestions worked.

Given that very few forum readers actually have a MagicJack it is difficult for us to offer a solution. I can sit here and think of things that might help but I can't say whether they'd make any difference at all or whether they'd cause a problem somewhere else.

Please contact Slysoft Support directly and fully explain the problem. If they ask for more information or for you to try certain things then please do as they ask. If you can give them all the necessary information this issue may be solved once and for all.

Slysoft Support: http://www.slysoft.com/en/contact.html

[DrinkLyeAndDie]

I need to make a few brief comments concerning this thread:

1. WoFat, you made a mistake when you originally posted and Webslinger moved it to it's own thread where it belongs so that it could be dealt with on an individual basis. This is how the forums operate.
2. Webslinger's reply was concise and to the point. There was no attitude involved. He let you know that you had posted wrongly, moved the thread, pointed you to the new update and was trying to clarify what you had already done.
3. I replied no different than Webslinger. I merely quoted an old post made by James.
4. Considering my post gentle and Webslinger's to be full of attitude comes down to your own interpretation of what happened and I disagree with you. Webslinger was trying to help.

This is a User-to-User support forum. Support here is on a voluntary basis by forum readers and we aren't compelled to help people for any other reason than we like to be helpful when we can. I would very strongly suggest that you rethink the approach you've taken toward Webslinger because you have completely misread the situation and the direction things is headed is not a good one at all.

[WoFat]

DrinkLyeAndDie ,
I appreciate the time you took to respond twice. I was not aware that this was a user to user forum as I was pointed here from Slysoft's site. I won't go into what I expect or rehash how I felt as the point is moot. Your response is the kind of response I prefer. The threat to ban me from webslinger was made in anger, as I had not "violated policy" other than my first post. An orderly forum I understand, run by gestapo, I do not. It is further proof of my earlier statements.
It is unfortunate, but I will not return. I am sure webslinger will be thrilled. Perhaps you lose as I have a potential to be an asset here. But I deal with egos like webslinger in real life and there is no need to deal with it online as well.
I will try direct support as you suggest. Thanks again for both your efforts and I apologize for my major transgressions and poor attitude.

[DrinkLyeAndDie]

Originally Posted by WoFat

DrinkLyeAndDie ,
I appreciate the time you took to respond twice. I was not aware that this was a user to user forum as I was pointed here from Slysoft's site. I won't go into what I expect or rehash how I felt as the point is moot. Your response is the kind of response I prefer.

In many cases my response would have seemed uptight, uncaring, and lazy since I simply quoted what James had previously said. My point in this statement is that different people can interpret the written word in different ways.

Originally Posted by WoFat

The threat to ban me from webslinger was made in anger, as I had not "violated policy" other than my first post. An orderly forum I understand, run by gestapo, I do not. It is further proof of my earlier statements.
It is unfortunate, but I will not return. I am sure webslinger will be thrilled. Perhaps you lose as I have a potential to be an asset here. But I deal with egos like webslinger in real life and there is no need to deal with it online as well.

You responded to Webslinger's initial post in a manner which shows that you took his words personally. He was not meaning to offend you at all. He was simply replying in a straight-forward and concise manner. You misinterpreted his words.

Now, yes, in your initial post you posted in the wrong location. That's done and over with. Webslinger moved the posting. The larger issue is your misinterpretation of things and your response. I'm sorry but it was you that began the attacks by saying Webslinger's words were condescending and commanding. He was simply plainly giving directions with no insulting intent behind them. Your reply, in and of itself, did violate the forum rules as per rule number 1. Refer here for the rules in full: http://forum.slysoft.com/showthread.php?t=4.

General Rules:

• While debating and discussion is fine, we will not tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters.

This rule applies to everyone. I can state unequivocally that Webslinger meant no insult or ill will in his replies to you before you brought up the attack on the way you perceived his reply. You have now exacerbated the situation even more by continuing with the attacks. You wrongly took Webslinger's words personally when they were not meant as such and you have now twice violated the rule I quoted above. Bringing the term "gestapo" into this is in astoundingly poor taste and I, personally, am offended by this.

Originally Posted by WoFat

I will try direct support as you suggest. Thanks again for both your efforts and I apologize for my major transgressions and poor attitude.

Slysoft Support would appear to be the best route for you to go at this time. Realize that when it is stated that Slysoft customers are entitled to support this statement pertains to direct support. The forums, on the other hand, are User-to-User and don't fall under that promised support. In short, the forums are a privilege and not a right. People can come here, ask questions, get answers, etc. Sometimes basic problems can be solved here and sometimes pretty serious ones. In the end, this is a community and no such community is a democracy. There are rules and they should be followed and when rules are not followed there are consequences.

You broke the forum rules twice and that's something I need to deal with. Your decision to return here is purely up to you but you need to realize that when you are new and join a forum that you need to follow rules and don't start off by immediately making accusations about a Moderator or another user that are false and then compound the issue by continuing to worsen things and break rules when you are warned. I had hoped this entire situation could be handled better and it would simply smooth over on its own but this reply you made simply makes that impossible now.

You have given me absolutely no choice but to punish you. You are hereby banned for 4 weeks. If you, at some point, wish to return to the forums then I would strongly urge you to read the forum rules and follow them and really think about what people say before automatically taking what they say badly and retaliating.

Thread closed.