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  #1  
Old 22nd November 2009, 21:01
Hondamaker Hondamaker is offline
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Default AnyDVD locks up Windows Vista
I have the exact same problem with Vista ultimate! Right after the latest AnyDVD update. Any other ideas? reinstalling Vista would be an enormous pain!
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  #2  
Old 22nd November 2009, 21:23
DrinkLyeAndDie DrinkLyeAndDie is offline
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Default
Quote:
Originally Posted by Hondamaker View Post
I have the exact same problem with Vista ultimate! Right after the latest AnyDVD update. Any other ideas? reinstalling Vista would be an enormous pain!
The other thread was resolved and given that you are using Vista and not XP your problem should be in a thread of its own. You are going to need to provide more information.

If you have any packet-writing software installed I would recommend removing it.

Please also do the following:
  1. Download ImgBurn (freeware): http://www.imgburn.com/index.php?act=download
  2. Install it.
  3. Start ImgBurn.
  4. From the toolbar select Tools.
  5. Select Filter Driver Load Order.
  6. Click on the Copy to Clipboard button.
  7. Click OK.
  8. Click OK.
  9. Exit ImgBurn.
  10. Post a reply here and paste the information into your post.
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  #3  
Old 22nd November 2009, 22:33
Webslinger Webslinger is offline
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Quote:
Originally Posted by Hondamaker View Post
I have the exact same problem with Vista ultimate! Right after the latest AnyDVD update. Any other ideas? reinstalling Vista would be an enormous pain!
Click http://forum.slysoft.com/showthread.php?t=1559, and follow the steps (I would also disable User Account Control)
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  #4  
Old 23rd November 2009, 16:26
Hondamaker Hondamaker is offline
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Default results from imageburn
Thanks for your replies, guys. Here are the results:

===============================================
Filter Driver Load Order - ImgBurn v2.5.0.0
===============================================

Upper Device Filter: [None Found]
Upper Class Filter: GEARAspiWDM
Device: CD/DVD-ROM Device
Lower Class Filter: AnyDVD
Lower Device Filter: [None Found]

Filter Name: GEARAspiWDM
File Name: C:\Windows\system32\DRIVERS\GEARAspiWDM.sys
File Version: 2.01.00.00 [2.1.0.0]
File Description: CD DVD Filter
Product Name: CD DVD Filter
Product Version: 2.01.00.00 [2.1.0.0]
Company Name: GEAR Software Inc.
Copyright: Copyright (C) GEAR Software Inc. 1997-2009

Filter Name: AnyDVD
File Name: C:\Windows\System32\Drivers\AnyDVD.sys
File Version: 6.6.0.3
File Description: AnyDVD Filter Driver
Product Name: AnyDVD
Product Version: 6.6.0.3
Company Name: SlySoft, Inc.
Copyright: Copyright 2002 - 2009 SlySoft, Inc.
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  #5  
Old 23rd November 2009, 16:36
Webslinger Webslinger is offline
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1. Disable User Account Control: http://www.howtogeek.com/howto/windo...windows-vista/

2. Exit all Slysoft programs (including Anydvd, Clonedvd2, Clonecd, Clonecdtray, Clonedvdmobile, etc.). Check Windows Task Manager if you have to.

3. At this point disable your antivirus and firewall programs

4. Reinstall

5. Reboot

6. Right click on setupanydvd6603.exe, and select "run as administrator"

7. After installing, reboot.

8. Enable your antivirus and firewall programs



9 .Also, this is basic Micrsoft troubleshooting procedure (someone forwarded this to me, but this is pretty standard):

A) Click the Start Button type "msconfig" (without quotation marks) in the Search box, and then press Enter.

If prompted, please click Continue on the User Account Control (UAC) window.

B) Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

C) Click the "Startup" tab, click "Disable All" and click "OK".


Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.


NOTE: we can go back to normal boot by running msconfig again and checking on Normal Startup in the General tab.


In the Clean Boot Environment, the third party services and applications are disabled, please check if you can run Anydvd 6.6.0.3

If the problem does not occur, it indicates that the problem is related to one application or service you have disabled. You may use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.

10. Click the red fox icon-->Program settings-->--->enable "safe mode"-->Click "ok". Any difference? (You may have to boot into Windows safe mode to try this)

11.. use Protection ID (click the underlined text). It's a free program.

a. run the program
b. select the icon that looks like a computer with a green line on the monitor screen. This icon is on the left. You should now see "Task Manager".
c. On the bottom the "Proc." button should be selected. Right click anywhere in the main window, and select "save report". Select "save as .txt". Type a filename, and click "save".
d. Now click the drv. button on the bottom. Again, Right click anywhere in the main window, and select "save report". Select "save as .txt". Type a filename, and click "save".
e. Now select the misc. tools icon on the left side of the screen (it's the bottom left). Select "cd filter drivers" tab on the bottom. Click "scan". Right click anywhere in the main window, and select "save report". Select "save as .txt". Type a filename, and click "save".
f. Click the "services" tab on the bottom. Click "scan". Right click anywhere in the main window, and select "save report". Select "save as .txt". Type a filename, and click "save".
g. Click the "environment" tab on the bottom. Click "scan". Right click anywhere in the main window, and select "save report". Select "save as .txt". Type a filename, and click "save". Zip up all the text files using Winzip or another program.
h) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
i) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
j) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
k) Click the "Browse" button, and locate and select the .zip file you created.
l) click "upload"
m) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

Please read the SlySoft Forum Etiquette before posting.
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  #6  
Old 23rd November 2009, 21:09
Hondamaker Hondamaker is offline
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Even after disabling everything, AnyDVD still locks up my computer. I've done everything you suggested except using Protection ID.
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  #7  
Old 23rd November 2009, 21:10
Webslinger Webslinger is offline
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Posts: 30,573
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Quote:
Originally Posted by Hondamaker View Post
Even after disabling everything, AnyDVD still locks up my computer. I've done everything you suggested except using Protection ID.
If you would like me to take a look for potential conflicts with drivers and programs on your system, then provide the information I requested.

Also, visit your motherboard's website, and check for updated chipset drivers.
__________________
My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

Please read the SlySoft Forum Etiquette before posting.
Last edited by Webslinger; 24th November 2009 at 00:55.
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  #8  
Old 24th November 2009, 14:01
Hondamaker Hondamaker is offline
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Join Date: Nov 2009
Posts: 9
Default
Here are the texts you asked for. The drv window would allow for saving the report, but the others did. Thanks for your help, BTW. It's greatly appreciated!


protectionID.zip
Last edited by Hondamaker; 24th November 2009 at 17:27.
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  #9  
Old 24th November 2009, 19:03
Webslinger Webslinger is offline
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Quote:
Service Name : crcdisk
Display Name : Crcdisk Filter Driver
Status : Running
Startup : Boot
Type : Driver
Path : \SystemRoot\system32\drivers\crcdisk.sys
Loader :
Dependancies :

Have you tried searching for crcdisk in google? Seems a lot of Vista bootup issues are associated with it.

Quote:
Service Name : avg8emc
Display Name : AVG Free8 E-mail Scanner
Status : Running
Startup : Auto
Type : Process
Path : C:\PROGRA~1\AVG\AVG8\avgemc.exe
Loader : LocalSystem
Dependancies : RPCSS,avg8wd


Service Name : avg8wd
Display Name : AVG Free8 WatchDog
Status : Running
Startup : Auto
Type : Process
Path : C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
Loader : LocalSystem
Dependancies :




Service Name : AvgMfx86
Display Name : AVG Free On-access Scanner Minifilter Driver x86
Status : Running
Startup : System
Type : File System Driver
Path : \SystemRoot\System32\Drivers\avgmfx86.sys
Loader :
Dependancies :
I would try uninstalling this stuff (briefly, just to test).

Quote:

Service Name : nvraid
Display Name : NVIDIA nForce RAID Driver
Status : Stopped
Startup : Disabled
Type : Driver
Path : \SystemRoot\system32\drivers\nvraid.sys
Loader :
Dependancies :


Service Name : nvstor
Display Name : nvstor
Status : Stopped
Startup : Disabled
Type : Driver
Path : \SystemRoot\system32\drivers\nvstor.sys
Loader :
Dependancies :

These have been known to cause problems before. But they appears to be disabled and stopped. I don't know whether they would still cause problems if they are disabled.

visit http://forum.slysoft.com/showthread.php?t=22802


Quote:
Image Name : LCDMedia.exe
Process Id : 02896 / 0B50h
Threads : 4
Priority : 08 / 08h
Owner : Jack
Handles : 131
Parent Id : 03492 / 0DA4h
Mem Usage : 7868 K
VM Size : 8064 K
This can lockout dvd drives (due to it causing windows media player to run), but I'm not aware of it causing bootup locking. I have a Logitech keyboard, and I have that disabled.

Quote:
Image Name : PnkBstrA.exe
Process Id : 0516 / 0204h
Threads : 2
Priority : 08 / 08h
Owner : <undetermined>
Handles : 80
Parent Id : 0564 / 0234h
Mem Usage : 4540 K
VM Size : 2540 K
If you're not using it, I would uninstall PunkBuster. Some versions of it are known to cause all sorts of problems.

Code:
Image Name : mshta.exe
Process Id : 01220 / 04C4h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 250
Parent Id : 02504 / 09C8h
Mem Usage : 9836 K
VM Size : 5040 K


Image Name : mshta.exe
Process Id : 03192 / 0C78h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 252
Parent Id : 02504 / 09C8h
Mem Usage : 9788 K
VM Size : 5016 K


Image Name : mshta.exe
Process Id : 03792 / 0ED0h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 253
Parent Id : 02504 / 09C8h
Mem Usage : 9776 K
VM Size : 5004 K


Image Name : mshta.exe
Process Id : 01668 / 0684h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 253
Parent Id : 02504 / 09C8h
Mem Usage : 9808 K
VM Size : 5028 K


Image Name : mshta.exe
Process Id : 04048 / 0FD0h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 251
Parent Id : 02504 / 09C8h
Mem Usage : 9792 K
VM Size : 5012 K


Image Name : mshta.exe
Process Id : 01652 / 0674h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 249
Parent Id : 02504 / 09C8h
Mem Usage : 9940 K
VM Size : 5160 K


Image Name : mshta.exe
Process Id : 02748 / 0ABCh
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 249
Parent Id : 02504 / 09C8h
Mem Usage : 10132 K
VM Size : 5468 K


Image Name : mshta.exe
Process Id : 03816 / 0EE8h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 252
Parent Id : 02504 / 09C8h
Mem Usage : 9804 K
VM Size : 5024 K


Image Name : mshta.exe
Process Id : 03800 / 0ED8h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 251
Parent Id : 02504 / 09C8h
Mem Usage : 9888 K
VM Size : 5144 K


Image Name : mshta.exe
Process Id : 02564 / 0A04h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 253
Parent Id : 02504 / 09C8h
Mem Usage : 9804 K
VM Size : 5024 K


Image Name : mshta.exe
Process Id : 0700 / 02BCh
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 254
Parent Id : 02504 / 09C8h
Mem Usage : 9852 K
VM Size : 5068 K


Image Name : mshta.exe
Process Id : 01008 / 03F0h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 254
Parent Id : 02504 / 09C8h
Mem Usage : 9776 K
VM Size : 5016 K


Image Name : mshta.exe
Process Id : 02752 / 0AC0h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 253
Parent Id : 02504 / 09C8h
Mem Usage : 9808 K
VM Size : 5028 K


Image Name : mshta.exe
Process Id : 0900 / 0384h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 254
Parent Id : 02504 / 09C8h
Mem Usage : 9936 K
VM Size : 5272 K


Image Name : mshta.exe
Process Id : 02288 / 08F0h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 253
Parent Id : 02504 / 09C8h
Mem Usage : 9864 K
VM Size : 5076 K


Image Name : mshta.exe
Process Id : 03008 / 0BC0h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 251
Parent Id : 02504 / 09C8h
Mem Usage : 9796 K
VM Size : 5008 K


Image Name : mshta.exe
Process Id : 01996 / 07CCh
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 252
Parent Id : 02504 / 09C8h
Mem Usage : 9804 K
VM Size : 5016 K


Image Name : mshta.exe
Process Id : 04012 / 0FACh
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 254
Parent Id : 02504 / 09C8h
Mem Usage : 9896 K
VM Size : 5272 K


Image Name : mshta.exe
Process Id : 03616 / 0E20h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 249
Parent Id : 02504 / 09C8h
Mem Usage : 9808 K
VM Size : 5024 K


Image Name : mshta.exe
Process Id : 03680 / 0E60h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 255
Parent Id : 02504 / 09C8h
Mem Usage : 9804 K
VM Size : 5020 K


Image Name : mshta.exe
Process Id : 03288 / 0CD8h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 254
Parent Id : 02504 / 09C8h
Mem Usage : 9788 K
VM Size : 4996 K


Image Name : mshta.exe
Process Id : 01712 / 06B0h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 249
Parent Id : 02504 / 09C8h
Mem Usage : 9824 K
VM Size : 5072 K


Image Name : mshta.exe
Process Id : 01728 / 06C0h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 249
Parent Id : 02504 / 09C8h
Mem Usage : 9836 K
VM Size : 5044 K


Image Name : mshta.exe
Process Id : 03172 / 0C64h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 254
Parent Id : 02504 / 09C8h
Mem Usage : 9968 K
VM Size : 5208 K


Image Name : mshta.exe
Process Id : 03516 / 0DBCh
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 253
Parent Id : 02504 / 09C8h
Mem Usage : 9952 K
VM Size : 5300 K


Image Name : mshta.exe
Process Id : 02788 / 0AE4h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 253
Parent Id : 02504 / 09C8h
Mem Usage : 9920 K
VM Size : 5128 K


Image Name : mshta.exe
Process Id : 01464 / 05B8h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 254
Parent Id : 02504 / 09C8h
Mem Usage : 9800 K
VM Size : 5036 K


Image Name : mshta.exe
Process Id : 04684 / 0124Ch
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 253
Parent Id : 02504 / 09C8h
Mem Usage : 9804 K
VM Size : 5048 K


Image Name : mshta.exe
Process Id : 03304 / 0CE8h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 256
Parent Id : 02504 / 09C8h
Mem Usage : 9812 K
VM Size : 5028 K


Image Name : mshta.exe
Process Id : 05260 / 0148Ch
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 255
Parent Id : 02504 / 09C8h
Mem Usage : 9824 K
VM Size : 5064 K


Image Name : mshta.exe
Process Id : 04560 / 011D0h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 254
Parent Id : 02504 / 09C8h
Mem Usage : 9784 K
VM Size : 5044 K


Image Name : mshta.exe
Process Id : 01680 / 0690h
Threads : 4
Priority : 06 / 06h
Owner : <undetermined>
Handles : 251
Parent Id : 02504 / 09C8h
Mem Usage : 9700 K
VM Size : 4932 K

I could be wrong, but that many mshta entries seems unusual to me. I've never seen that many entries for Microsoft HTML applications. MSHTA is used for running .hta files. Seems a bit weird to see so many entries, but maybe that's normal. I'm not sure. Mshta certainly isn't required to run Windows.



By the way, you're not running Vista as part of VMware (on a Mac), are you?
__________________
My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

Please read the SlySoft Forum Etiquette before posting.
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  #10  
Old 24th November 2009, 19:39
Hondamaker Hondamaker is offline
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Join Date: Nov 2009
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Default
Quote:
Originally Posted by Webslinger View Post
Have you tried searching for crcdisk in google? Seems a lot of Vista bootup issues are associated with it.
I'll check it out
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