"Gamer" bad sectors..

[chrisdcpd]

ANYDVD is not allowing me to backup titles "Gamer" or "Avatar"

Currently using version 6.6.3.7

Log File attached.

[mmdavis]

Originally Posted by chrisdcpd

ANYDVD is not allowing me to backup titles "Gamer" or "Avatar"

Currently using version 6.6.3.7

Log File attached.

You only supplied the Status log, not the entire AnyDVD log. The only thing that can be seen from this is your drive region is not set and could cause AnyDVD to not obtain the correct keys.

Summary for drive D: (AnyDVD 6.6.3.7)
HL-DT-ST DVDRAM GH15F EG00 020423081J86Q00933
Drive (Hardware) Region: 0 (not set!)

So what should you do if you see "Drive (Hardware) Region: 0 (not set!)"
in AnyDVD's status window? Do this:
a. Right click the fox on your system tray. Exit AnyDVD
b. Click start. Right click on "My computer"--->select "properties".
c. Click on the 'Hardware' tab--->click the 'device manager' button.
d. Open the DVD/CD-ROM branch---> right click on your optical drive
e. Click "Properties".
f. You should have a region tab. From there you can select a region.
g. Select the region that you're in.
h. Start AnyDVD.

[DrinkLyeAndDie]

Originally Posted by chrisdcpd

ANYDVD is not allowing me to backup titles "Gamer" or "Avatar"

Currently using version 6.6.3.7

Log File attached.

Follow mmdavis' instructions. For further assistance you need to attach the entire ZIP file contains the log files to your post.

[chrisdcpd]

Sorry about that..I obviously didn't complete a step accurately!
Thanks for the advice so far! Hopefully the log file helps you assist me even more.
Thanks!

[mmdavis]

Originally Posted by chrisdcpd

Sorry about that..I obviously didn't complete a step accurately!
Thanks for the advice so far! Hopefully the log file helps you assist me even more.
Thanks!

There are 2 errors in the log:

21.51s: report titlekey failed, sense 5:6f:1 (COPY PROTECTION KEY EXCHANGE FAILURE . KEY NOT PRESENT

21.56s: report titlekey failed, sense 5:6f:2 (COPY PROTECTION KEY EXCHANGE FAILURE .KEY NOT ESTABLISHED

Both times I have seen these errors someone was using a crack. James may need to check for sure though.

[chrisdcpd]

ic. What are you referring to with "crack"?
Would that be a simple fix?

[Clams]

A "crack" is an unregistered version designed to thwart Slysofts "fair use" of our money.

Even if you have a legit paid license now - if the machine once had a bootleg "crack" on it - you need to take certain steps to clean it all off.

Wait for James to make the call... he'll know.

-W

[chrisdcpd]

Thank you for clarifying! The last thing I installed on top of an official 6.6.3.4 version was the beta 6.6.3.7 just yesterday. I've paid and registered 2 different times for this software (second time being for a new computer). Thanks for all quickness and advice though! Surely this wouldn't be the problem though... but I'll wait for James to figure it out.

ps. This "Gamer" DVD is a special features version...would that add an additional issue? I'm also using 1ClickDVD Copy 5

[mmdavis]

Originally Posted by chrisdcpd

Thank you for clarifying! The last thing I installed on top of an official 6.6.3.4 version was the beta 6.6.3.7 just yesterday. I've paid and registered 2 different times for this software (second time being for a new computer). Thanks for all quickness and advice though! Surely this wouldn't be the problem though... but I'll wait for James to figure it out.

ps. This "Gamer" DVD is a special features version...would that add an additional issue? I'm also using 1ClickDVD Copy 5

If using 1Click, make sure that you have the "Aggressive I/O" option enabled (checked) in AnyDVD.

[rosedog]

Originally Posted by chrisdcpd

ic. What are you referring to with "crack"?
Would that be a simple fix?

"Crack" mostly likely as in not a legit copy of anydvd that may have been obtained for the sweet low price of free.99 - at leatst thats my understanding. Not saying you did that but just my understanding of the term.

BTW it worked for me using 6.6.3.4