Problem backing up, E 13:26:26 Processing stopped: E:/VIDEO_TS/VTS_01_1.VOB: read err

[bcash14]

Hey SlySoft Forum!!!

First off, I need to say it - I LOVE AnyDVD/CloneDVD. I've been using it for over a year now and it has saved me tons of money. Kids DVDs are so friggin expensive and they have a special talent, destroying them! Whenever we get a new DVD they know they need to wait until it's backed up.

So, I'm trying to backup/copy a DVD "Curb Your Enthusiasm: Season 4: Vol.1" and I keep getting the same error message. I've tried cleaning it, and have even tried another disc (rented another one from the store) but same problem. I have been successful in copying other discs in the set, but not this one.

The message I get is:
Processing Error:

E:/VIDEO_TS/VTS_01_1.VOB: read error

[mike_r]

AnyDVD_Status

Summary for drive E: (AnyDVD 6.6.9.0)
TSSTCORP CDDVDW TS-H653N 0609 0508
Drive (Hardware) Region: 1

Media is a DVD.
Booktype: dvd-rom (version 1), Layers: 2 (opposite)
Size of first Layer: 2019120 sectors (3943 MBytes)
Total size: 3844270 sectors (7508 MBytes)

Video DVD (or CD) label: CURB_YOUR_ENTHUSIASM_DISC1
Media is CSS protected!
Media is locked to region(s): 1!
Video Standard: NTSC

AI scan forced, heuristic scan detected no protection!
Found & removed structural copy protection!
RCE protection not found.
Autorun not found on Video DVD.
Removed CSS copy protection!
Bad sector protection not found.
Emulating RPC-2 drive with region 1!

The version of AnyDVD you are using ( 6.6.9.0 ) is up to date.

TSSTCORP CDDVDW TS-H653N 0609 0508

Please ensure you are using the latest firmware for your optical drive. See here.

Rip speeds on DVD and Blu-Ray might be improved by MediaCodeSpeedEdit. Please see RIPLOCK.
If installed (often from Duplex Secure, Daemon Tools or Alcohol 120% ), uninstall SPTD, which is the culprit for slow rips.
See here and here.

AnyDVD_Log

 25.43s: read sectors failed, sense 3:11:5
 33.06s: read sectors failed, sense 3:11:5
 41.59s: read sectors failed, sense 4:3e:2
 41.59s: read error 2018342 to 2018343, max 3844270, io->read_error 0

There are read errors which can be caused by a badly pressed disc, dirty disc, damaged disc, problematic filters, driver conflicts, and a slowly dying DVD drive among other things.

See here. Download Nero cd-dvd speed. It's a free program. With Anydvd running in the background, select the tab labelled "scandisc". Select the appropriate drive letter, and click "start". If Nero cd-dvd speed reports read errors, your disc is (probably) bad and needs to be exchanged--even if it plays fine (or your optical drive could be slowly dying).

SysInfo

Problematic Filter PxHlpa64 The process Px Engine Device Driver for 64-bit Windows belongs to the software PxHelp or PxHlpa by Sonic Solutions:

PxHlpa64 (System32\Drivers\PxHlpa64.sys), Version: 3.0.83.0 (2.0.0.0)
Company: Sonic Solutions
Product: PxHelp64
Copyright: Copyright © Sonic Solutions
Description: Px Engine Device Driver for 64-bit Windows
FileVersion: 3.00.83a

Refer here for an list of known problematic filters. Further filter information here

Remove the filter(s):

1. Create a backup of your registry. Refer here for how to do so.
2. Download ImgBurn (freeware).
3. Start ImgBurn and go to Tools > Filter Driver Load Order...
4. Select "PxHlpa64". Click Remove Selected Filter. Click OK.
5. Reboot.

Whatever programs installed the filter may no longer work properly.
Reinstall the piece of software that originally installed the filter to get things working again if necessary.
It is not recommended that you do so, however, because the problem will likely happen again at a later time

After carrying out the above recommendations, please create and post a new set of log files.