please please please help me!!!

[bknott]

ok, see if you can figure out this one. ok, i BOUGHT anydvd, i still have the original receipt and registration emails. and i have been using it with no probs, then i dont know what happened. i cant even get into the program. it wont run any more, i double click on it, and i get the little hourglass thing for a second, then nothing, it does not pop up in my taskbar, so no i cant get into it to access settings. i have uninstalled, rebooted, reinstalled, rebooted, registered, restarted so many times im goin crazy. i dont have any other packets, like roxio or sonic, just shrink, and anydvd. i paid 40 bucks for this and now it just wont even open up. what can i do????????????????? anyone can email me at leon_knott@yahoo.com please help me out

[Charlie]

Originally Posted by bknott

ok, see if you can figure out this one. ok, i BOUGHT anydvd, i still have the original receipt and registration emails. and i have been using it with no probs, then i dont know what happened. i cant even get into the program. it wont run any more, i double click on it, and i get the little hourglass thing for a second, then nothing, it does not pop up in my taskbar, so no i cant get into it to access settings. i have uninstalled, rebooted, reinstalled, rebooted, registered, restarted so many times im goin crazy. i dont have any other packets, like roxio or sonic, just shrink, and anydvd. i paid 40 bucks for this and now it just wont even open up. what can i do?????????????????

What have you added since then? Do you use webroot spysweeper or spycleaner? zone alarm?

[bknott]

i have added nothing, the only virus protection i have is avast, and i had it the whole time. i dont know what happened. i wanna cry!

[mmdavis]

There are other threads with people that say they have the same problem. SlySoft has recommended you follow this link and follow the instructions:http://forum.slysoft.com/showpost.ph...3&postcount=10

[barnburner]

It's got to be a setting you might of changed with your puter or a corrupt file.

[bulldog7]

maybe try a system restore to a date when it was working

[bknott]

well i tried the system restore to a date when i KNOW it worked. and that didnt help. i have cleaned registry, i have done everything people have reccommended. i think my problem started, maybe, when i accidentally deleted it from starting up when my computer starts up. but how would i get it back into where it will automatically start up with the computer again when im not able to open anydvd because it wont work. is there another way i can get it into the startup again?

[Webslinger]

Keep your license key file handy/backed up. Uninstall Anydvd. Reboot. Reinstall Anydvd. Reboot. Double click license key file.

[bknott]

i have done that so many times, it just aint workin. i have sent the problem to anydvd along with the original email with the receipt, hopefully i will hear from them soon. cuz i give up.

[Willard Stone]

You didn't mention the operating system (OS) that you are using. There are a couple of things you can check to see if (perhaps) the program is loading and running with no visible indication. One is the Task Manager, and the other is the System Configuration Utility.

If you know how to use those two tools, fine. If not, I can walk you through the process (IF) you are using one of the Windows XP versions, but not any of the others.