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  #31  
Old 30th November 2011, 20:09
Ch3vr0n Ch3vr0n is offline
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This is what Frank said on the previous page. Guess new users don't read yet ^^

Quote:
Originally Posted by Frank View Post
We are experiencing delays and timeouts in the payment processing at the moment due to heavy volumes.
Please be patient and check again 24 hours later for the end result email.
You may also open a Support ticket over the "contact" link to better monitor your status. Sorry for the inconvenience.
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  #32  
Old 1st December 2011, 12:02
ptd ptd is offline
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Quote:
Originally Posted by JohnDoeAZ View Post
For people in the US I just purchased and got the keys immediately. Thanks for fixing the issue Slysoft.
That is a good sign. I haven't received an error / payment failure email yet on my second try, so I will wait a bit as Frank suggested.

-pd
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  #33  
Old 1st December 2011, 12:10
fatboyslim fatboyslim is offline
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Hey Frank, you were right pal - just hung in there and the visa option is working in the UK again

I have purchased what I needed and licence keys delivered in seconds

Thanks for your help over the weekend pal.
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  #34  
Old 1st December 2011, 16:22
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SlyFox 1 SlyFox 1 is offline
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  #35  
Old 9th December 2011, 14:36
Benke Benke is offline
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I decided to finally get myself a AnyDVD HD license a couple of weeks ago when I noticed the credit card payment was not working. Now Visa seems to be up and running and it looks promising! However, being a Mastercard user are there any hope/plans for getting it to work as well? Hopefully before the 18:th of december...
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  #36  
Old 9th December 2011, 16:39
Tom Tom is offline
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I am pretty sure that MasterCard will be available within 10 days. Thank you for trying so hard to be a SlySoft customer
Last edited by Frank; 10th December 2011 at 04:40.
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  #37  
Old 9th December 2011, 17:09
DrinkLyeAndDie DrinkLyeAndDie is offline
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Quote:
Originally Posted by Tom View Post
I am pretty sure that MasterCard will be available within 10 days. Thank you for trying so hard to be a SlySoft customer
This is very good news!
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Last edited by Frank; 10th December 2011 at 04:41.
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  #38  
Old 9th December 2011, 17:18
Benke Benke is offline
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Sounds excellent! Looking forward to it!
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  #39  
Old 10th December 2011, 01:51
culverhouse97 culverhouse97 is offline
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I'm in the US and trying to use my Visa but I keep getting payment failure for "Fraud Risk Blocked" but when I called my CC company they do not even see where SlySoft has tried to access my account. Is anyone else having trouble paying with Visa?
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  #40  
Old 10th December 2011, 04:43
Frank Frank is online now
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Quote:
Originally Posted by culverhouse97 View Post
I'm in the US and trying to use my Visa but I keep getting payment failure for "Fraud Risk Blocked" but when I called my CC company they do not even see where SlySoft has tried to access my account.
Fraud Risk Blocked means your bank is sandbagging your attempts to purchase.
And of course there is no charge attempt on your account as it never gets that far.

Call them. Sit on them. Tell them to remove any and all restrictions from your card and your card is restricted.

If they will not listen to reason then try another bank or card
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Last edited by Frank; 21st December 2011 at 10:16.
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