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  #1  
Old 11th July 2012, 14:28
sscheib sscheib is offline
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Default Error processing Bluray-Disc

Hello,

today I've bought AnyDVD HD with a lifetime license and wanted to start ripping my first BD.
It's a german one called "Erinnerungen an meine traurigen Huren", but it doesn't work.
I always get the error, that i should contact SlySoft, because my license isn't valid.
With another BD it works perfectly (The Bunny Game).

Would be awesome, if I could get some help from you.
Thanks in advance!

Log files:

Quote:
Summary for drive J: (AnyDVD HD 7.0.5.0, BDPHash.bin 12-07-03)
OPTIARC BD RW BD-5300S 2.01 2011/10/11 15:50
Drive (Hardware) Region: 2

Current profile: BD-ROM
Media is a Blu-ray disc.

Total size: 11394496 sectors (22254 MBytes)
Video Blu-ray label: Erinnerung an meine traurigen Huren
Media is AACS protected!
Drive supports bus encryption!
AACS MKB version 32
Update request denied, please check your license and contact SlySoft support!
ERROR processing Blu-ray disc!
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  #2  
Old 11th July 2012, 14:49
mike20021969 mike20021969 is online now
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See here - http://forum.slysoft.com/showthread.php?t=44174
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it's not copying...it's backing up

Last edited by mike20021969; 11th July 2012 at 14:52.
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  #3  
Old 11th July 2012, 15:00
sscheib sscheib is offline
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Quote:
Originally Posted by mike20021969 View Post
More or less the same error yes, but with one difference.
At me just the one stated above doesn't work. The Bunny Game does ..
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  #4  
Old 11th July 2012, 15:03
SixKiller SixKiller is offline
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And as peer stated, it should not take somewhat longer than 10 minutes.

Maybe MKB 32 is the issue, i dont know


P.S.

Welcome sscheib
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  #5  
Old 11th July 2012, 15:20
Adbear Adbear is offline
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Quote:
Originally Posted by sscheib View Post
More or less the same error yes, but with one difference.
At me just the one stated above doesn't work. The Bunny Game does ..
That's possibly because AnyDVD HD doesn't need to access the server to decrypt 'The Bunny game'
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  #6  
Old 11th July 2012, 15:25
sscheib sscheib is offline
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Quote:
Originally Posted by Adbear View Post
That's possibly because AnyDVD HD doesn't need to access the server to decrypt 'The Bunny game'
Well, i tried another one: hack//Quantum. This one works fine also.

As i read in the other thread (which is linked in the second post), maybe it could happen if I share my license key .. well, I bought it and the problem was there. Not even 2 minutes to spread it around, this option is impossible i think

Last edited by sscheib; 11th July 2012 at 15:30.
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  #7  
Old 11th July 2012, 15:31
FurryGuy FurryGuy is offline
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As Adbear said previously, it is possible AnyDVD (HD) didn't need to access the servers for the Quantum title either.

OR maybe your license is now propagated across the servers.

If after a couple of hours AnydVD still can't properly decrypt the title you had problems with, consider contacting Slysoft Support directly. This is a User to User forum and the developers don't "camp out here" and obsessively read the posts here for problems/questions. Contacting support will get faster service if there is still a problem.
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  #8  
Old 11th July 2012, 15:43
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Peer Peer is offline
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Quote:
Originally Posted by sscheib View Post
Hello,

today I've bought AnyDVD HD with a lifetime license and wanted to start ripping my first BD.
It's a german one called "Erinnerungen an meine traurigen Huren", but it doesn't work.
I always get the error, that i should contact SlySoft, because my license isn't valid.
With another BD it works perfectly (The Bunny Game).

Would be awesome, if I could get some help from you.
Thanks in advance!

Log files:
No, your license is not blacklisted of course, but it seems that our servers didn't know it at the time of your request.
I just checked, at least now your license is listed correctly, can you please try again?
If it still doesn't work, please contact support.
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Peer
SlySoft Inc.

Please post software-related questions in the forum. PMs will only be answered if really private. Thanks!
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  #9  
Old 11th July 2012, 16:12
sscheib sscheib is offline
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I have tested it again, still the same problem
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  #10  
Old 11th July 2012, 16:13
Adbear Adbear is offline
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then you need to contact support as he suggested
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