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  #1  
Old 31st January 2007, 22:43
agentriston agentriston is offline
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Question Not recognizing disc

When I put certain dvds into the drive, my computer doesn't recognize that there's a disc in there. I've tried several different discs and some of them won't show up. Can anybody help? I'm using AnyDVD 6.1.1.4
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  #2  
Old 31st January 2007, 22:47
Webslinger Webslinger is offline
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Quote:
Originally Posted by agentriston View Post
When I put certain dvds into the drive, my computer doesn't recognize that there's a disc in there. I've tried several different discs and some of them won't show up. Can anybody help? I'm using AnyDVD 6.1.1.4
1) Please list the a) make and b) model of the drive and C)the firmware version please.

2) Check for a firmware update on your drive's support website.

3) Try Anydvd in safe mode (right click fox-->settings, etc).
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  #3  
Old 31st January 2007, 23:37
agentriston agentriston is offline
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NEC ND-3550A Firmware 1.06

I tried running AnyDVD in safe mode and still no luck
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  #4  
Old 31st January 2007, 23:42
Webslinger Webslinger is offline
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Quote:
Originally Posted by agentriston View Post
NEC ND-3550A Firmware 1.06

I tried running AnyDVD in safe mode and still no luck
1) Click the red fox icon in your system tray. Select "status" on the left hand side of your screen. With the problematic disc inserted in your computer, click the appropriate drive tab letter (the drive containing the disc) in Anydvd. In the window below the drive letter, copy and paste the information Anydvd gives you in your next post.


2) Specify the a)full title, b)region code, c) country, and d) release date of the disc that you're experiencing issues with.

I'd tell you to look for an updated ide/ata bus driver, but if this is only happening with certain discs, then there's probably no point.
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of Slysoft nor its developers. I do not work for Slysoft.

Post all technical support questions on the forums please instead of private messaging me; technical support requests sent to me will be deleted. Private message me only for moderation issues, please. Thank you.

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  #5  
Old 1st February 2007, 00:02
agentriston agentriston is offline
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No Disc is present in Drive F:!
_NEC DVD_RW ND-3550A 1.06 06030700

a) Rome the complete first season (disc 6), b) region 1, c) USA, d) 2006
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  #6  
Old 1st February 2007, 00:29
jvc jvc is offline
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I can't believe how many times I've posted this. But it's ok. This is why we're here..............
Try this:
Go into your Device Manager, and find your drive. Right click on it, and choose "Uninstall". After it uninstalls, reboot, and let Windows detect new hardware, and install new a driver for you.
Good luck!

This will fix your problem sometimes, but not always. Worth a try though.
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  #7  
Old 1st February 2007, 00:53
agentriston agentriston is offline
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I just tried that and it didn't work
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  #8  
Old 1st February 2007, 00:58
Webslinger Webslinger is offline
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Quote:
Originally Posted by agentriston View Post
I just tried that and it didn't work
What happens if you disable anydvd?
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My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of Slysoft nor its developers. I do not work for Slysoft.

Post all technical support questions on the forums please instead of private messaging me; technical support requests sent to me will be deleted. Private message me only for moderation issues, please. Thank you.

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  #9  
Old 1st February 2007, 01:11
agentriston agentriston is offline
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Even with anydvd disabled, the drive still won't pick up the disc
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  #10  
Old 1st February 2007, 02:45
Webslinger Webslinger is offline
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Quote:
Originally Posted by agentriston View Post
Even with anydvd disabled, the drive still won't pick up the disc
Maybe your drive is going bad or maybe it's a problem with the original disc? If Anydvd is disabled, and this is still happening, then it seems reasonable, to me, to think this isn't an Anydvd issue.

Have you tried that disc in another computer system?
__________________
My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of Slysoft nor its developers. I do not work for Slysoft.

Post all technical support questions on the forums please instead of private messaging me; technical support requests sent to me will be deleted. Private message me only for moderation issues, please. Thank you.

Click this before posting, please.
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