CD Rom missing - Windows Vista Bug

[Eriond]

Not quite sure where to post it, but here goes.

I updated AnyDVD, restarted, and 1 of 2 dvd drives were missing (the non-burner).

I looked a little bit and found this:
go to this key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11*CE-BFC1-08002BE10318}
Delete UpperFilter and LowerFilter.
Restart.

Well, this got both DVD drives back, but then AnyDVD said no drives available, although my computer found them fine and could use them (so could every other program).

So I reinstall AnyDVD, and same problem. Hope someone can help.

[Webslinger]

If you're using Vista, then click this.

If you have Zonealarm on your system, ensure Anydvd is being given permission to access the trusted zone.
Similarly if you have a firewall, antivirus or spyware program--ensure it's not blocking Anydvd from running.
Provided you downloaded Anydvd from Slysoft's website, Anydvd is a safe program (you have nothing
to be paranoid about).

If you have System Mechanic, System Mechanic Pro, or any kind of registry monitoring program, please ensure
these programs are allowing Anydvd's installation program to modify your registry--as those programs can block
Anydvd from installing properly.

If you keep getting "your trial has ended" messages, despite using your license key
visit http://forum.slysoft.com/showthread.php?t=196

If Anydvd says your drive is disabled, ignore the message unless you also receive it
when you have a movie inserted in that drive. Some drives' firmware may report the wrong
information to Anydvd. Often Anydvd will still function properly.
visit http://forum.slysoft.com/showpost.ph...1&postcount=12 (Zebadee's Anydvd works fine)

If Anydvd can't see your drives or they aren't listed, click the red fox icon on your toolbar. Navigate to "Drives"-->"Selection".
Ensure your optical drives are checkmarked.

Right click the Anydvd icon on your desktop. Click "properties". Click the "Compatibility tab". If you're using
Windows XP, ensure the box for "compatibility mode" is not selected. -- thanks to vbro for the information

linx05 says Teatimer enabled on Spybot can cause problems during installation: visit http://forum.slysoft.com/showpost.ph...04&postcount=5

1. Exit out of all Slysoft programs and reinstall

a) Keep your license key file backed up safely
b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
c) Reboot
d) Try running a registry cleaner program at this point like CCleaner
e) Download Anydvd http://static.slysoft.com/SetupAnyDVD.exe
f) Exit all Slysoft programs (including Anydvd, Clonedvd2, Clonecd, Clonecdtray, Clonedvdmobile, etc.). Check Windows Task Manager if you have to.
g) At this point disable your antivirus and firewall programs
h) Reinstall
i) Reboot
j) Install your license key (if required) http://forum.slysoft.com/showthread.php?t=732
k) At this point enable your antivirus and firewall programs


If that doesn't work go on to step 2.

2. Read http://forum.slysoft.com/showthread.php?t=1307 fully

3. i. For XP with ide burners
Click this

Do what it says to do if you have XP and an ide burner/optical drive.

ii. For Vista with ide burners

Go into device manager, and check to ensure you're using standard Microsoft ide busmaster drivers.

Right click on your PCI IDE Bus Master controller, and remove it. Ensure that it also removes the driver for your DVD/CD rom. Reboot. Your system should find hardware. After your system is finished installing hardware, reboot again.

click http://forum.slysoft.com/showpost.ph...0&postcount=20 to get a better idea of what I'm asking for if you're using Vista.


4. a) Download imgburn. It's a free program: http://www.imgburn.com/index.php?act=download
(it's also an excellent program imo)

b) Go to Tools > Filter Driver Load Order. Click "Clipboard". Then paste the information you pasted into your clipboard into your next post (ctrl-v).


OR

visit http://forum.slysoft.com/showpost.ph...7&postcount=11 (thanks to Zebadee)
Use one of the programs mentioned, and list your Lowerfilters and Upperfilters in your next post.

Or for XP users only,
Click Start, Run
type regedit
Go to
HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

We want what's listed in "LowerFilters" and "UpperFilters". List your Lowerfilters and Upperfilters in your next post.

Before you do this visit http://www.cdr-zone.com/forum/about4719.html, and read the first post please, so you can get a better understanding of what is going on.

Do not start randomly deleting filters, please.

5. If Anydvd/Clonedvd2 is locking up at this point, then read http://forum.slysoft.com/showpost.ph...97&postcount=4

[Eriond]

Drive letter would be H (4 hard drives, 2 dvd)

It's an internal IDE drive. LiteOn I think.

[Webslinger]

Originally Posted by Eriond

Drive letter would be H (4 hard drives, 2 dvd)

It's an internal IDE drive. LiteOn I think.

Go into device manager, and check to ensure you're using standard Microsoft ide busmaster drivers.

Right click on your PCI IDE Bus Master controller, and remove it. Ensure that it also removes the driver for your DVD/CD rom. Reboot. Your system should find hardware. After your system is finished installing hardware, reboot again.

click http://forum.slysoft.com/showpost.ph...0&postcount=20 to get a better idea of what I'm asking for if you're using Vista.

[Eriond]

I did what you said. Uninstalled it, CD dissapearred. Restarted, both showed up, but they wouldn't work with anyDVD. Restarted again, 2nd drive gone again.

[Webslinger]

Originally Posted by Eriond

I did what you said. Uninstalled it, CD dissapearred. Restarted, both showed up, but they wouldn't work with anyDVD. Restarted again, 2nd drive gone again.

You're using Anydvd 6.1.7.4, right?

Unless you have remnants of some program from here conflicting on your system, I'm out of ideas.

[Eriond]

Yes, latest version right from the website. Downloaded it tonight.

[Peer]

Originally Posted by Eriond

I looked a little bit and found this:
go to this key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11*CE-BFC1-08002BE10318}
Delete UpperFilter and LowerFilter.

If you deleted UpperFilter and LowerFilter, then you also uninstalled the AnyDVD driver. You'd need to reinstall AnyDVD in that case.

[Webslinger]

Originally Posted by Eriond

So I reinstall AnyDVD, and same problem.

Originally Posted by peer

If you deleted UpperFilter and LowerFilter, then you also uninstalled the AnyDVD driver. You'd need to reinstall AnyDVD in that case.

Eriond did, according to the the first post.

[Eriond]

LOL, restarted my computer and everything all of a sudden works. I will post upper/lower if it happens again though.