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#1
19th September 2007, 02:46
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"Your Trial Period is Expired" on AnyDVD & Clone DVD
I had purchased AnyDVD and Clone DVD in 2006. Recently, when I am updated the new version with the registration keys and it is popped up with the message: "Your Trial Period is Expired". Is any one has the same issue as I has? I sent an e-mail to the Slysoft administrator and they promised to send me a new keys but I have waiting for more than a month with no mail from them. HELP!!!
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#2
19th September 2007, 02:50
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Please click: http://forum.slysoft.com/showthread.php?t=196
__________________
My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft. Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you. Please read the SlySoft Forum Etiquette before posting.
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#3
19th September 2007, 03:03
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I got the same problem as you have explained above. Both of my license AnyDVD and Clone DVD are not working any longer. I bought them last year.
My SlySoft order number: . I gave slysoft administrator my last four credit card numbers and address per their requested, but I am still not received any new license number for both AnyDVD and Clone DVD. Qty Item Price Tax Total ---------------------------------------------------------------- 1 Bundle Package 59.00 0.00 59.00 - AnyDVD - CloneDVD Help !!!
Last edited by Webslinger; 19th September 2007 at 03:13.
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#4
19th September 2007, 03:04
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"Expired" popped up after put in the license keys
My SlySoft order number: . I gave slysoft administrator my last four credit card numbers and address per their requested, but I am still not received any new license number for both AnyDVD and Clone DVD.
Qty Item Price Tax Total ---------------------------------------------------------------- 1 Bundle Package 59.00 0.00 59.00 - AnyDVD - CloneDVD Help !!!
Last edited by Webslinger; 19th September 2007 at 03:13.
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#5
19th September 2007, 03:13
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Do not post in multiple threads about the exact same issue. Do not post your order number.
"Please contact SlySoft support at http://www.slysoft.com/contact.html and ask for a key replacement. To identify your order you have to submit at least your email address (used in your original order), your full name and serial#. To make sure the replacement keys will not be blacklisted again, please
If you contacted them before, then you have to contact them again and wait for a reply.
__________________
My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft. Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you. Please read the SlySoft Forum Etiquette before posting. Last edited by Webslinger; 19th September 2007 at 03:16.
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