A Mighty Heart R1

[Murman]

OK....I have attempted to use both CLONEDVD and 1-CLICK, (both with ANYDVD)....to back up Angelina Jolie's new flick "A MIGHTY HEART", and both have resulted in coasters.
After the main/top menu appears, and one presses PLAY...the next immediate screen asks the user a choice: to play the movie, or to play the movie with a commentary.
If you leave the menu choice on the screen for 5 secs...the DVD stops and you get the good 'ole Blue screen.

Please see attached ZIP folder....

I look forward to your feedback.
Murman

[Webslinger]

There's nothing interesting on this disc in terms of protection--just RCE and CSS. Nothing special. Practically anything can handle it.

Blue screens of death typically indicate someone is either experiencing some sort of driver conflict or they're experiencing a hardware issue.

1) What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.) c)media code, d) capacity/size, e) batch codes/serial codes (often found printed on the inner plastic hub of the blank disc), and f)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).

If you don't know how to obtain media codes, you may find the following programs useful:

http://dvd.identifier.cdfreaks.com and http://www.dvdinfopro.com/

2) At what speed are you burning your blank media?

[Coaster]

@ Murman,

Perchance are you aware that your Toshiba Samsung Storage Technology (TSSTCORP) TS-L532L DVD Burner has version HP12 Firmware dated 28 December 2004. In short your TS-L532L DVD Burner is using Firmware that is almost 3 years old.

This means that when you are using any new modern Blank DVD Media that has a MID (Manufacture ID and Media Code) Code Manufactured after 28 December 2004 that your TS-L532L DVD Burner will not have the correct write strategies incorporated into the Firmware to effectively and efficiently process this Media correctly. This means any DVD Media whose rated speed is faster than 8x speed or any DL Media will not be processed correctly with your Toshiba Samsung Storage Technology (TSSTCORP) TS-L532L DVD Burner. This is something to seriously consider when you experience Media Burning issues and/or Media Viewing/Playback problems which your two SlySoft Forum postings indicate that you have recently experienced.

It is time to seriously search for new recently released TS-L532L DVD Burner Firmware (which I believe doesn’t exist) or seriously consider obtaining a new modern DVD Burner that the manufacture supports with recent current up to date Firmware.

Regards,
Coaster

[Murman]

Originally Posted by Webslinger

There's nothing interesting on this disc in terms of protection--just RCE and CSS. Nothing special. Practically anything can handle it.

Blue screens of death typically indicate someone is either experiencing some sort of driver conflict or they're experiencing a hardware issue.

1) What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.) c)media code, d) capacity/size, e) batch codes/serial codes (often found printed on the inner plastic hub of the blank disc), and f)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).

If you don't know how to obtain media codes, you may find the following programs useful:

http://dvd.identifier.cdfreaks.com and http://www.dvdinfopro.com/

2) At what speed are you burning your blank media?

ANSWERS

1) I am using Taiyo Yuden Premium DVD-R 8X (TGY02)
2) I am burning at 4X..
here is my 1-CLICK log for your perusal...

05/11/2007 8:37:15 PM warning CLOSE button clicked by user
05/11/2007 8:20:04 PM info Writer: Media removed. Burning layer not ready to write
05/11/2007 8:20:02 PM info Folder "C:\Documents and Settings\Owner\Application Data\1ClickDVDCopy\Temp" deleted
05/11/2007 8:16:01 PM info Copy completed.
05/11/2007 8:16:01 PM info Writer: Finalization Time 00:00:58 - Total completion time 00:16:58
05/11/2007 8:15:02 PM info Writer: Write finished in 00:15:59 - Finalization start here. Avg. burn rate 3.82
05/11/2007 7:59:26 PM info Writer: Lead-in burning time (mS) 0
05/11/2007 7:59:02 PM info Writer: Write started 2253360 sectors to write
05/11/2007 7:59:02 PM info Writer: Init success: DVD-R SAO
05/11/2007 7:59:02 PM info Writer: Writing speed requested x4.0, effective x4.0
05/11/2007 7:59:02 PM info Writer: Available write speed: 8x, 4x, 2x
05/11/2007 7:59:02 PM info Writer: Media ID: TYG02
05/11/2007 7:59:02 PM info Writer: Media type: DVD-R
05/11/2007 7:59:02 PM info Writer: Scanned files #27, folder #2 - total size 4613730304 b. (4.3 Gb.)
05/11/2007 7:59:02 PM info Writer: Inserted media type : DVD-R
05/11/2007 7:59:02 PM info Writer: Write started
05/11/2007 7:59:00 PM info Volume name: MIGHTY_HEART_DOM
05/11/2007 7:59:00 PM info Source path for burning "C:\Documents and Settings\Owner\Application Data\1ClickDVDCopy\Temp\MIGHTY_HEART_DOM\VIDEO_TS"
05/11/2007 7:58:40 PM info Writer: New media inserted. Burning layer is ready to write
05/11/2007 7:58:39 PM info Writer: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
05/11/2007 7:58:39 PM info Writer: New Drive selected : 0:0:0 - SONY DVD RW DRU-820A 2.0d [F] (Usb)
05/11/2007 7:58:39 PM info Writer: Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
05/11/2007 7:58:39 PM info IFO reallocation not required
05/11/2007 7:58:39 PM info Preparing to burn
05/11/2007 7:58:39 PM info Transcoding finished
05/11/2007 7:58:39 PM info Transcoding time: 0:38:04
05/11/2007 7:20:34 PM info Transcoding started...
05/11/2007 7:20:34 PM info Working Folder has "59440 Mb." of free space
05/11/2007 7:20:34 PM info Working Folder : C:\Documents and Settings\Owner\Application Data\1ClickDVDCopy
05/11/2007 7:20:34 PM info Source size : 7.8416 GB
05/11/2007 7:20:34 PM info Enable media stats collection - VSO: FALSE
05/11/2007 7:20:34 PM info Turn off computer after burn: FALSE
05/11/2007 7:20:34 PM info Delete temporary files: TRUE
05/11/2007 7:20:34 PM info Warn before erasing RW media: TRUE
05/11/2007 7:20:34 PM info Allow DVD tray eject: TRUE
05/11/2007 7:20:34 PM info Prompt for another copy of the same source: TRUE
05/11/2007 7:20:34 PM info Preferred Burn Speed: x4
05/11/2007 7:20:34 PM info Prefer DVDR SAO: FALSE
05/11/2007 7:20:34 PM info Save Episodes or Extras option setting: FALSE
05/11/2007 7:20:34 PM info DVD-R Write Mode: Default - Let burn engine decide
05/11/2007 7:20:34 PM info Dual Layer Media: FALSE
05/11/2007 7:20:34 PM info Movie Only Menus: TRUE
05/11/2007 7:20:34 PM info Keep Subtitles: TRUE
05/11/2007 7:20:34 PM info Prefer DTS Audio: FALSE
05/11/2007 7:20:34 PM info All Languages: TRUE
05/11/2007 7:20:34 PM info Extras or Episodes: TRUE
05/11/2007 7:20:34 PM info Show Hint popups: TRUE
05/11/2007 7:20:34 PM info START button clicked
05/11/2007 7:20:30 PM info Estimated Required Compression: 43%
05/11/2007 7:20:30 PM info Titleset 6 - Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
05/11/2007 7:20:30 PM info Titleset 5 - Audio 3: Español (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x82)
05/11/2007 7:20:30 PM info Titleset 5 - Audio 2: Français (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x81)
05/11/2007 7:20:30 PM info Titleset 5 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x80)
05/11/2007 7:20:30 PM info Titleset 4 - Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
05/11/2007 7:20:29 PM info Titleset 3 - Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
05/11/2007 7:20:29 PM info Titleset 2 - Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
05/11/2007 7:20:29 PM info Titleset 1 - Audio 8: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x87)
05/11/2007 7:20:29 PM info Titleset 1 - Audio 7: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x86)
05/11/2007 7:20:29 PM info Titleset 1 - Audio 6: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x85)
05/11/2007 7:20:29 PM info Titleset 1 - Audio 5: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x84)
05/11/2007 7:20:29 PM info Titleset 1 - Audio 4: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x83)
05/11/2007 7:20:29 PM info Titleset 1 - Audio 3: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x82)
05/11/2007 7:20:29 PM info Titleset 1 - Audio 2: Not Specified (Dolby AC-3 1ch 48Kbps DRC ) (ID: 0x81)
05/11/2007 7:20:29 PM info Titleset 1 - Audio 1: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x80)
05/11/2007 7:20:29 PM info Preferred Audio Language : english
05/11/2007 7:20:29 PM info Volume name: MIGHTY_HEART_DOM
05/11/2007 7:20:29 PM info CPRx error correction enabled : FALSE
05/11/2007 7:20:17 PM info Estimated Required Compression: 22%
05/11/2007 7:20:17 PM info Titleset 5 - Audio 3: Español (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x82)
05/11/2007 7:20:17 PM info Titleset 5 - Audio 2: Français (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x81)
05/11/2007 7:20:17 PM info Titleset 5 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x80)
05/11/2007 7:20:16 PM info Preferred Audio Language : english
05/11/2007 7:20:16 PM info Volume name: MIGHTY_HEART_DOM
05/11/2007 7:20:16 PM info CPRx error correction enabled : FALSE
05/11/2007 7:20:10 PM info Destination: [F] SONY DVD RW DRU-820A 2.0d (Usb) -
05/11/2007 7:20:10 PM info Source: [D] TSSTcorp CD/DVDW TS-L532L HP12 (Ide) - Multiword DMA Mode 2
05/11/2007 7:20:10 PM info COPYTODVD: 4.0.4.60
05/11/2007 7:20:10 PM info DVD2DVD: 5.5.1.5 VSO_HWE: 2.1.3.324 BOUDUCON: 1.7.2.17
05/11/2007 7:20:10 PM info AnyDVD Safe Mode: FALSE
05/11/2007 7:20:10 PM info AnyDVD process detected: 6.1.9.3
05/11/2007 7:20:10 PM info [F] SONY DVD RW DRU-820A 2.0d (Usb)
05/11/2007 7:20:10 PM info [D] TSSTcorp CD/DVDW TS-L532L HP12 (Ide)
05/11/2007 7:20:10 PM info Loading reader listbox
05/11/2007 7:20:10 PM info [F] SONY DVD RW DRU-820A 2.0d (Usb)
05/11/2007 7:20:10 PM info [D] TSSTcorp CD/DVDW TS-L532L HP12 (Ide)
05/11/2007 7:20:10 PM info Loading writer listbox
05/11/2007 7:20:09 PM info Burning engine : VSO SDK
05/11/2007 7:20:09 PM info Read access layer: Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
05/11/2007 7:20:09 PM info Update Notification enabled : TRUE
05/11/2007 7:20:09 PM info AutoPlay setting: Enabled
05/11/2007 7:20:09 PM info User default language : 4105 (0x1009h) - English (Canadian)
05/11/2007 7:20:09 PM info System default language : 4105 (0x1009h) - English (Canadian)
05/11/2007 7:20:09 PM info Version 5.3.1.9
05/11/2007 7:20:09 PM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 5\1ClickDvdCopy.exe"
05/11/2007 7:20:09 PM info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
05/11/2007 7:20:08 PM info ******************** Report session started ********************

I had my ANYDVD set to AI auto.....

Any other information would be helpful...

Murman

[Webslinger]

Originally Posted by Murman

If you leave the menu choice on the screen for 5 secs...the DVD stops and you get the good 'ole Blue screen.

Is this a blue screen of death on your computer? What software player and version are you using?
What version is your graphics card driver? And what graphics card are you using?
Have you tried playing the backup in another drive?
Have you tried playing the backup in a standalone dvd player?

Does the original act the same with Anydvd enabled on your computer? How about with Anydvd disabled?

[Clams]

Ya.... I did Mighty Heart with AnyDVD and Shrink a couple weeks ago. totally unremarkable title.
Just watched it tonight - totally unremarkable title again.

-W

[lario48]

I backed up "A Mighty Heart" using AnyDvd and 1Click. No problem whatsoever. If and when you get this problem fixed and you use 1Click for this title, be sure to include subtitles. In fact I keep subtitles enabled all the time.

[Webslinger]

Originally Posted by lario48

I backed up "A Mighty Heart" using AnyDvd and 1Click. No problem whatsoever. If and when you get this problem fixed and you use 1Click for this title, be sure to include subtitles. In fact I keep subtitles enabled all the time.

Subtitles aren't affecting this issue Murman is having with the menu, but thank you for the advice.

I just want clarification on this "blue screen" (whether it's happening on his computer during playback . . . or whether it's something else).

If it's on the computer, we can pursue a number of possibilities . . .

Anyway, this doesn't appear to be an Anydvd issue at this time.

[lario48]

Originally Posted by Webslinger

Subtitles aren't affecting this issue Murman is having with the menu, but thank you for the advice.

I just want clarification on this "blue screen" (whether it's happening on his computer during playback . . . or whether it's something else).

If it's on the computer, we can pursue a number of possibilities . . .

Anyway, this doesn't appear to be an Anydvd issue at this time.

Yeah, I just added the subtitle information. It was solely a 1Click thing. You're correct, it does not appear to be an Anydvd issue. I had no problem.

[Murman]

Originally Posted by Webslinger

Subtitles aren't affecting this issue Murman is having with the menu, but thank you for the advice.

I just want clarification on this "blue screen" (whether it's happening on his computer during playback . . . or whether it's something else).

If it's on the computer, we can pursue a number of possibilities . . .

Anyway, this doesn't appear to be an Anydvd issue at this time.

I need to clarify...when I said blue screen, I was referring the blue screen on my stand-alone DVD players (JVC and a lesser brand), that I do all my testing on.
In addition, the same DVDs that were burned with both 1-CLICK and CLONEDVD2 (both w/ANYDVD) have the exact same problem on both my internal dvd drive (TS-L532L), and my external Sony (DRU-820A)......

It happens right after you choose play....the next option the user is asked to choose, is to PLAY MOVIE or to PLAY MOVIE with INTRO.
IF you wait a few secs...the movie simply stops.

Murman