Results 1 to 7 of 7

Thread: Cannot play Synecdoche, New York Blu-Ray

  1. #1
    Join Date
    Mar 2009
    Posts
    2

    Unhappy Cannot play Synecdoche, New York Blu-Ray

    I'm having a problem playing the image file of Synecdoche, New York on Blu-Ray. The movie plays fine with the actual disc in the drive.

    This is from the AnyDVD HD status screen:
    Summary for drive G: (AnyDVD 6.5.3.2)
    HL-DT-ST BDDVDRW GGC-H20L 1.03 43091808258BLE0905
    Drive (Hardware) Region: 0 (not set!)

    Media is a Blu-Ray disc.

    Total size: 19964416 sectors (38993 MBytes)
    Video Blu-ray label: SYNECDOCHE_NEW_YORK
    Media is AACS protected!
    Removed AACS copy protection!
    Can't determine region code!
    Blu-ray Java signatures fixed!
    BD-Live deactivated!
    Removed UOPs!

    After I copy the image file to the hard drive, I use Virtual CloneDrive to mount the image. Interestingly, the name (SYNECDOCHE_NEW_YORK) does not appear on the virtual drive from the My Computer view.

    Nonetheless, when I play the virtual disc from that drive with PowerDVD 9, it loads the Blu-ray disc and starts up with the movie's loading graphic.

    PowerDVD 9 also pops up with a warning:
    "This Blu-Ray Disc's digital signature is not recognized or invalid, therefore the BD-J content may be unsafe. Do you want to continue the connection to the BD-Live site? Click 'Yes' to continue the connection. Click 'No' to continue the playback without internet access."

    Regardless of wheter I press yes or no, the Blu-Ray loading screen appears, it slowly loads, and then it moves on to the next screen, but there is no audio or video; it's just black. The timecode is running though. I've tried skipping ahead to the next chapters but they are all just black.

    I've attached the log file.

    Suggestions?
    Attached Files Attached Files

  2. #2
    Join Date
    Jun 2007
    Posts
    10,639

    Default

    Try manually setting the region to the region of the disc

  3. #3
    Join Date
    Mar 2007
    Location
    Toronto, Ontario, Canada
    Posts
    2,263

    Default

    You have packet writing junk installed on your system.

    Filter Name: clbstor
    File Name: C:\WINDOWS\system32\Drivers\clbstor.sys
    File Version: 5.0.3004 [5.0.0.3004]
    File Description: Cyberlink Storage Helper Driver (WindowsNT5.x)
    Product Name: Cyberlink Instantburn
    Product Version: 5.0.3004 [5.0.0.3004]
    Company Name: Cyberlink Co.,Ltd.
    Copyright: Copyright(C) Cyberlink Co.,Ltd.
    Cyberlink Instantburn packet writing software

    Packet writing software is bad for many of the programs. Including AndDVD.

    1.
    i) Create a backup of your registry: http://support.microsoft.com/kb/322756

    ii) Download imgburn. It's a free program: http://www.imgburn.com/index.php?act=download
    (it's also an excellent program)

    iii) Go to Tools > Filter Driver Load Order.

    Select "clbstor.sys". Click "remove selected filter".

    Click "ok".

    2.
    Reboot, once done create another log file and post it.

    Keep in mind that the programs that installed those filters may no longer function properly.

    3.
    After restart of computer Click the red fox icon on your toolbar. Click "default". Click "ok".
    If you fail to plan...you plan to fail would you not agree..Think about it

  4. #4
    Join Date
    Mar 2007
    Location
    Toronto, Ontario, Canada
    Posts
    2,263

    Default

    Hmm, This blu-ray include PS3 update as well. Strange to me at least.
    If you fail to plan...you plan to fail would you not agree..Think about it

  5. #5
    Join Date
    Mar 2009
    Posts
    2

    Default New log file

    Hawk,

    Thanks for the info. I did the steps you suggested. Here's the new log file.

    What now?
    Attached Files Attached Files

  6. #6
    Join Date
    Jan 2007
    Posts
    30,519

    Default

    1. Update Anydvd: http://forum.slysoft.com/showthread.php?t=28781

    2. Click the red fox icon on your toolbar. Click "default". Click "ok"
    Last edited by Webslinger; 31st March 2009 at 00:12.
    My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

    Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

    Please read the SlySoft Forum Etiquette before posting.

  7. #7
    Join Date
    Mar 2007
    Location
    Toronto, Ontario, Canada
    Posts
    2,263

    Default

    You have lot of process running, may be one or more is causing issues

    Running processes:
    PID: 0: [System Process]
    PID: 4: System
    PID: 524: smss.exe
    PID: 592: csrss.exe
    PID: 652: wininit.exe
    PID: 664: csrss.exe
    PID: 700: services.exe
    PID: 712: lsass.exe
    PID: 728: lsm.exe
    PID: 880: svchost.exe
    PID: 928: nvvsvc.exe
    PID: 972: winlogon.exe
    PID: 996: svchost.exe
    PID: 1116: livesrv.exe
    PID: 1132: vsserv.exe
    PID: 1212: svchost.exe
    PID: 1268: svchost.exe
    PID: 1304: svchost.exe
    PID: 1472: audiodg.exe
    PID: 1536: SLsvc.exe
    PID: 1620: svchost.exe
    PID: 1704: rundll32.exe
    PID: 1800: svchost.exe
    PID: 324: spoolsv.exe
    PID: 352: svchost.exe
    PID: 1820: AppleMobileDeviceService.exe
    PID: 1976: mDNSResponder.exe
    PID: 2076: LSSrvc.exe
    PID: 2092: GoogleUpdate.exe
    PID: 2116: nTuneService.exe
    PID: 2296: svchost.exe
    PID: 2312: ShuttleEngine.exe
    PID: 2352: StarWindServiceAE.exe
    PID: 2368: svchost.exe
    PID: 2400: UpdateCenterService.exe
    PID: 2444: ViewpointService.exe
    PID: 2480: svchost.exe
    PID: 2524: SearchIndexer.exe
    PID: 2572: nSvcAppFlt.exe
    PID: 2616: nSvcIp.exe
    PID: 2736: taskeng.exe
    PID: 3472: TrustedInstaller.exe
    PID: 3780: dwm.exe
    PID: 3820: taskeng.exe
    PID: 3908: explorer.exe
    PID: 2280: RtHDVCpl.exe
    PID: 2608: IBurn.exe
    PID: 3104: jusched.exe
    PID: 3280: VCDDaemon.exe
    PID: 2852: XBoxStat.exe
    PID: 3408: brs.exe
    PID: 2288: bdagent.exe
    PID: 3672: acrotray.exe
    PID: 3828: GoogleDesktop.exe
    PID: 3856: realsched.exe
    PID: 3928: iTunesHelper.exe
    PID: 3944: GoogleDesktop.exe
    PID: 2788: ShuttleHelper.exe
    PID: 2100: PDVD9Serv.exe
    PID: 1432: rundll32.exe
    PID: 2948: ProfilerU.exe
    PID: 2184: SaiMfd.exe
    PID: 3008: Power2GoExpress.exe
    PID: 1612: AnyDVDtray.exe
    PID: 1980: GoogleUpdate.exe
    PID: 764: robotaskbaricon.exe
    PID: 2664: SetPoint.exe
    PID: 4016: ObjectDock.exe
    PID: 3536: KHALMNPR.exe
    PID: 4196: iPodService.exe
    PID: 5612: seccenter.exe
    PID: 2724: WmiPrvSE.exe
    PID: 4924: consent.exe
    PID: 5136: SearchProtocolHost.exe
    PID: 1652: SearchFilterHost.exe
    PID: 5200: dllhost.exe
    PID: 5788: WinRAR.exe
    Try with different account and narrow down the list of programs to see if that helps.
    Also you have IBurn.exe running. Stop that process.

    iburn.exe general information

    Author:CyberLink Corporation.

    Part of:InstantBurn

    Common Path(s):%programfiles%\cyberlink\instantburn\win2k
    Last edited by Hawk; 30th March 2009 at 23:31.
    If you fail to plan...you plan to fail would you not agree..Think about it

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •