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Thread: [Resolved by cleaning standalone player] Bad disks?

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  1. #1
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    Question [Resolved by cleaning standalone player] Bad disks?

    I just opened a new pack of Verbatim +R DL made in Singapore and the first three disks I copied failed to run. Every time the program reported it was OK. My question is is it likely that the disks are bad - all of them?

    3 for 3 failure to play seems pretty bad. I've used the setup about 30 times since I bought the new DVD writer (to eliminate the "weak hardware" question) and used my prior pack of disks (Verbatim +R DL made in Hong Kong).

    I'm searching for the last log file, but as it worked as far as the software is concerned I'm not sure this will help very much. But I can't find it anyway so it is a moot point. I guess a second question is where is the log file kept and is it a growing file with every action or just the last time you executed the program? I see "Log Enabled" is checked in the CloneCD Log window.

    BTW, I had problems in the past and was not happy given the cost of disks at $5 a pop and constant failures. First, I found disks at Sam's Club (Verbatium - see above) at about $1.20 each which beats the heck out of the price I had been told. Second, the new DVD writer seems to have cleared up some of the problems as well.

    I doubt anyone will remember this from long ago, but it is only fair that the impression I gave before be corrected by me just as publicly as I gave them the first time.

    I will try a test using CloneDVD to see if that makes any difference.

  2. #2
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    Quote Originally Posted by Jerry62712 View Post
    I just opened a new pack of Verbatim +R DL made in Singapore and the first three disks I copied failed to run.
    i) Failed to play in what?

    ii) Did you attempt playback on your computer?

    iii) How about in another standalone dvd player?


    (Verbatim +R DL made in Hong Kong).
    Verbatim+R DL is not made in Hong Kong.


    I guess a second question is where is the log file kept and is it a growing file with every action or just the last time you executed the program? I see "Log Enabled" is checked in the CloneCD Log window.

    It appears in a window. You can copy and paste the text here if you want.

    BTW, I had problems in the past and was not happy given the cost of disks at $5 a pop and constant failures.
    I don't know where you buy your stuff, but you're getting ripped off.


    I doubt anyone will remember this from long ago
    Your old thread is here:http://forum.slysoft.com/showthread.php?t=27984

    1. Use Anydvd 6.5.4.3 beta: click http://sandbox.slysoft.com/beta/SetupAnyDVD6543.exe
    (If you don't own Anydvd, you can try the program for free for 21 days).


    You may need to reboot after installing if prompted to do so.

    2. Click the red fox icon on your toolbar. Click "default". Click "ok".

    3. If you're using +R DL blank discs, I recommend using Clonecd: click http://forum.slysoft.com/showthread.php?t=327


    3. If you still have problems, then . . .

    A. Remove packet writing software from your system, including Roxio's Directcd, Nero's Incd, Roxio/Sonic's DragtoDisc, Drive Letter Access, CyberLink InstantBurn, NTI's Filecd, etc. click http://forum.slysoft.com/showthread.php?t=15536 and read fully

    B. Check to see if there's an updated firmware version for your burner and your reader; see this example for instructions.

    C. Set your drive's region code if it's not set already. With some dvds and some drives, Anydvd cannot decrypt CSS unless your drive's region code is set properly. You must exit Anydvd when checking.

    1. Right click the fox on your toolbar. Exit Anydvd
    2. Click start. Right click on "My computer"--->select "properties".
    3. Click on the 'Hardware' tab--->click the 'device manager' button.
    4. Open the dvd/cdrom branch---> right click on your optical drive
    5. Click "properties".
    6. You should have a region tab. From there you can select a region.
    7. Select the region that you're in
    8. Start Anydvd



    D. Post an Anydvd .zip log file

    i) Ensure Anydvd is running.
    ii) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
    iii) Right click the red fox icon on your toolbar.
    iv) Select "Create Logfile"
    v) Wait for Anydvd to create a log file.
    vi) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    vii) Windows Explorer will open, and you will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    viii) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
    ix) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    x) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    xi) Click the "Browse" button, and locate and select the .zip file you created.
    xii) click "upload"
    xii) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


    E. State the a)full error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?


    F. What blank media are you using? Specify
    1. brand name
    2. type (-R, +R, -RW, +RW, RAM, DL, ...),
    3. media code (I really want this info),
    4. capacity/size,
    5. batch codes/serial codes (often found printed on the inner plastic hub of the blank disc . . . if you can't find this, then nevermind), and
    6. country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).
    If you don't know how to obtain media codes, you may find the following programs useful:



    G. At what speed are you burning your blank media?


    H. This step is NOT necessary, but would be nice for troubleshooters. Click the red fox icon in your system tray. Select "status" on the left hand side of your screen. With the problematic disc inserted in your computer, click the appropriate drive tab letter (the drive containing the disc) in Anydvd. In the window below the drive letter (just right click in the window and choose "select all" and then "copy"), copy and paste (right click, select "paste") the information into your next reply on these forums. If you made a backup, do this step for both the original disc and the backup, please.


    I. Click http://forum.slysoft.com/showthread.php?t=5091 to see if your question has already been answered
    Last edited by Webslinger; 26th April 2009 at 23:46.
    My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

    Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

    Please read the SlySoft Forum Etiquette before posting.

  3. #3
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    Because I asked two questions, I'll reply twice once per question.

    I'm guessing that a log file is not created then? Just kept in memory and you have to manually copy and paste if you want to keep it?

    I couldn't find an AnyDVD log. What name is it and where is it by default?

    TIA,
    Jerry

  4. #4
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    Quote Originally Posted by Jerry62712 View Post
    I'm guessing that a log file is not created then?
    Just like Anydvd, you have to tell the program to create one.


    Just kept in memory and you have to manually copy and paste if you want to keep it?
    While Clonecd is copying there is a menu selection under "Tools" called "log". A Clonecd log window pops up. Then select "save log as". Specify a filename. The file will be a text file.


    I couldn't find an AnyDVD log. What name is it and where is it by default?
    If you follow my previous instructions in this thread properly, you'll know what to do.
    Last edited by Webslinger; 26th April 2009 at 23:43.
    My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

    Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

    Please read the SlySoft Forum Etiquette before posting.

  5. #5
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    Jan 2009
    Posts
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    I'm using AnyDVD v.6.5.3.1 and I used CloneCD 5.3.1.4 2009-03-16 which is automatically updated. I am trying CloneDVD (not sure of the version as it is running, but automatic update is turned on). I'm a registered owner of all three.

    I had my DVD writer replaced when there seemed to be an issue with "weak writes" and that certainly improved. My new DVD writer is a 22-X Liteon and it worked 90% of the times with the last batch of disks I was using. I became concerned that the disks were bad when 3 out of 3 recorded with no problem, but would not play on the DVD player.

    Generally, I set the speed to 12X. I haven't seen any difference in speed so I'm guessing it is io bound and limited by the buss.

    I believe that I read here that Verbatim +R DL from Singapore were the best (or the best available to me here). My last batch were also those, but manufactured in a different location. If not Hong Kong, then perhaps Taiwan.

    Update. The CloneDVD just finished - no errors. The movie played in that drive. When I put it in the other drive in the computer, it played the initial warning in every language and then failed to play the movie. Put back in the first drive, it was able to play it again.

  6. #6
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    Quote Originally Posted by Jerry62712 View Post
    I'm using AnyDVD v.6.5.3.1
    You shouldn't be. I've provided you with a link to the Anydvd update already.

    I am trying CloneDVD (not sure of the version as it is running, but automatic update is turned on).
    Using Clonedvd with Verbatim +R DL instead of Clonecd for your purposes is pointless. I'm not troubleshooting Clonedvd in the Clonecd forum. Stick with Clonecd for now.



    Generally, I set the speed to 12X.
    Don't.

    Burn at 4x or 2x with Verbatim +R DL.

    12x is usually fine with single layer discs.


    I believe that I read here that Verbatim +R DL from Singapore were the best
    Yes

    (or the best available to me here). My last batch were also those, but manufactured in a different location. If not Hong Kong, then perhaps Taiwan.
    Verbatim +R DL is not made in Taiwan nor Hong Kong.
    Last edited by Webslinger; 27th April 2009 at 00:20.
    My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

    Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

    Please read the SlySoft Forum Etiquette before posting.

  7. #7
    Join Date
    Jan 2007
    Posts
    30,519

    Default

    Use the Lite-on Booktype utility: click http://www.liteonit.com/DOWNLOADS/ut...ookType135.zip (install it)

    For the booktype manual: click http://www.liteonit.com/DOWNLOADS/ut...peManual_e.zip

    Follow the following instructions, step by step:


    1. Use Anydvd 6.5.4.3 beta: click http://sandbox.slysoft.com/beta/SetupAnyDVD6543.exe
    (If you don't own Anydvd, you can try the program for free for 21 days).


    You may need to reboot after installing if prompted to do so.

    2. Click the red fox icon on your toolbar. Click "default". Click "ok".

    3. If you're using +R DL blank discs, I recommend using Clonecd: click http://forum.slysoft.com/showthread.php?t=327
    (follow these instructions step by step)

    3. If you still have problems, then . . .

    A. Remove packet writing software from your system, including Roxio's Directcd, Nero's Incd, Roxio/Sonic's DragtoDisc, Drive Letter Access, CyberLink InstantBurn, NTI's Filecd, etc. click http://forum.slysoft.com/showthread.php?t=15536 and read fully

    B. Check to see if there's an updated firmware version for your burner and your reader; see this example for instructions.

    C. Set your drive's region code if it's not set already. With some dvds and some drives, Anydvd cannot decrypt CSS unless your drive's region code is set properly. You must exit Anydvd when checking.

    1. Right click the fox on your toolbar. Exit Anydvd
    2. Click start. Right click on "My computer"--->select "properties".
    3. Click on the 'Hardware' tab--->click the 'device manager' button.
    4. Open the dvd/cdrom branch---> right click on your optical drive
    5. Click "properties".
    6. You should have a region tab. From there you can select a region.
    7. Select the region that you're in
    8. Start Anydvd



    D. Post an Anydvd .zip log file (by doing the following):

    i) Ensure Anydvd is running.
    ii) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
    iii) Right click the red fox icon on your toolbar.
    iv) Select "Create Logfile"
    v) Wait for Anydvd to create a log file.
    vi) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    vii) Windows Explorer will open, and you will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    viii) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
    ix) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    x) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    xi) Click the "Browse" button, and locate and select the .zip file you created.
    xii) click "upload"
    xii) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


    E. State the a)full error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?


    F. What blank media are you using? Specify
    1. brand name
    2. type (-R, +R, -RW, +RW, RAM, DL, ...),
    3. media code (I really want this info),
    4. capacity/size,
    5. batch codes/serial codes (often found printed on the inner plastic hub of the blank disc . . . if you can't find this, then nevermind), and
    6. country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).
    If you don't know how to obtain media codes, you may find the following programs useful:



    G. At what speed are you burning your blank media?


    H. This step is NOT necessary, but would be nice for troubleshooters. Click the red fox icon in your system tray. Select "status" on the left hand side of your screen. With the problematic disc inserted in your computer, click the appropriate drive tab letter (the drive containing the disc) in Anydvd. In the window below the drive letter (just right click in the window and choose "select all" and then "copy"), copy and paste (right click, select "paste") the information into your next reply on these forums. If you made a backup, do this step for both the original disc and the backup, please.


    I. Click http://forum.slysoft.com/showthread.php?t=5091 to see if your question has already been answered
    Last edited by Webslinger; 27th April 2009 at 00:06.
    My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

    Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

    Please read the SlySoft Forum Etiquette before posting.

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