How to post an AnyDVD log file:
1.) Make sure AnyDVD is running.
2.) Put the problematic original movie DVD in your DVD drive. Wait for AnyDVD to scan the disc. (Please make sure you wait 10-15 minutes, some discs may take that long. If it still doesn’t work, do the following with no disc in the drive.)
3.) Right click the red fox icon on your system tray.
4.) Select "Create Logfile…"
5.) Wait for AnyDVD to create a log file.
6.) A pop-up screen will appear. Take note of the location where AnyDVD created the logfile and the logfile's name. (Typically AnyDVD will create a folder in My Documents named AnyDVD logs) Click "OK".
7.) Windows Explorer will open, and you will see a zip file called "Anydvd_Version_info_Driveletter_titleofmydisc.zip " (If the drive was empty, it will be called “AnyDVD_Version_info_Driveletter_EMPTY_DRIVE” ).
8.) When replying or posting in the Slysoft forum, look for the icon that looks like a paperclip (next to the Smilies icon).
9.) If you don't see the paperclip icon, click the "Go Advanced" button. You should see that icon now. Click the paperclip.
10.) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forum).
11.) Click the "Browse" button, locate and select the .zip file you created.
12.) Click "Upload".
13.) Click “Close this window”. The .zip file should be attached for us to look at.