Here's how to "Post an Anydvd .zip log file"
Originally Posted by woecarlson
a) Ensure Anydvd is running.
b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your system tray.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Windows Explorer will open, and you will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
h) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
i) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
x) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
j) Click the "Browse" button, and locate and select the .zip file you created.
k) click "upload"
l) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for the mods to take a look at
B. State the a)full error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?
I've attached an example of how to create a log file (which I assume that you know how to do, from your response above) and an example of System Information, if your log file can't be created for some odd reason.
Very strange that you can't create a log file.
Anyway, the mods should be able to help you out if you can somehow create a System Information log at the very least.
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