Just got this drive today, for my mom. When I plug it in and restart, all DVD drives disappear and do not work. When I plug the old one back in, everything works. Does anyone know what might be going wrong? I also checked in the BIOS and it reports the new drive as unknown. Everything was connected properly too. Does this model require master and slave? The older setup does not use master and slave connections.
"Cancer can take away all of my physical abilities. It cannot touch my mind, it cannot touch my heart, and it cannot touch my soul. And those three things are going to carry on forever. I thank you and God bless you all." - Jimmy V
desktop: 3.2 GHz P4 w/HT, 80GB SATA HD, 1GB DDR2 RAM, Pioneer 18X DVD +/-RW, Philips 16X DVD +/-RW, 19 inch flat panel LCD display
laptop: 1.73 GHz Pentium dual-core, 80GB SATA HD, 2GB DDR2 RAM, Matshita 5X DVD-RAM, 15.4 inch display, integrated wireless LAN