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Thread: "Your Trial Period is Expired" on AnyDVD & Clone DVD

  1. #1
    Join Date
    Sep 2007
    Posts
    4

    Exclamation "Your Trial Period is Expired" on AnyDVD & Clone DVD

    I had purchased AnyDVD and Clone DVD in 2006. Recently, when I am updated the new version with the registration keys and it is popped up with the message: "Your Trial Period is Expired". Is any one has the same issue as I has? I sent an e-mail to the Slysoft administrator and they promised to send me a new keys but I have waiting for more than a month with no mail from them. HELP!!!

  2. #2
    Join Date
    Jan 2007
    Posts
    30,519

    Default

    My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

    Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

    Please read the SlySoft Forum Etiquette before posting.

  3. #3
    Join Date
    Sep 2007
    Posts
    4

    Default

    I got the same problem as you have explained above. Both of my license AnyDVD and Clone DVD are not working any longer. I bought them last year.
    My SlySoft order number: . I gave slysoft administrator my last four credit card numbers and address per their requested, but I am still not received any new license number for both AnyDVD and Clone DVD.

    Qty Item Price Tax Total
    ----------------------------------------------------------------
    1 Bundle Package 59.00 0.00 59.00
    - AnyDVD
    - CloneDVD

    Help !!!
    Last edited by Webslinger; 19th September 2007 at 03:13.

  4. #4
    Join Date
    Sep 2007
    Posts
    4

    Default "Expired" popped up after put in the license keys

    My SlySoft order number: . I gave slysoft administrator my last four credit card numbers and address per their requested, but I am still not received any new license number for both AnyDVD and Clone DVD.

    Qty Item Price Tax Total
    ----------------------------------------------------------------
    1 Bundle Package 59.00 0.00 59.00
    - AnyDVD
    - CloneDVD

    Help !!!
    Last edited by Webslinger; 19th September 2007 at 03:13.

  5. #5
    Join Date
    Jan 2007
    Posts
    30,519

    Default

    Do not post in multiple threads about the exact same issue. Do not post your order number.

    "Please contact SlySoft support at http://www.slysoft.com/contact.html and ask for a key replacement. To identify your order you have to submit at least your email address (used in your original order), your full name and serial#.

    To make sure the replacement keys will not be blacklisted again, please
    • don't share your keys with other people
    • make sure the folder you save your license keys is not within your shared folders when using file sharing tools
    • never sell or buy license keys in eBay etc.
    "

    If you contacted them before, then you have to contact them again and wait for a reply.
    Last edited by Webslinger; 19th September 2007 at 03:16.
    My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

    Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

    Please read the SlySoft Forum Etiquette before posting.

  6. #6
    Join Date
    Sep 2007
    Posts
    4

    Default New Keys from Slysoft resolves the issue

    Today I got the new keys and both of my AnyDVD and CloneDVD is valid again. Thank you for your support.

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