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Thread: Can't get "Barbie as Rapunzel" to work

  1. #1
    Join Date
    Jan 2007
    Posts
    13

    Default Can't get "Barbie as Rapunzel" to work

    All the info I can come up with is shown at the bottom of this message. I've tried a normal profile and a complete image profile, yet all I get when I run the game is a request to insert the $#@!%# CD.

    I've successfully used Game Jackal to run a similar game (Barbie Fashion Show), so I don't know what the problem is with this game. This is for my four-year-old daughter, so I can't be hassling around with CDs. (I don't know why these morons require CDs to be inserted for kids' games, but it is annoying as hell.)

    Game Jackal Version: 2.9.18.600

    Game Title: Barbie as Rapunzel

    Game Version: 1.0c

    CD or DVD: CD

    Country of Origin: USA

    Protection Type: Cannot determine from Protection ID.

    OS: Windows XP Media Center Edition SP2 (32-bit)

    Daemon Tools is installed but disabled (even its driver is disabled).

    AV/Firewall: Kaspersky Internet Security 7.0.0.125d

    CPU: Intel Centrino Duo, 1.60 GHz

    Error Message: "Please insert the Barbie as Rapunzel CD and press any key to continue."

    System: HP dv8000t laptop

    Optical Drive: HL-DT-ST DVD-RAM GMA-4082N

    Optical Drive Firmware: HQ04

    Contents of Proc Monitor.log:

    Code:
    Game Jackal log file - Proc Monitor
    Log date - 10/19/2007 9:44:37 PM
     
    ***********************************************
    [10/19/2007 9:44:37 PM] Monitoring process ID 2484
    [10/19/2007 9:44:42 PM] Process ID 2484 was not found, debouncing...
    [10/19/2007 9:44:43 PM] Process ID 0 still was not found, searching for another process...
    [10/19/2007 9:44:43 PM] Process ID 0 was still not found, leaving...
    [10/19/2007 9:44:43 PM] Process method used, monitored LAUNCH.EXE
    Contents of Profile.log:

    Code:
    Game Jackal log file - Profile
    Log date - 10/19/2007 9:44:27 PM
     
    ***********************************************
    [10/19/2007 9:44:27 PM] Profile - Barbie as Rapunzel
    [10/19/2007 9:44:27 PM] Profile mode: 2
    [10/19/2007 9:44:27 PM] Profile CP: 0
    [10/19/2007 9:44:27 PM] Driver mode: 27620
    [10/19/2007 9:44:27 PM] Using external launcher - C:\Program Files\Game Jackal\51890L.exe
    [10/19/2007 9:44:43 PM] Media information
    [10/19/2007 9:44:43 PM] Name - Rapunzel
    [10/19/2007 9:44:43 PM] Serial - 2255831817
    [10/19/2007 9:44:43 PM] Size - 0
    [10/19/2007 9:44:43 PM] Profile deactivated.
    Filter Driver Load Order from ImgBurn v2.3.2.0:

    Code:
    ===============================================
    Filter Driver Load Order - ImgBurn v2.3.2.0
    ===============================================
    
    Upper Device Filter:  redbook
     Upper Class Filter:  maplom
                 Device:  CD/DVD-ROM Device
     Lower Class Filter:  [None Found]
    Lower Device Filter:  imapi
    
            Filter Name:  redbook
              File Name:  C:\WINDOWS\system32\DRIVERS\redbook.sys
           File Version:  5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
       File Description:  Redbook Audio Filter Driver
           Product Name:  Microsoft® Windows® Operating System
        Product Version:  5.1.2600.2180
           Company Name:  Microsoft Corporation
              Copyright:  © Microsoft Corporation. All rights reserved.
    
            Filter Name:  maplom
              File Name:  C:\WINDOWS\system32\Drivers\maplom.sys
           File Version:  2, 9, 18, 595 [2.9.18.595]
       File Description:  Maplom.sys
           Product Name:  Game Jackal
        Product Version:  2, 9, 18, 595 [2.9.18.595]
           Company Name:  SlySoft Inc.
              Copyright:  Copyright © 2007 SlySoft Inc.
    
            Filter Name:  imapi
              File Name:  C:\WINDOWS\system32\DRIVERS\imapi.sys
           File Version:  5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
       File Description:  IMAPI Kernel Driver
           Product Name:  Microsoft® Windows® Operating System
        Product Version:  5.1.2600.2180
           Company Name:  Microsoft Corporation
              Copyright:  © Microsoft Corporation. All rights reserved.
    Last edited by beaker; 21st October 2007 at 10:12.

  2. #2
    Join Date
    Jan 2007
    Posts
    30,519

    Default

    Answer these questions fully please (especially 15):

    click http://forum.slysoft.com/showthread.php?t=4824
    My responses 1) presume you own the original retail disc you are attempting to backup, 2) tend to represent myself only, and 3) do not necessarily represent the views of SlySoft nor its developers. I do not work for SlySoft.

    Please post all technical support questions on the forums instead of private messaging me. Technical support requests sent to me will be ignored. Private message me only for moderation issues, please. Thank you.

    Please read the SlySoft Forum Etiquette before posting.

  3. #3
    Join Date
    Jan 2007
    Posts
    13

    Default

    Thank you. I updated the original post to include the extra couple bits of information.
    Last edited by beaker; 20th October 2007 at 09:28.

  4. #4
    Join Date
    Jun 2007
    Posts
    2,163

    Default

    Can you please try creating a profile with "Image mode" checked. This will create a large profile, however it will give me an indication of what the issue may be.
    Matthew

  5. #5
    Join Date
    Jan 2007
    Posts
    13

    Default

    Thanks but as I mentioned, I have tried image mode many times now, and it still won't work. I also tried a few other settings, including Dynamic and Ultra High. I also tried creating and running the profile with everything else closed down, including Kaspersky Internet Security.

    I installed UltraISO earlier today, and with that software, was able to create an image of the CD and mount it, and run the game with that image mounted as a virtual CD drive. I don't know why I can't do the same with Game Jackal (i.e. with image mode).
    Last edited by beaker; 21st October 2007 at 21:26.

  6. #6
    Join Date
    Jun 2007
    Posts
    2,163

    Default

    Quote Originally Posted by beaker View Post
    Thanks but as I mentioned, I have tried image mode many times now, and it still won't work. I also tried a few other settings, including Dynamic and Ultra High. I also tried creating and running the profile with everything else closed down, including Kaspersky Internet Security.

    I installed UltraISO earlier today, and with that software, was able to create an image of the CD and mount it, and run the game with that image mounted as a virtual CD drive. I don't know why I can't do the same with Game Jackal (i.e. with image mode).
    Hmmm that is odd... There is a "dat" file created for each profile (under the profile library directory). This is the iso of the cd when image mode is selected. It should be the same size as the iso you created using UltraISO (infact you should be able to mount it the same). Also... we have made some changes to the area with the latest beta (v2.9.18.604), maybe worth a try.
    Matthew

  7. #7
    Join Date
    Jan 2007
    Posts
    13

    Default

    I found the .DAT file and was able to open it in UltraISO (though I did not try mounting it that way).

    Then I deleted the profile, installed the beta, and tried recreating the profile in image mode. The beta behaves no differently.

    Why can't Game Jackal create an image and mount it? Is there something I can do to help you reproduce this?

  8. #8
    Join Date
    Jun 2007
    Posts
    2,163

    Default

    We are currently looking into an issue that effects image mode. We should have a fix for the next beta release (due in a day or 2).
    Matthew

  9. #9
    Join Date
    Jan 2007
    Posts
    13

    Default

    Not only does the latest beta not help in any way, any game I play through GJ crashes after running for ~30 seconds. The same thing happened with the latest release version as well.

  10. #10
    Join Date
    Jun 2007
    Posts
    2,163

    Default

    Did you create new profiles with the 608/610 versions of GJ?
    Matthew

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