AnyDVD gives "Failed to read DVD" error. Clone DVD gives "Unexpected Error"

Discussion in 'AnyDVD' started by Rostafunk, Jan 26, 2010.

  1. Rostafunk

    Rostafunk Member

    So, I just got the first DVD that my machine will not clone. I read through all the steps on the 14199 thread and hopefully I have compiled all the necessary information.

    Troubleshooting:
    First off, I downloaded and installed AnyDVD 6.6.1.3 beta
    Then, I checked, and I was already using CloneDVD 2.9.2.7
    Then I checked my Drive info. My RPC-2 drive region was set to unassigned. I went into Device Manager and set it to Region 1 (I am in Los Angeles, CA, USA). This, however did not fix the problem.

    When I first insert the DVD, it takes AnyDVD a while to read the disc. Finally it spits out the error: “Failed to read DVD. This could have several reasons…” (See attached: “AnyDVD Error.PNG”)
    After the error is displayed, AnyDVD’s status screen looks as though it has read the DVD successfully, however. At this point, I generated a log file. When I tried to attach the .zip logfile to this post, it kept giving me an error, so you can download it using the following link: http://dl.dropbox.com/u/2198747/AnyDVD_6.6.1.3_Info_D_Crazy_Heart.zip

    Now I open up CloneDVD.
    I choose “Clone DVD”. I notice that on the “Title Configuration” page, in the Audio Settings column, each title says “no audio”.
    I continue through the menus. When I hit “GO”, I get the following error:
    “Unexpected Error” with “CloneMap 2 TCE” in the Details Box.
    For log file, see attached: “CloneDVD Log (With AnyDVD Running).txt”

    So… I tried disabling AnyDVD and running CloneDVD again. Here are the results:
    On the “Title Configuration” page, I now have Audio Settings for each title… however when I go to burn, I get the following error:
    Trying to repair defective DVD structure, please wait…
    Then… an “Unexpected Error” with “IFOProperties 6 TCE” in the Details Box.
    For log file, see attached: “CloneDVD Log (Without AnyDVD Running).txt”

    I have included some more info on the drive in the attached file "Drive Info.PNG"

    It may be worth noting that this is a "Screener DVD" and is not available for purchase through Amazon or any other outlet.

    Any ideas guys???

    Thanks,
    Jason
     

    Attached Files:

  2. Rostafunk

    Rostafunk Member

    FYI: AnyDVD Status

    Here is the Status Screen from AnyDVD after reading the disc...

    Summary for drive D: (AnyDVD 6.6.1.3)
    HL-DT-ST DVDRWBD CA10N A108 040528090Z99CE3613
    Drive (Hardware) Region: 1

    Media is a DVD.
    Booktype: dvd-r (version 5), Layers: 1
    Total size: 2272704 sectors (4438 MBytes)

    Video DVD (or CD) label: Crazy_Heart
    Media is not CSS protected.
    Video Standard: NTSC
    Media is locked to region(s): 1!

    Found & removed structural copy protection!
    Found & removed invalid cell pieces!
    Found & removed bogus title set(s)!
    RCE protection not found.
    UDF filesystem patched!
    Autorun not found on Video DVD.
    Found & removed 10 potential bad sector protections!
    Emulating RPC-2 drive with region 1!
     
  3. Frank

    Frank SlySoft Support Team

    Probably not surprising

    Was this DVD pasted in a magazine? Where did you get this?

    Media is not CSS protected., etc. means this is not a retail studio DVD.
    No studio is releasing DVDs without AT LEAST CSS keys.

    The status panel is not error information. Can we see a log from AnyDVD?
    The "READ" error is not a protection but rather a failure of your drive and Windows to read the data. It may play and look pristine but I suspect this is a garage produced DVD.

    Let's see the log file from AnyDVD please:

    a) Ensure Anydvd is running.
    b) Put that DVD in your optical drive/reader. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon in the Task Bar and select "Create Logfile"
    e) Wait for Anydvd to create a log file, a pop-up screen will appear.
    Take note of the location where Anydvd created the logfile and the logfile's name.
    Click "ok".
    g) Go to your My Documents folder and there you will see a zip file called
    "Anydvd_Info_<DVD TITLE>.zip" (or something similar)

    Attach that ZIP file to your reply please.
     
  4. James

    James SlySoft Development Team Staff Member

    That's not true. But they usually don't use dvd-r media. ;)
     
  5. Rostafunk

    Rostafunk Member

  6. Hawk

    Hawk Well-Known Member

    Please try anydvd 6.6.1.5 and create a log file with it.

    Also what color is bottom of the disc.
     
  7. Rostafunk

    Rostafunk Member

  8. James

    James SlySoft Development Team Staff Member

  9. Rostafunk

    Rostafunk Member

    In Reply to anyone asking me to attach log files to posts...

    Sorry James, but I have tried time and time again to attach the .zip log files generated from AnyDVD, but I get an error. If you read the previous posts, you'll see that this is the THIRD time I have said this.

    I have attached a screenshot of the upload error message that I get to this message. I am sorry, but you will just have to use the links on the posts to download the logfiles unless you have a fix for this too.

    -Jason
     

    Attached Files:

    Last edited: Jan 27, 2010
  10. Recycle

    Recycle Well-Known Member

    That's too small of a picture to even view from my side???
     
  11. Rostafunk

    Rostafunk Member

    Sorry, I was uploading .PNG files and the server was converting them to .JPGs (very poorly I might add). Just noticed this as I browsed back through the post.

    Here is a higher-res .JPG. Hopefull this posts with the same quality I uploaded it at.

    Thnx.
     

    Attached Files:

  12. Rodster

    Rodster Well-Known Member

    Its possible there was an issue with either you web connection of Slysoft's server. A log file is required for James and Co if you want this issue checked and rectified.
     
  13. Pelvis Popcan

    Pelvis Popcan Well-Known Member

    He posted a log file, and his download link works.
     
  14. James

    James SlySoft Development Team Staff Member

    I don't follow external links, sorry. At least not for Booktype: dvd-r (version 5), Layers: 1
     
  15. Ch3vr0n

    Ch3vr0n Translator nl

    James, i tried to upload his logfile and got an error too. My guess is because the filesize is too big. It was 4.5MB. I repacked it to 1.17 MB maybe it will help out
     
  16. Hawk

    Hawk Well-Known Member

    It is not original disc. Also I don't think 20th Century Fox will give burn disc to consumer.
     
  17. lostinlodos

    lostinlodos Well-Known Member

    I'll step in on this one from my own experience; many screeners are produced on DVD-R media, without CSS; including Fox.

    :policeman:That said, we'll all be best to just ignore and not discuss what some unknown is doing with a screener.

    Actually, the -r is not the giveaway of a fake, nor the lack of CSS; the region code is. Screeners are almost always R:7.
    Beyond that; structural protections?

    My guess, this is a R:5 import that has been bootlegged, not a real screener. Looks like he/she used DCSSlib to pull the CSS and reset the region to 1, missing all the other protections.