I am having trouble with one DVD. I returned a copy and now I get the same problem with another copy so I doubt it's a dirty or damaged disc. I have checked that the region is set up in the drive as suggested in the message box and it is; it's region 2 (which also matches the DVD region). I had the problem with 184.108.40.206 and I am now trying 220.127.116.11 but I get the same result. Any help appreciated. Log attached. Thanks!