CloneDVD 2 unable to backup Wizard of Oz 70th Anniversary (US)--Clone 1 TCE

Discussion in 'CloneDVD' started by chaneyd, Sep 29, 2009.

  1. chaneyd

    chaneyd Active Member

    Anyone having a problem with this new remastered release? Get to about 98% and it bombs out with unexpected error (Clone 1 TCE). Doing movie title only works. Ripped to hard drive and same thing. Running 6.5.8.8 Anydvd and 2.9.2.5 CloneDVD beta.
     

    Attached Files:

  2. mike_r

    mike_r Moderator (de)

    AnyDVD_Status

    Code:
    Summary for drive E: (AnyDVD 6.5.8.8)
    JLMS XJ-HD163 GH5S 
    Drive (Hardware) Region: 1
    
    Media is a DVD.
    Booktype: dvd-rom (version 1), Layers: 2 (opposite)
    Size of first Layer: 1898176 sectors (3707 MBytes)
    Total size: 3497462 sectors (6830 MBytes)
    
    Video DVD (or CD) label: WIZARD_OF_OZ_70TH_ANNIVERSARY
    Media is CSS protected!
    Video Standard: NTSC
    Media is locked to region(s): 1!
    
    AI scan forced, heuristic scan detected no protection!
    Found & removed structural copy protection!
    RCE protection not found.
    Autorun not found on Video DVD.
    Bad sector protection not found.
    Emulating RPC-2 drive with region 1!
    
    The version of AnyDVD you are using (6.5.8.8 ) is up to date.
    Code:
    JLMS XJ-HD163 GH5S 
    Please ensure you are using the latest firmware for your optical drive. See here.

    Rip speeds on DVD and Blu-Ray might be improved by MediaCodeSpeedEdit. Please see RIPLOCK.
    If installed (often from Duplex Secure, Daemon Tools or Alcohol 120%), uninstall SPTD, which is the culprit for slow rips.
    See here and here.

    SysInfo

    Old/Unused Filter ElbyDelay No Longer Needed.:
    Code:
    ElbyDelay (System32\Drivers\ElbyDelay.sys), Version: 5.1.0.1 (5.1.0.1)
    Company: Elaborate Bytes AG
    Product: CDRTools
    Copyright: Copyright (C) 2003 - 2006 Elaborate Bytes AG
    Description: Elby Delay Lower Filter Driver
    Trademarks: elby CloneDVD, elby and Elaborate Bytes are trademarks of Elaborate Bytes AG
    FileVersion: 5, 1, 0, 1
    ProductVersion: 5, 1, 0, 1
    PrivateBuild: No
    SpecialBuild: Windows 2000/XP/VISTA
    Problematic Filter Afc Possibly Arcsoft Photo impressions installed that filter:
    Code:
    Afc (system32\drivers\Afc.sys), Version: 1.0.0.2 (1.0.0.2)
    Company: Arcsoft, Inc.
    Product: Arcsoft(R) ASPI Shell
    Copyright: (C) Arcsoft, Inc. 1999-2005. All rights reserved.
    Description: Arcsoft(R) ASPI Shell
    FileVersion: 1, 0, 0, 2
    ProductVersion: 1, 0, 0, 2
    Refer here and here for an list of known problematic filters.

    Remove the filter(s):

    1. Create a backup of your registry. Refer here for how to do so.
    2. Download ImgBurn (freeware).
    3. Start ImgBurn and go to Tools > Filter Driver Load Order...
    4. Select "Afc". Click Remove Selected Filter. Click OK.
    5. Reboot.

    Whatever programs installed the filter may no longer work properly.
    Reinstall the piece of software that originally installed the filter to get things working again if necessary.
    It is not recommended that you do so, however, because the problem will likely happen again at a later time

    Old/Unused filters can generally be removed without any impact.

    After carrying out the above recommendations, please create and post a new set of log files.
     
  3. mike_r

    mike_r Moderator (de)

    Clone TCE 1 normally means you can't transcode down to DVD-5. You should deselect more audio tracks, or choose DVD-9 instead.
     
  4. Webslinger

    Webslinger Retired Moderator

    If you use Clonedvd, then provide the Clonedvd log file after Clonedvd has finished--or after you receive an error message.


    [​IMG]

    i)In the white area under the tab labelled "Log", right click and select "save as".
    ii)Select where you want to save the log, and then save it.
    iii) The log will be a .txt file. Zip it up using Winzip or another program. If the text file is small enough, you should be able to upload it anyway. Otherwise, use Winzip.
    iv) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG] (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
    v) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    vi) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    vii) Click the "Browse" button, and locate and select the .zip file (or .txt file) that you created.
    viii) click "upload"
    ix) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at
     
  5. Outlaws

    Outlaws New Member

    I'm having the exact same problem that "chaneyd" posted on 9/29. CloneDVD 2 completes 98% then bombs.
     
  6. Webslinger

    Webslinger Retired Moderator

  7. Outlaws

    Outlaws New Member

    Wizard of OZ - Log

    CloneDVD2 log file attached.

    Summary for drive D: (AnyDVD 6.5.8.7)
    SONY DVD RW DRU-720A JY08 DEC12 ,2005
    Drive (Hardware) Region: 1

    Media is a DVD.
    Booktype: dvd-rom (version 1), Layers: 2 (opposite)
    Size of first Layer: 1898176 sectors (3707 MBytes)
    Total size: 3497462 sectors (6830 MBytes)

    Video DVD (or CD) label: WIZARD_OF_OZ_70TH_ANNIVERSARY
    Media is CSS protected!
    Video Standard: NTSC
    Media is locked to region(s): 1!

    Structural copy protection not found.
    RCE protection not found.
    Autorun not found on Video DVD.
    Bad sector protection not found.
    Emulating RPC-2 drive with region 1!
     

    Attached Files:

    Last edited: Oct 3, 2009
  8. Webslinger

    Webslinger Retired Moderator

    That's a good start.

    Now provide your Anydvd .zip log file.

    1. Update Anydvd: click http://forum.slysoft.com/showpost.php?p=221777&postcount=1

    2.
    i) Ensure Anydvd is running.
    ii) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
    iii) Right click the red fox icon on your toolbar.
    iv) Select "Create Logfile"
    v) Wait for Anydvd to create a log file.
    vi) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    vii) Windows Explorer will open, and you will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    viii) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG] (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
    ix) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    x) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    xi) Click the "Browse" button, and locate and select the .zip file you created.
    xii) click "upload"
    xii) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at
     
  9. Outlaws

    Outlaws New Member

    Wizard of OZ

    AnyDVD log attached
     

    Attached Files:

  10. DrinkLyeAndDie

    DrinkLyeAndDie Moderator (en)

    I'd recommend updating to AnyDVD 6.5.9.0 beta: http://sandbox.slysoft.com/beta/SetupAnyDVD6590.exe.

    From your logs:

    This is a problematic filter and should be removed. Refer here for an list of known problematic filters: http://forum.slysoft.com/showthread.php?t=15536.

    Remove the filter:

    1. Create a backup of your registry. Refer here: http://support.microsoft.com/kb/322756/.
    2. Download ImgBurn (freeware).
    3. Start ImgBurn and go to Tools > Filter Driver Load Order...
    4. Select "AFS2K". Click Remove Selected Filter. Click OK.
    5. Reboot.

    Whatever programs installed the filter may no longer work properly. Reinstall the piece of software that originally installed the filter to get things working again if necessary. It is not recommended that you do so, however, because the problem the filter could cause a problem in the future.

    After following the above directions, please create and post a new set of log files for this disc.
     
    Last edited: Oct 3, 2009
  11. DrinkLyeAndDie

    DrinkLyeAndDie Moderator (en)

  12. HvnsMessiah

    HvnsMessiah Active Member

    Had same problems others are having with this title (Wizard Of Oz 70th anni Edition), then i tried to back it up as a dual layer disc and it copied just fine with no problems, just thought id let others know what I did to make copy of this title
     
  13. Webslinger

    Webslinger Retired Moderator

    Clone 1 TCE usually means there's too much material for Clonedvd to compress. So chances are you'll have to remove something (like an unwanted audio selection).

    I've sent a private message to James.

    I've got a pretty good feeling this isn't an Anydvd issue. It looks like a Clonedvd issue.
     
  14. DrinkLyeAndDie

    DrinkLyeAndDie Moderator (en)

    Agreed. Given the error message and when it is occurring this is familiar.

    I still strongly recommend that Outlaws update AnyDVD, CloneDVD, and remove that filter I noted. While the older versions and the filter may not be the source of the current problem they very well might down the road. :)
     
  15. linus2003

    linus2003 Well-Known Member

    CloneDVD 2 umable to backup Wizard of Oz 70th Anniversary (US)

    Hello.
    I seem to be having troble with CloneDVD2 V2.9.2.5. I'm attempting to make backups of the U.S. (region 1) 70th anniversary edition of the Wizard of Oz. I started by using AnyDVD V6.5.9.0 in conjunction with CloneDVD 2 V2.9.2.5. At 92% processing of the files stopped and I got a message stating that a problem had been encountered. I clicked details and displayed was 'Clone 1 TCE'. Suspecting it was a CloneDVD 2 problem I tried ripping the files to the hard drive, which was successfully completed. I then tried running CloneDVD 2 on the ripped files, (converting to DVD-5), to fit them onto a single layer diak. (I should mention I'm having CloneDVD 2 write the converted files back to the hard drive in a seperate folder). Once again the error occured. Here is my system info followed by the CloneDVD 2 logfile. (Sorry for any duplication of logs or messages, never uploaded a log before).

    Drive: - Lite-On DVD-RW LH-16W1P
    Firmware: - SL03
    AnyDVD V6.5.9.0 Key Code: - <removed>
    CloneDVD V2.9.2.5 Key Code: - <removed>
    Operating System: - Win98 SE

    CloneDVD 2 logvile attached.
     

    Attached Files:

    Last edited by a moderator: Oct 7, 2009
  16. DrinkLyeAndDie

    DrinkLyeAndDie Moderator (en)

    This error has been reported by another user and, as far as I know, the developers have been informed. The existing thread is here: http://forum.slysoft.com/showthread.php?t=34240.

    I removed your serial numbers from your post. You don't want to post those publicly and they should only be used when contacting Slysoft Support directly.
     
  17. Webslinger

    Webslinger Retired Moderator

    Clone 1 TCE typically indicates some issue with Clonedvd's transcoder. I'm not entirely sure what's going on here,
    but you may need to try removing something.
     
    Last edited: Nov 2, 2009
  18. Suntower

    Suntower Active Member

    FWIW: I'm having exactly the same problem. I tried de-selecting all extras and only checking the basic movie and it's still no go.
     
    Last edited: Oct 7, 2009
  19. Webslinger

    Webslinger Retired Moderator

    Oh yeah? Then there's something more troubling going on than I had imagined. :(

    Anyway, as Drinklyeanddie mentioned, a Slysoft developer is aware of the problem.

    Thanks for the feedback.
     
  20. DrinkLyeAndDie

    DrinkLyeAndDie Moderator (en)

    This problem does appear to be a CloneDVD one and the developers have been informed. Until get back to us we'll have to wait.

    While your workaround for creating a DVD-5 backup is helpful, linus2003, it didn't belong in the CloneDVD forum. I moved it to its own thread in the Third Party forum. People wanting to create a single layer back and don't want to wait for a solution with CloneDVD can read about it there.

    We do appreciate the information. It backs up the suspicions some of us already had.