[Resolved] Reinstalling with license keys

Discussion in 'Purchase and License Keys' started by pam2joe2001, Jun 6, 2011.

  1. pam2joe2001

    pam2joe2001 New Member

    I had a virus in my computer got that fix try downloading my license key kept telling me wrong license keys.These are the one i purchase from slysoft.
  2. Ch3vr0n

    Ch3vr0n Translator nl

    we can't help you without an anydvd logfile.
  3. Hawk

    Hawk Well-Known Member

    Also make sure you are applying right license key for right program.
  4. Adbear

    Adbear Well-Known Member

    You need to contact Slysoft support rather than the user forum
  5. mike20021969

    mike20021969 Well-Known Member

  6. Ch3vr0n

    Ch3vr0n Translator nl

    Going straight to support may be unneeded if the op is using a cracked license, hence the need of the logfile in the first place. Besides, pretty sure that support would ask for it too :)
  7. PrincipalityFusion

    PrincipalityFusion Well-Known Member

    Remember the whole "innocent before proven guilty" thing. Let's at least wait and see before we roast the fella:D
  8. DrinkLyeAndDie

    DrinkLyeAndDie Moderator (en)

    pam2joe2001, contact Slysoft directly for assistance: http://www.slysoft.com/en/contact.html.
  9. DrinkLyeAndDie

    DrinkLyeAndDie Moderator (en)

    If fingers need to be pointed or stones need to be thrown then let the Moderators or Slysoft staff do it. :policeman: Simply put, regular forum members do not need to accuse or even hint at wrong-doing with absolutely no evidence.

    The user may have suffered from a virus/trojan attack and a result of that was the sharing of legally purchased license keys.
  10. Ch3vr0n

    Ch3vr0n Translator nl

    I never said he was, but the OP has yet to provide a logfile to prove having a(n) (in)valid license or even post back wich does raise the question :). Thats all i'm saying. Im not pointing fingers nor accusing.
  11. mike20021969

    mike20021969 Well-Known Member

    Not really.

    1) As Adbear suggested, they may have gone to support directly.
    2) They may even have solved their problem.
    3) They're not on the computer 24/7.
  12. Frank

    Frank SlySoft Support Team

    Seems to be OK

    He did indeed ask for and get his key from us. All it well.