Windows 7, x64 and SlySoft registrations

Discussion in 'Purchase and License Keys' started by Frank, Nov 15, 2009.

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  1. Frank

    Frank SlySoft Support Team

    On top of what Peer told you to look for:

    Forgive me if I'm wrong but I personally refunded your money for AnyDVDHD.

    At that time we were not so aware of a particular crack like the one likely causing your problem. Had I known back then I would have asked for a log before the trial ran out and then this would have been a lot easier.

    Since you do NOT have a valid license you won't get very far now trying to register AnyDVDHD.

    So let us know what you see hanging on that particular value name in the registry and we'll know a lot more.
     
  2. orangemike

    orangemike New Member


    Hello, ive been having trouble with anydvd hd, saying 21 day trial expired too, i purchased last night and get the problem after trying to register, im not sure if a crack has been used on my computer in the past, so here is a screen shot of my regedit as asked for hope this helps...
     

    Attached Files:

    Last edited: Aug 30, 2010
  3. whatever_gong82

    whatever_gong82 Well-Known Member

    Post the Anydvd zip log file to the forum:

    a) Ensure Anydvd is running.

    b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.

    c) Right click the red fox icon on your system tray.

    d) Select "Create Logfile"

    e) Wait for Anydvd to create a log file.

    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".

    g) Windows Explorer will open, and you will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)

    h) When replying or posting in the Slysoft forums, look for the icon that looks like (in other words, look for the paperclip after clicking "quote" or when creating a new thread)

    i) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.

    j) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)

    k) Click the "Browse" button, and locate and select the .zip file you created.

    l) click "upload"

    m) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for the mods to take a look at

    That way, the mods or someone of more experience can help you.

    By the way, use this link,

    http://forum.slysoft.com/showthread.php?t=14199 for AnyDVD (if that is what you're using at this time) and use this link below for AnyDVD HD (if that is what you're using) so the mods can help you out:

    http://forum.slysoft.com/showthread.php?t=31059
     
    Last edited: Aug 30, 2010
  4. Frank

    Frank SlySoft Support Team

    IF you have NOT resolved this yet....

    If your TRIAL has expired or you get the "trial" status after rebooting you can not get a log the normal way

    Start -> All Programs -> SlySoft -> AnyDVD -> AnyDVD System Information

    That will force a log file creation. Attach that ZIP file to your reply please.
     
    Last edited: Sep 9, 2010
  5. dc1968

    dc1968 Member

    For anyone who, like me, is experiencing registration problems with valid Anydvd HD keys on win7 x64 then this is the solution!


    The very same procedure has just worked for me so a big 'thanks' to 'trainman'.

    EDIT: Similar process works for CloneDVD 2 registration problems as well!


    Earth calling: this is #1 in this thread, BTW.
     
    Last edited by a moderator: Jul 14, 2011
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